Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Uptown Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Victoria, BC store or visit us in store to see the range.
Location
Specsavers Uptown Shopping Centre
105-3551 Blanshard Street, Victoria, BC
V8Z 0B9, Canada
Hours
Reviews
4.9
417 reviews
5 stars
404
4 stars
10
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Claire, Ky, and Jade, received high praise for their friendliness, helpfulness, and professionalism throughout the customer experience.
Product Quality
Customers expressed satisfaction with the quality and selection of eyewear, including glasses and lenses, often highlighting good value for money.
Eye Exam Experience
The eye exams were described as thorough and efficient, with optometrists providing clear explanations and attentive care.
Follow-Up Care
The business demonstrated a commitment to customer satisfaction by addressing concerns and providing follow-up support, enhancing overall trust.
Store Environment
The store was noted for its welcoming atmosphere and cleanliness, contributing to a positive shopping experience.
- LLLaurie4 days ago5.0Specsavers is awesome! I am very happy with my glasses and service. I'd recommend everyone to come here to experience great service. The staff here are totally awesome.
- VRVince Reignier Reantillo6 days ago5.0had an eye exam here and the doctor and the staff were really respectful and nice! Dr. Tanveer Manak was really helpful during the eye exam and made me feel comfortable. Claire also helped me with the glasses when I got new ones and made sure it was the best for me
- MJMaddison Jay6 days ago5.0The staff were super friendly and welcoming, especially as a first time customer they helped answer all my questions I had!
- COColm O'ConnorNov 17, 20255.0Great experience. Very professional, knowledgeable and helpful staff. Dealt with Navreet, thank you!
- ERErika E RussellNov 12, 20255.0Great quality, fantastic staff. A decent selection but the value for money as someone with a very expensive prescription, the value and quality was great
Frequently Asked Questions About Specsavers Uptown Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the opening hours for Specsavers Uptown Shopping Centre?
Specsavers Uptown Shopping Centre is open daily from 10:00 AM to 6:00 PM.
How much does a comprehensive eye exam cost at Specsavers Uptown Shopping Centre?
A comprehensive eye exam costs $99 and includes an OCT scan at no additional charge. If you are 65 or older and eligible, it is covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Uptown Shopping Centre?
You can easily book an eye exam online by selecting the store and clicking ‘book appointment’. Alternatively, you can call the store or visit in person to schedule your appointment.
What brands of eyewear are available at Specsavers Uptown Shopping Centre?
The store offers a great range of glasses and sunglasses from designer brands including Converse, Tommy Hilfiger, Levi's, Marc Jacobs, adidas, and more.
Can I return or amend my glasses order at Specsavers Uptown Shopping Centre?
Yes, you can return or amend your glasses within three months of purchase. You can visit the store for assistance under their no worries, no fuss guarantee.
What payment options does Specsavers Uptown Shopping Centre accept?
The store accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, MASTERCARD, and VISA.
Are glasses adjustments or repairs available at Specsavers Uptown Shopping Centre?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store for in-store adjustments or repairs.
What COVID-19 safety measures does Specsavers Uptown Shopping Centre have in place?
They follow all provincial government advice and have a COVID safe plan to keep the community safe. Visitors are asked to follow the latest government guidelines during their visit.
What nearby medical facilities are close to Specsavers Uptown Shopping Centre?
Nearby medical facilities include Uptown Medical Offices, Victoria Retina eye care clinic, and Medical Cannabis Group hospital. Customers can easily access these to complement their eye care services.
Where can I find dining and shopping options near Specsavers Uptown Shopping Centre?
Nearby you can visit Cupcakes at Uptown bakery for a treat, Uptown shopping center for various retail needs, and Mucho Burrito Fresh Mexican Grill for Mexican cuisine, perfect for dining before or after your eye appointment.
How can nearby fitness centers enhance my visit to Specsavers Uptown Shopping Centre?
Fitness World and Steve Nash Fitness Clubs are close by, allowing customers to combine eye care with fitness activities, making efficient use of their time in the Uptown area.