Certified by Specsavers Uptown Shopping Centre • Mar 01, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Uptown Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Victoria, BC store or visit us in store to see the range.
Location
Certified by Specsavers Uptown Shopping Centre • Mar 01, 2026
Certified by Specsavers Uptown Shopping Centre • Mar 01, 2026
Reviews
4.9
455 reviews
5 stars
441
4 stars
9
3 stars0
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting individual team members for their exceptional service.
Quality of Care
The eye exams were described as thorough and comprehensive, with many customers feeling well-informed and comfortable throughout the process.
Product Selection
The store offers a wide variety of stylish frames and lenses at competitive prices, which customers appreciated.
Cleanliness Issues
Some customers reported concerns about cleanliness, noting that the store could improve in maintaining a tidy environment.
Value for Money
Many reviews emphasized the affordability and good value of the products and services offered.
TC
Trevor Clark
Feb 24, 2026
5.0
Ky was able to save my broken glasses at no cost, and even cleaned them and replaced the nose pads. Thank you so much! The lady who helped me with purchasing new lenses was also very courteous and professional (but I forget your name, sorry)
CT
Cindy Tennant
Feb 23, 2026
5.0
Spec Savers was so fantastic!! 😀😀🥰 I was dealing with KY & I had problems with my frames & KY replaced everything for free for what I had paid for them & received a brand new frames, lens. Thank you Spec Savers
JS
Jonathan Sheldan
Feb 17, 2026
5.0
I took in sunglasses for my wife to see if repair was possible. The staff members (Shivi & Ky) were super friendly and took my name/number and suggested it could be up to an hour. About 15 minutes later they called back....repair done. NO BILL! They were awesome and I will definitely return to shop for my next pair of prescription glasses. Couldn't say thank you enough!
YS
Yashpal Singh
Feb 17, 2026
5.0
had an excellent experience at Specsavers Uptown! From the moment I walked in, the staff was warm, welcoming, and very professional. The eye exam for my mom was thorough, and everything was explained clearly, which made me feel comfortable
The team was incredibly patient while helping me choose the perfect frames. Eye specialist Preet offered honest advice and made sure I found something affordable
The service was efficient,
Highly recommend Specsavers Uptown to anyone looking for quality eye care and outstanding customer service. Truly a 5-star experience!
AK
Anmoldeep Kaur
Feb 8, 2026
5.0
I went there last week for my husband’s eye exam. Our appointment was supposed to be at another location @3:30 pm but there was some online glitch so it wasn’t confirmed. When Kim from Mayfair location called here (uptown) they squeezed us in the list. We got an appointment for 3:45pm and when we went in there, there was no wait and the staff was very respectful and helpful. Optometrist, Dr. Uppal is very friendly and polite.
Thank you very much guys for your help:) I remember it was a really busy day for you but still took time for us.
Frequently Asked Questions About Specsavers Uptown Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the opening hours for Specsavers Uptown Shopping Centre?
Specsavers Uptown Shopping Centre is open daily from 10:00 AM to 6:00 PM.
How much does a comprehensive eye exam cost at Specsavers Uptown Shopping Centre?
A comprehensive eye exam costs $99 and includes an OCT scan at no additional charge. If you are 65 or older and eligible, it is covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Uptown Shopping Centre?
You can easily book an eye exam online by selecting the store and clicking ‘book appointment’. Alternatively, you can call the store or visit in person to schedule your appointment.
What brands of eyewear are available at Specsavers Uptown Shopping Centre?
The store offers a great range of glasses and sunglasses from designer brands including Converse, Tommy Hilfiger, Levi's, Marc Jacobs, adidas, and more.
Can I return or amend my glasses order at Specsavers Uptown Shopping Centre?
Yes, you can return or amend your glasses within three months of purchase. You can visit the store for assistance under their no worries, no fuss guarantee.
What payment options does Specsavers Uptown Shopping Centre accept?
The store accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, MASTERCARD, and VISA.
Are glasses adjustments or repairs available at Specsavers Uptown Shopping Centre?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store for in-store adjustments or repairs.
What COVID-19 safety measures does Specsavers Uptown Shopping Centre have in place?
They follow all provincial government advice and have a COVID safe plan to keep the community safe. Visitors are asked to follow the latest government guidelines during their visit.
What nearby medical facilities are close to Specsavers Uptown Shopping Centre?
Nearby medical facilities include Uptown Medical Offices, Victoria Retina eye care clinic, and Medical Cannabis Group hospital. Customers can easily access these to complement their eye care services.
Where can I find dining and shopping options near Specsavers Uptown Shopping Centre?
Nearby you can visit Cupcakes at Uptown bakery for a treat, Uptown shopping center for various retail needs, and Mucho Burrito Fresh Mexican Grill for Mexican cuisine, perfect for dining before or after your eye appointment.
How can nearby fitness centers enhance my visit to Specsavers Uptown Shopping Centre?
Fitness World and Steve Nash Fitness Clubs are close by, allowing customers to combine eye care with fitness activities, making efficient use of their time in the Uptown area.
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