Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
678 reviews
5 stars
629
4 stars
18
3 stars3
2 stars5
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Product Selection
The store offers a great variety of glasses and sunglasses, with many customers appreciating the stylish options available.
Repair Services
Many reviews highlighted the quick and effective repair services provided, often at no charge, which left customers very satisfied.
Mixed Experiences
While most feedback was positive, there were a few reports of disappointing experiences, particularly regarding pricing issues and lost items.
Professionalism
Staff members were frequently noted for their professionalism and knowledge, contributing to a positive shopping experience.
- LHLucas HunterNov 14, 20255.0Have met my needs and above and beyond customer service. Very happy, Thanks
- ACArcelyn CNov 6, 20255.0Rishabh was very helpful and knowledgeable. He took his time to explain all the different types of prescription lenses and helped me to pick a nice frame. He was very friendly and will definitely go back again! Also, Tushar and Kelly were very helpful on our first visit! Thank you LensCrafters! - Isaiah Cruz
- LSLi ShenOct 28, 20255.0Brought in my glasses and Erik W fixed them for free! Super friendly and helpful — great service!
- CCConteseOct 26, 20255.0Erik was very helpful and clear . Made it less confusing and went above and beyond
- YKYuliia KovalkovskaOct 24, 20255.0I had such a wonderful experience! The service was amazing — Sareh was not only professional but truly exceptional at what she does. She went above and beyond to make everything perfect. Highly recommend!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, a wide range of designer eyewear brands, and prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta.
Which insurance plans does LensCrafters accept for direct billing?
LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the operating hours of LensCrafters?
LensCrafters is open Monday, Wednesday to Saturday from 9:30 AM to 6:00 PM; Tuesday and Sunday from 10:00 AM to 5:00 PM.
What payment options are accepted at LensCrafters?
Customers can pay using American Express, Cash, Check, Discover, Mastercard, and Visa credit or debit cards.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam appointment online via the LensCrafters scheduling link provided on their website.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup service for their products.
What designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
Which nearby restaurants can I visit before or after my appointment at LensCrafters?
Nearby restaurants include Jess's Restaurant, Baan Wasana Thai Restaurant, Porkoro Cutlet Express, Shota Sushi, Caffe Artigiano, Donair Dude, Moore's Bakery & Delicatessen, and Starbucks, offering a variety of options from Asian cuisine to coffee and baked goods.
What nearby stores can I visit for shopping near LensCrafters?
Nearby shopping options include Toyka Collectibles (toys and video games), Bunny Hill Boutique (children's and women's clothing), Blake & Riley (women's clothing), GapKids (children's clothing), Ronsons and Payless (shoe stores), QE Home (home goods), Purdys Chocolatier (candy and gifts), and Basic Stock Cookware (kitchen and bath).
Are there any nearby services related to eye care or health close to LensCrafters?
Yes, Oakridge Optometry Clinic and Kerrisdale Denture Clinic are nearby, providing additional eye care and dental services respectively.