Brand Certified
Specsavers Mayfair Shopping Centre
4.9(462 reviews)
Certified by Specsavers Mayfair Shopping Centre • Mar 01, 2026
Business Details
647-3147 Douglas St, Victoria, BC
V8Z 6E3, Canada
Certified by Specsavers Mayfair Shopping Centre • Mar 01, 2026
(250) 410-2516
Certified by Specsavers Mayfair Shopping Centre • Mar 01, 2026
https://www.specsavers.ca/stores/mayfairshoppingcentre?utm_source=yext&utm_medium=places&utm_content=mayfairshoppingcentre&utm_campaign=yextplaces
Certified by Specsavers Mayfair Shopping Centre • Mar 01, 2026
About
Certified by Specsavers Mayfair Shopping Centre • Mar 01, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Mayfair Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Victoria, BC store or visit us in store to see the range.
Location
Certified by Specsavers Mayfair Shopping Centre • Mar 01, 2026
Hours
Certified by Specsavers Mayfair Shopping Centre • Mar 01, 2026
Reviews
4.9
462 reviews
5 stars
435
4 stars
14
3 stars1
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members consistently received praise for their friendliness, helpfulness, and professionalism, making the experience enjoyable for customers.
Product Knowledge
Many reviews highlighted the staff's expertise in guiding customers through frame selections and lens options, ensuring informed choices.
Value for Money
Customers appreciated the competitive pricing and special deals, often noting that they received good quality products at reasonable prices.
Appointment Issues
Some customers reported challenges with appointment scheduling and cancellations, indicating a need for improvement in the booking system.
- RLRob Lauritsen1 day ago5.0I have nothing but great things to say about this place they treated me great. And after I got my prescription filled and my new glasses, I can see like a superhuman!! Great place to get your eyes examined!!! ⭐️⭐️⭐️⭐️⭐️
- JRJoe & Joanne RockkoFeb 26, 20265.0This was the second time I have purchased Eyewear at Specsavers. My recent visit purchase was for two new sets of eyewear. The first set fit perfect but the second set Did not fit resulting in vision issues. Specsavers website, emphasized customer satisfaction Without any issue. I took my set back to Specsavers and was completely satisfied with the service I received from Navreet and Tal.Tal ensured That all would be corrected and was also fantastic to deal with. it’s great to deal with a company nowadays that takes care of their customers and provides exceptional service. Thanks Tal Joe Rockko
- AAAby C AlexanderFeb 22, 20265.0Visited this location for new glasses recently, Gautam was extremely helpful, patient, and knowledgeable. He took the time to understand what I was looking for and made the whole process smooth and stress-free. Excellent customer service — truly appreciate the assistance. Highly recommend for your lens & glasses solution.
- PKPreet KaurFeb 22, 20265.0We had a wonderful experience at Spacsaver thanks to Nav. He was incredibly helpful in guiding us through frame selection and lenses, making sure everything suited our needs perfectly. His professionalism, patience, and friendly attitude really stood out. He took the time to explain options clearly and made us feel comfortable throughout the process. Excellent customer service — thank you, Nav!
- DDDani DFeb 18, 20265.0I went into Mayfair spec savers for the first time today and all the staff were super helpful and kind. I was mainly helped by Kim and the entire process felt very smooth and stress free, she offered a much needed hand in helping me pick out some stylish frames, and now I can’t wait for them too come! Defs recommend, will be coming back for any future vision care needs.
Frequently Asked Questions About Specsavers Mayfair Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of a comprehensive eye exam at Specsavers Mayfair Shopping Centre?
A comprehensive eye exam costs $99 and includes a free OCT scan. For patients 65 or older, exams are covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Mayfair Shopping Centre?
You can book an eye exam online via their website, call the store, or visit in person to schedule an appointment.
What is the return policy for glasses purchased at Specsavers Mayfair Shopping Centre?
Glasses can be returned within three months of purchase if you have any concerns, and Specsavers will make it right.
Can I amend or cancel my glasses order at the store?
Yes, if you placed your order in-store, you can amend or cancel it by visiting the store within three months under the no worries, no fuss guarantee.
Does Specsavers Mayfair Shopping Centre offer glasses adjustments or repairs?
Yes, if your glasses are uncomfortable or have issues, you can visit the store for adjustments or repairs.
What are the COVID-19 safety measures at Specsavers Mayfair Shopping Centre?
The store follows all provincial government COVID-19 guidelines to keep the community safe. Visitors should also follow current government advice.
What are the regular opening hours of Specsavers Mayfair Shopping Centre?
The store is open from 10:00 to 18:00 on Monday to Wednesday and Saturday, 10:00 to 21:00 on Thursday and Friday, and 10:00 to 17:00 on Sunday.
Which nearby stores can I visit for clothing after my appointment at Specsavers Mayfair Shopping Centre?
Nearby clothing stores include RW AND CO., Talbots, Levi's Store, Banana Republic, and lululemon, all within Mayfair Shopping Centre for convenient shopping.
Are there dining options close to Specsavers Mayfair Shopping Centre that I can try after my visit?
Yes, nearby dining options include TacoTime and KFC, both offering convenient fast food within the Mayfair Shopping Centre area.
What nearby services can assist me with mobile phone-related needs when visiting Specsavers Mayfair Shopping Centre?
Nearby mobile phone stores and services include Koodo Shop, tbooth wireless, WIRELESSWAVE, and Mobilinq, providing a range of telecommunications and repair services.
Brand Certified Facts from Specsavers Mayfair Shopping Centre
This information is certified by Specsavers Mayfair Shopping Centre and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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