Fitness World

Reviews

• LN

  Laura Barreto Nieto

  5 days ago
  4.0
  I joined the gym a few years ago looking for Zumba, yoga, and strength clases. I tried multiple Zumba instructors until I finally found Monita, she is amazing! She has so much energy and charisma, her classes are always full. If you join her zumba class be prepared to sweat, move your hips, and have fun! This class has been my stress relief therapy for all these years :). Most of the staff is amazing, and most of the instructors I tried are really good people. The only reason I give 4 Stars review is because, unfortunately a few managers and trainers are not very friendly. One manager at the Kitsilano location was really rude after asking her for something and when I raised the concern internally, and the company didn't even acknowledge her incorrect behavior. Also, the classes should have more time in between to allow students time to transition instead of grumpy instructors kicking you out of the room to start their next class.
• HH

  Henry

  Mar 3, 2026
  5.0
  Ever since joining fitness-world, I’ve had a great experience, from the clean interior and friendly staff, to the warm atmosphere and my great personal trainer (shoutout Carl)! Highly reccomend.
• LM

  Leire Mendiburu

  Feb 25, 2026
  5.0
  Patty Marzana is a professional who is passionate about her work. From the very beginning, she has been able to guide my objectives and goals during all the sessions, adapting them to my daily routine. Attentive, knowledgeable, and ensuring that I performed the exercises with the proper technique to avoid injury, she has motivated me in every session.
• CY

  cu y

  Feb 20, 2026
  2.0
  I have never seen anything get cleaned in this place. There’s dust bunnies in every corner and many machines are visibly dirty and clearly have not been attended to in weeks. I will make note of how gross something is and it will still be gross 3 weeks later. I also don’t appreciate that it seems management just use AI to create a general “empathic” response to people’s reviews and never do anything to fix the problems. I will likely switch my membership to another gym at this rate.
• DG

  Dr. Pedro Jose Gudiel

  Feb 18, 2026
  1.0
  Customer service sucks. Poor training and self entitlement reflecting racist bully behavior was shown by the person in the front desk when me a VIP membership got a response that is a shame when it comes to customer service. Management take Note since customers' membership payment are your salary. More if is a corporate membership representing a company and introducing the Gym to people are the ones offended. Wednesday February 12th 2026 at 8:30pm.

Frequently Asked Questions About Fitness World