Club Pilates

Reviews

• JR

  Jay R

  Oct 29, 2025
  5.0
  hands down the best location I’ve ever been to! The studio is always clean, welcoming, and has such a great vibe. I’ve enjoyed every single class and instructor here. A big part of that is thanks to their amazing manager, Alex. She’s seriously the best! She’s always so helpful, friendly, and fun to chat with whenever I come in for class. She makes everyone feel comfortable and cared for, and her sense of humour always brightens my day. You can tell she really loves what she does and it shows in how smoothly everything runs. Highly recommend this studio to anyone looking for a great Pilates experience!
• AA

  A B. Ang

  Oct 28, 2025
  5.0
  Great instructors and easy to follow instructions. Seriously listen to them when they tell you what you need to work on and what levels you should be doing. Made that mistake once by booking a 1.5 class instead of a 1 and almost hurt myself haha. They are all good and I've tried every single one of the instructors. I would recommend Nona, Elan or Raquel for beginners. Front desk is friendly and will help you with anything. The managers do a good job of making sure you get followed up with if the front desk can't help you. I've had Alex and Antonette call me the same day or the day after when I was having issues with my membership. They really do an awesome job here and I don't plan on leaving!
• YY

  Yenni

  Oct 28, 2025
  5.0
  I have been a member for about 3 months now and I am loving it here! The classes are easy to book and instructors are amazing (I highly recommend Elan or Nona). Their front desk staff are super sweet and very welcoming. During my first class, Alex walked me through everything. She even helped me book my whole first month out and made sure I was doing okay when she would see me at my other classes. I really appreciate how much time and care the staff put in to make sure their members are happy. Thank you to the instructors, front desk and their manager Alex for helping me get started on my fitness journey. :))
• JC

  John Carrion

  Oct 28, 2025
  5.0
  I’ve been attending Club Pilates Downtown Vancouver for about four months now and it has been a great experience. Pilates has really helped me to get back into my fitness journey and allow me to condition my body in ways that the gym couldn’t. I was a bit sceptical at first but the manager Antonette was very helpful from my first intro class up until now. She made Pilates seem very fun and explained benefits I can gain from taking classes. I have really enjoyed my time in the studio & I’d recommend it to others who have been thinking about it, but have put it aside.
• KF

  Katie Fazel

  Oct 26, 2025
  1.0
  booked and paid for multiple sessions, signed all their policies, and even received a phone call where everything was confirmed and I was told I was eligible. Then, the day before my class, I received an email saying I no longer met a policy and was removed from the schedule. In that email, they mentioned that I was supposed to be approved by an instructor prior to attending. If that is truly the case, then why is it possible to book and pay online in the first place? Why allow clients to plan their week around scheduled sessions? Why call, ask questions, confirm everything, and say I’m eligible only to cancel the day before? Why wait until the last minute to suddenly enforce a policy that was never clearly communicated despite me reading, signing, and discussing their policies over the phone? As a professional athlete, this last-minute cancellation completely disrupted my training and schedule. I asked to cancel all remaining sessions and requested a refund, but I have received no reply, no receipt, and no refund. This entire experience has been extremely unprofessional and disappointing.

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