For Eyes By Clearly

4.7
805 reviews

About

OptometrySunglasses Store
At For Eyes by Clearly Vancouver, BC , our associates are experts in helping you find the right pair of prescription eyeglasses, sunglasses, or contact lenses, with great pricing. Our Independent Doctors of Optometry perform comprehensive eye exams to determine your prescription so that you will have the best possible vision with your new pair of glasses. We offer 100% satisfaction guarantee on our products. As a customer, you receive free lifelong adjustments to your glasses purchased. We bring a wide selection of top designer brands such as Ray-Ban, Michael Kors, Vogue, Armani Exchange, and more. We accept most insurance plans for vision, such as Blue Cross, Equitable Life of Canada, Greenshield, Manulife, Sun Life Insurance and more. Your eyecare is our top priority!

Location

For Eyes By Clearly
2152 West 4th Avenue, Vancouver, BC
V6K 4S2, Canada

Hours

Reviews

4.7
805 reviews
5 stars
712
4 stars
26
3 stars
7
2 stars
10
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and accommodating, with specific mentions of employees like Majid, Tab, and Ana.

Product Quality

Customers appreciated the quality and variety of glasses available, often highlighting the reasonable prices and good selection.

Efficiency

Several reviews noted the quick service for adjustments and repairs, with many customers expressing satisfaction with the promptness of the staff.

Communication Issues

Some customers reported problems with communication, particularly regarding notifications about their orders and appointments.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service quality and management response, indicating inconsistency.
  • MT
    Michael Tudorie
    Nov 11, 2025
    5.0
    There are so many glass stores in Kits. How do choose ? Customer service at its best.
  • LM
    Luka M
    Nov 11, 2025
    2.0
    I came here to get a new pair of prescription sunglasses, and while the optician Majid did great work, my experience with the sales representative Sajjad was very disappointing. When I came to pick up my new glasses, Sajjad told me that the original pair of lenses had been thrown out because they were plastic. And he even claimed those were the prescription lenses. This didn’t make sense, and it was clear he simply couldn’t find them and was trying to get rid of me with an excuse. I found this unprofessional and dishonest — especially after spending good money here. It’s unfortunate, because Majid’s work was excellent, but the poor customer service from Sajjad really soured the experience. I won’t be returning after this.
  • JD
    Jack O Donovan
    Nov 10, 2025
    5.0
    The staff here is so great, I’ve come a few times and have never been disappointed. Anna helped me out recently with fixing my ray bans and I couldn’t be happier with the service.
  • SL
    Sophie Labrosse
    Nov 3, 2025
    5.0
    Majid helped adjust my sunglasses (complimentary for all customers!) and now they fit absolutely perfectly. Very kind and quick service.
  • RD
    Racheal Dawson
    Oct 17, 2025
    1.0
    Do not recommend getting your glasses here! I ordered by glasses on August 29 and it arrived on September 5 and I didn’t receive any notification about it. I had been calling the store and left multiple voicemails and emails but haven’t heard back. So I went to the store and my glasses had been here the whole time! The store manager was absolutely terrible, didn’t acknowledge me the whole time and some guy was getting all passive aggressive saying I was attacking him when all I asked was why wasn’t I notified about my glasses, asked if I could get a refund and mentioned this seemed like a problem some other customer had 4 months ago. The guy, Mo, was talking over me when I was just asking valid questions. The guy, Mo, didn’t know what attacking was when all I did was raise valid questions, seemed like a cop out. And their email and voicemail system had been down for awhile Iike since 4 months ago when somebody else left a review like this. What kind of business doesn’t have a working email and voicemail system?! Like I was genuinely shocked by their response, both of them the person helping me, Mo, and the store manager. The people working in the optometry business clearly don’t know the importance of one’s eyesight, they were very nonchalant about the whole thing. And I just got a $25 refund which is absolutely disappointing! There was also no apology given, very arrogant and made it seem like it’s my fault. Like really do not recommend, awful service! There really are better optometrist in the area. Still very shocked by the store manager’s attitude, very cowardly lol idk how she’s a manager. I am raising this issue to Clearly Canada. But like for real, isn’t it kinda weird that a pair glasses hasn’t been picked up for a month and no one tried to reach out to me. Very bad look for the store itself with this incompetent manager! In general, they were not very professional, Mo being a cop out and the store manager, didn’t get her name, being very condescending. I don’t know how they’re working there! But yeah get your glasses elsewhere.

Frequently Asked Questions About For Eyes By Clearly

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.