LensCrafters

Reviews

• SG

  Stella Galias-Rosal

  Mar 3, 2026
  5.0
  Jack and Erik were really nice and helpful! They were both really efficient and accommodating :) !!
• ME

  Melissa Evangelista

  Feb 24, 2026
  5.0
  Overall, it was an amazing experience! I had the pleasure of being assisted by Jasvir, who was friendly, knowledgeable, and incredibly helpful throughout the process. I originally came in looking for a pair of Prada frames, but found they were a bit too large once I tried them on. Jasvir took the time to help me explore several other options, and we ultimately found the perfect pair from Jimmy Choo. I truly appreciated her patience and expertise, and I’m looking forward to wearing my new frames!
• SS

  Savannah Steele

  Feb 23, 2026
  5.0
  First time buying new frames in-store since a while, I worked with Miss Jasvir and she was phenomenal. She is very knowledgeable both in eyeglasses and eye/vision physiology, as well as personable and helped me pick out a new style of frame that I haven't tried before. Will definitely come back to her the next time I am in need of glasses
• CF

  Cale Ferguson

  Feb 14, 2026
  5.0
  I had my first experience at LensCrafters recently, and Erik truly made it exceptional. From the start, he took the time to listen carefully to what I was looking for and asked thoughtful questions to understand both my style and practical needs. His recommendations were spot on ,in fact, it was genuinely hard to choose because every option he suggested suited me so well. What stood out most was how knowledgeable and patient he was. He walked me through the differences between frames and lenses without ever making the process feel rushed or overwhelming. I left feeling confident that I had the best pair for me, not just something that looked good in the moment. Outstanding service from start to finish. Thank you, Erik, for making what can sometimes feel like a stressful decision such a positive and memorable experience.
• AB

  Andrew Brown

  Jan 30, 2026
  5.0
  This was an ideal experience. It was quick, seamless, and friendly, and I never felt "pushed" by the service or that "they didn't have time for me," even when there were other customers in the store. I went to this LensCrafters location to get my glasses fixed (one of lenses fell out). Went around noon, and was immediately welcomed by a staff member. After a quick look at the glasses, the staff said they would need about an hour to figure out the extent of the repair needed. The whole interaction was very smooth and quick. 45 minutes later, they called, saying my glasses were fixed and ready for pickup - what a surprise! I returned, and (once again) welcomed immediately, this time by a different staff member. They returned my glasses, and even gave them an extra clean. The staff member from earlier also popped by, explaining the fixes. Once again, the whole experience was quick, friendly, and smooth. Thanks for the fix and great customer service :)

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