CB
Craig Beere
Feb 15, 2026
My wife loves her Oliver Peoples glasses and recommended that I have a look at the brand as well. I was having difficulties with my glasses recently purchased elsewhere. Sonali had a look and tried to repair, then decided to send them off to their technician to fix properly. I was so impressed by the level of service that I purchased a pair of Oliver Peoples on the spot.
Great service needs to be commended!
Thank you, Sonali!
CB
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Rodrigo Romero
Jan 16, 2026
I first walked into the store out of curiosity several years ago and was immediately greeted by Sonali, the manager who despite me being a terrible buyer was incredibly helpful the entire time. She has extensive knowledge not only about the brand itself but the entire market, being well educated on basically every relevant area when it comes to eyewear (and is also very patient!)
I just recently purchased a pair of glasses from her (about two months before the posting of this review) and i must say she goes all out with the customer experience. My prescription is quite high so she walked me through picking frames that not only look good on me but also worked for my purposes, taking measurements, and also suggesting I get transition lenses given Blue Light is not an option at my level. The glasses took about a week and a half to arrive and they look phenomenal despite being about as thick as the bottom of a Coke bottle. She adjusted the arms, nose pad, and even shaped them to my face so they sit at the ideal position all the time. The best part? She helped me all over again once I got an updated prescription since the first one was wrong (an issue once again related to my blindness, it had nothing to do with the quality of the product), and was covered by my warranty!
Overall, my experience at Oliver People’s here in Vancouver has been outstanding. The location is convenient, the product selection is great, and the customer service is outstanding thanks to Sonali. Highly recommended if you are in the market for some premium eyewear and value good craftsmanship and customer experience above all.
PL
Pete Lussier
Aug 27, 2025
Somali is totally amazing, knowledgeable and very professional. I had a little warranty problem and she handled everything for me and did it without making me feel uncomfortable. Excellent customer service!! It’s not my first pair of glasses from Oliver People and it certainly will not be the last. Good quality and good warranty!!!
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Sizzle Teng
Dec 16, 2023
Sonali and Josh are absolute gems—friendly, stylish, and total pros. The frames and lenses? Top-notch quality. Already spreading the word about this awesome spot!
BD
Benjamin Durham
Jun 24, 2023
Linda was very knowledgeable and helpful and made the buying experience easy.