Fitness World

4.2
938 reviews

About

GymFitness CenterFitness ClassesPersonal TrainerYoga StudioCycling StudioHealth Spa
At Fitness World, we’ve made it our mission to help you achieve your goals – no matter what they may be. Through our shared love of fitness and exploring new challenges, we’ve built a community at our Vancouver, BC location that continues to aim higher, lead with compassion, and deliver truly amazing results. Here, we emphasize finding supportive, consistent routines for our members, and continue to be THE gym that British Columbia residents and visitors count on. We proudly offer memberships that start at only $9.99 and over 16 locations in BC. Explore fitness activities like never before with more than 500+ weekly exercise classes, personal training services, customized nutrition services , recovery stations, and more!

Location

Fitness World
2150 West Broadway, #200, Vancouver, BC
V6K 4L9, Canada

Hours

Reviews

4.2
938 reviews
5 stars
685
4 stars
50
3 stars
57
2 stars
30
1 star
116

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Eve, Kevin, and Christianna for their professionalism and support.

Cleanliness Issues

Several reviews mentioned concerns about cleanliness, including messy equipment, unsanitary bathrooms, and broken machines that take a long time to repair.

Customer Service Problems

Numerous complaints were made regarding poor customer service, particularly related to contract issues and unprofessional behavior from management.

Busy Environment

Customers noted that the gym is often overcrowded, especially during peak hours, which can lead to a less enjoyable workout experience.

Positive Atmosphere

Despite some issues, many reviews reflected a positive overall atmosphere, with customers expressing enjoyment of the gym's energy and community.
  • JB
    Jack Burnard
    3 days ago
    4.0
    Good gym a bit busy and squat racks a bit close to each other but great location. There's a worker named Osi that always waves at me whenever I come in a legend.
  • KS
    kaydon sisett
    5 days ago
    5.0
    I had the chance to work out here a few weeks ago, and it absolutely lived up to the hype. Hands down the best gym I’ve been to in Vancouver—tons of equipment and incredibly kind, helpful staff.
  • JM
    James M.
    Jan 5, 2026
    2.0
    I would disagree with others that this gym lacks equipment - most of the machines including cardio equipment are quite well stocked. It still does get very busy on weekdays between 5-7 pm as everyone gets off work and wants to get their daily exercise. I've been going here for a few years and still remember when it was "Steve Nash" back before 2020 hit and Covid happened, haha. However, some the front desk workers like Oshioriambe "Osi" Onebamoi should look up once in a while instead of mostly being on their phones and socializing during their shifts. This can come across as rather passive-aggressive or dismissive to paying customers. We all understand this isn't the highest-paying job as a Fitness World front desk representative, and this likely isn't a long term "career" for you (if you can call it that), but you could still make at least minimum effort. Look on the bright side, you at least get a free gym membership! Edit: Not long after some critical reviews ranging between 1-3 stars were posted, I noticed a sudden wave of very positive reviews from accounts with little to no review history. This seemed to happen again after other negative reviews as well, including ones from gymgoers like Maya, Georgia, and William. It stood out enough that it felt worth mentioning. Like with anything, it’s probably best to read a mix of reviews and take a quick look at dates and reviewer history to get a more balanced sense of the manager and workers here.
  • MM
    mike mccaul
    Jan 4, 2026
    5.0
    I’ve been going to this gym for 10 years and it used to be pretty ghetto. They have made some great up grades in the past few years which has made the gym 10x better. Def the customer service there is awesome especially Osi and haze, 10/10 for both of them!
  • PF
    priya mady ferdis
    Dec 31, 2025
    5.0
    I really enjoy coming to Fitness World Kitsilano. Haze at the front desk is a great guy who always helps out and makes the place feel welcoming. He’s always smiling and genuinely cares about the members. Eve the manager resolved my issue instantly. The gym is always clean, the music is good, and everyone is respectful. Overall, it’s a great environment and a gym I’m happy to be a part of.

Frequently Asked Questions About Fitness World

What is the address of Fitness World in Kitsilano?

Fitness World is located at 2150 West Broadway, #200, Vancouver, BC, V6K 4L9, Canada.

What are the operating hours of Fitness World in Kitsilano?

Fitness World is open Monday to Friday from 6:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 8:00 PM.