Question 1

What services are offered?

Accepted Answer

Home Instead® offers customized senior home care services, from Alzheimer’s and Dementia care to help around the home, so older adults can stay safe at home.

Whether you need someone a few hours per week, overnight or 24-hour care, Home Instead can assist.

Some additional services include:
-  Elder care
-  Chronic illness care (Specialized Arthritis Care, Diabetes Care, Parkinson's care, stroke recovery)
-  Home care assistance
-  In-home care
-  End-of-life care

Question 2

How are Care Professionals hired?

Accepted Answer

Home Instead South Vancouver, BC is constantly searching for talented and compassionate Care Pros to enhance the lives of seniors and their families. We search for people who are engaging, caring, and empathetic individuals for this role.

After a candidate completes the employment application, there is a multi-step interview process plus a drug screening and background check prior to joining the Home Instead team.

Upon hire, a team member will receive on-the-job training starting with orientation to learn all about how to care for an aging adult and their family.

Question 3

What are the benefits of Home Care?

Accepted Answer

Home care services let people flourish in the everyday life they already know and love – while getting a little help to stay independent and mobile. With in-home care provided by Home Instead South Vancouver, BC, care is personalized to the needs of the individual.

Home is familiar. Home is comfortable and provides a sense of security. As a senior ages, being in a place that is familiar to continue daily routines is very beneficial, especially for progressive memory conditions like Dementia.

Another benefit of home care is the dedicated Care Pro providing one-on-one care in a well-known environment. Care Pros promote independence and companionship while reducing the risk of falls and providing family with peace of mind knowing their loved one is safe.

Question 4

Why should I choose Home Instead for In-Home Care?

Accepted Answer

Home Instead provides personalized care, support and education to help enhance the lives of aging adults and their families. Home Instead strives to partner with each client and his or her family members to help meet that individual’s needs.

We are an award-winning operation, recognized with multiple top honour prizes in the “In-Home Health” and “Health Care Provider” segments of the Best of City and A-List annual awards.

What sets us apart are our foundational principles including the principle of relationship before task and determination to provide superior quality service. Coupled with our culture, commitment to our clients and team members, Home Instead South Vancouver, BC is committed to keeping seniors and people with chronic conditions safe and comfortable in a familiar environment where they can live with dignity as they age.

Question 5

How will Home Instead Care Professionals help my family members?

Accepted Answer

Providing care to an aging adult is just as important as supporting the family. Home Instead South Vancouver, BC understands that caring for an aging adult is a team approach. It requires communication with both the senior and their family.

Home Instead provides emotional support as well as respite support for family members. Our team provides family with peace of mind knowing that a loved one is well taken care of.

It is for this reason each of our clients is assigned a dedicated Care Manager and a consistent team of Care Professionals to ensure that the care objectives and expectations are met in a highly personalized and efficient manner.

Question 6

What is the service area for Home Instead South Vancouver, BC?

Accepted Answer

Home Instead South Vancouver, BC serves all areas of Vancouver city south of 41st avenue (east to west). Our service territory includes the areas of Marpole, Dunbar, Southlands, Fraserview, Oakridge, Killarney, Kerrisdale, Champlain Heights.

Question 7

What types of senior home care services does Home Instead provide?

Accepted Answer

Home Instead offers customized senior home care services including Alzheimer’s and Dementia care, elder care, chronic illness care (such as arthritis, diabetes, Parkinson's care), home care assistance, in-home care, end-of-life care, companionship, meal preparation, light housekeeping, medication reminders, transportation for errands and appointments, post-surgery support, and respite care for family caregivers.

Question 8

How are Care Professionals selected and trained at Home Instead?

Accepted Answer

Care Professionals undergo a multi-step interview process, drug screening, and background checks before joining. Once hired, they receive on-the-job training starting with orientation focused on caring for aging adults and their families.

Question 9

What are the benefits of choosing in-home care services from Home Instead?

Accepted Answer

In-home care allows seniors to remain in their familiar environment, promotes independence and mobility, provides personalized one-on-one care, reduces fall risks, and offers companionship, giving peace of mind to families.

Question 10

Why should I choose Home Instead for senior care in South Vancouver?

Accepted Answer

Home Instead offers personalized care supported by award-winning service, with a focus on building relationships before tasks. They commit to superior quality care, keeping seniors safe, comfortable, and dignified in their homes.

Question 11

How does Home Instead support the families of seniors receiving care?

Accepted Answer

Home Instead provides emotional support and respite to family members. Each client is assigned a dedicated Care Manager and consistent Care Professionals ensuring personalized and effective care, along with communication supporting the entire family team.

Question 12

What areas does Home Instead South Vancouver serve?

Accepted Answer

Home Instead serves Vancouver city south of 41st Avenue east to west, including neighborhoods like Marpole, Dunbar, Southlands, Fraserview, Oakridge, Killarney, Kerrisdale, and Champlain Heights.

Question 13

What are Home Instead's hours of operation?

Accepted Answer

Home Instead operates 24 hours a day, 7 days a week, ensuring continuous support whenever care is needed.

Question 14

What payment options does Home Instead accept?

Accepted Answer

They accept American Express, Check, Discover, and Visa cards as payment options for their services.

Question 15

Are there any nearby services or businesses that might be helpful when visiting Home Instead?

Accepted Answer

Yes, nearby places include National Bank Financial for banking needs, Copeman Healthcare Inc for medical and pharmacy services, and Maritime Travel for travel-related services, which can be convenient for clients or family members visiting.

Question 16

How can nearby counseling and mental health services complement the care provided by Home Instead?

Accepted Answer

Nearby counseling services like Oasis Creative Counselling, Chotem Tara, and Tamara Bustos Counselling provide mental health support which can benefit seniors and families by addressing emotional and psychological needs alongside physical care at Home Instead.

Question 17

What nearby locations can I visit before or after meeting with Home Instead caregivers in South Vancouver?

Accepted Answer

You might explore Fit Factory Sports for fitness activities, Gliga Violins Canada for musical interests, or Keats Camps for recreational events, offering enjoyable options to balance caregiving responsibilities.

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