Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Mayfair Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Victoria, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.9
421 reviews
5 stars
396
4 stars
13
3 stars1
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and accommodating, providing excellent service throughout the customer experience.
Expertise
Customers appreciate the staff's knowledge and professionalism, particularly in assisting with frame selection and understanding prescription details.
Cleanliness and Environment
The store is noted for being clean, well-stocked, and having a welcoming atmosphere.
Value for Money
Many reviews highlight the affordability of glasses and services, with customers feeling they received good deals and value.
Personalized Attention
Staff are recognized for their personalized service, taking time to ensure customers find the right products and feel comfortable with their choices.
- LCLynne Cuillerier4 days ago5.0Great price, great choices and the staff was amazing..A special mention to Dean who guided us throughout the process of selecting the right frames, right options. She took the time to listen, never felt rushed. Excellent service from start to finish.
- NLnikki lheureuxNov 10, 20255.0Great appreciation for the team at both the Mayfair and Uptown Specsavers for their stellar service, professionalism, and kindness. Thank you Navreet, Tal, Nav, Shivika, and Doctor Dan.
- KPK PNov 9, 20255.0I had a wonderful experience with both Dr. Daniel and Dean. Dr. Daniel was very thorough and really pleasant to deal with. Dean was so helpful and patient as I tried on many pairs of glasses until I found the perfect ones. She is a great asset to this business and goes above and beyond for the customer! Many thanks for a really excellent experience at Mayfair:)
- FFFloorNov 7, 20255.0I had to buy new glasses as my prescription changed and I wanted something new. Nick made all the difference! He was super helpful in finding something fitting-but-different for me and alerted me to a current deal that worked perfectly for me. I was able to snatch up three pairs of glasses I was stuck between! Now I can choose something for my mood every day. Thanks!!
- RKRachel KierszenblatNov 2, 20255.0Tal and Nick have been so wonderful to me and helpful. Tal's obvious huge amount of expertise, and Nick's lovely attitude made my multiple trips/appointments a breeze. They really know their stuff ❤️. Also the store is clean and stocked, and the optometrist there is such a bonus.
Frequently Asked Questions About Specsavers Mayfair Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of a comprehensive eye exam at Specsavers Mayfair Shopping Centre?
A comprehensive eye exam costs $99 and includes a free OCT scan. For patients 65 or older, exams are covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Mayfair Shopping Centre?
You can book an eye exam online via their website, call the store, or visit in person to schedule an appointment.
What is the return policy for glasses purchased at Specsavers Mayfair Shopping Centre?
Glasses can be returned within three months of purchase if you have any concerns, and Specsavers will make it right.
Can I amend or cancel my glasses order at the store?
Yes, if you placed your order in-store, you can amend or cancel it by visiting the store within three months under the no worries, no fuss guarantee.
Does Specsavers Mayfair Shopping Centre offer glasses adjustments or repairs?
Yes, if your glasses are uncomfortable or have issues, you can visit the store for adjustments or repairs.
What are the COVID-19 safety measures at Specsavers Mayfair Shopping Centre?
The store follows all provincial government COVID-19 guidelines to keep the community safe. Visitors should also follow current government advice.
What are the regular opening hours of Specsavers Mayfair Shopping Centre?
The store is open from 10:00 to 18:00 on Monday to Wednesday and Saturday, 10:00 to 21:00 on Thursday and Friday, and 10:00 to 17:00 on Sunday.
Which nearby stores can I visit for clothing after my appointment at Specsavers Mayfair Shopping Centre?
Nearby clothing stores include RW AND CO., Talbots, Levi's Store, Banana Republic, and lululemon, all within Mayfair Shopping Centre for convenient shopping.
Are there dining options close to Specsavers Mayfair Shopping Centre that I can try after my visit?
Yes, nearby dining options include TacoTime and KFC, both offering convenient fast food within the Mayfair Shopping Centre area.
What nearby services can assist me with mobile phone-related needs when visiting Specsavers Mayfair Shopping Centre?
Nearby mobile phone stores and services include Koodo Shop, tbooth wireless, WIRELESSWAVE, and Mobilinq, providing a range of telecommunications and repair services.