OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Kitsilano, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Vancouver, BC store or visit us in store to see the range.
I recently visited Specsavers Kitsilano and had a great experience. Sofia assisted me throughout my appointment and was very knowledgeable and friendly. She took the time to explain my options for eye care and helped me choose the perfect pair of glasses. The store itself is well-organized and inviting. I highly recommend Specsavers Kitsilano, especially if you're fortunate enough to have Sofia assist you
DC
Dragana Ciric
Feb 28, 2026
1.0
I had a very uncomfortable experience during my visit. While my eye exam was still in progress and the doctor was discussing my results, a front desk staff member entered the room and stood there as if waiting to escort me out. This felt awkward and unnecessary, and it’s not something I’ve ever experienced at an optometrist or any other medical appointment. The appointment then shifted quickly to a discussion about ordering glasses, which made the visit feel rushed and overly focused on sales rather than patient care. As a result, I did not feel I had adequate time to ask questions or gain a clear understanding of my diagnosis and next steps.
AA
Andrew
Feb 28, 2026
5.0
Amazing service throughout my visit and glasses are very reasonably priced even with a high prescription. They also billed directly for my order and the exam, which took off such a mental load tbh! Will be coming here for my exams from now on. Big thank you to the assistant who helped me from start to finish (Paulina or Polianna) a Brazilian lady, very prompt and knowledgeable.
YB
Yiling Bao
Feb 28, 2026
5.0
We went there last week to see if they could help fix our glasses. We honestly didn’t expect them to be repairable, but Coco assisted us with so much patience. She was incredibly helpful and professional throughout the whole process. We’re truly impressed with the service and would definitely recommend this store, and Coco in particular, to anyone needing assistance.
SM
Sepehr Moradi
Feb 22, 2026
5.0
I had an amazing experience at Specsavers in Kitsilano, and I have to give a special shoutout to Sofia for her outstanding service!
From the moment I walked in, Sofia was warm, welcoming, and incredibly professional. She took the time to carefully explain my options, answered all my questions with patience, and made sure I felt confident in my choices. Her knowledge and attention to detail really stood out, and she genuinely cared about finding the best solution for my needs.
The entire process was smooth and stress-free thanks to her friendly attitude and expertise. It’s rare to come across someone who combines professionalism with such a personal touch.
If you’re visiting the Kitsilano location, I highly recommend asking for Sofia — she truly goes above and beyond. Five stars all the way!
Frequently Asked Questions About Specsavers Kitsilano
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the operating hours of Specsavers Kitsilano?
Specsavers Kitsilano is open Monday to Saturday from 10:00 to 18:00, and Sunday from 10:00 to 16:00. On holidays like November 11, they operate from 10:00 to 16:00.
How much does an eye exam cost at Specsavers Kitsilano?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. For customers aged 65 or over, eligible patients can get an eye exam with no out of pocket expense under the provincial health care plan.
What is included in an eye exam at Specsavers Kitsilano?
The eye exam includes a detailed OCT scan, which is a 3D image of your eye structures, helping optometrists spot conditions earlier.
How can I book an eye exam at Specsavers Kitsilano?
You can book an eye exam online through their website by selecting the store and clicking 'book appointment'. Alternatively, you can call them or visit the store in person.
Can I return or exchange my glasses at Specsavers Kitsilano?
Yes, you can return or exchange glasses within three months of purchase if you have any concerns, as part of their satisfaction guarantee.
Does Specsavers Kitsilano offer glasses adjustment or repairs?
Yes, if you experience discomfort or issues with your glasses, you can visit the store and they will attempt to adjust or repair them on-site.
What COVID-19 safety measures does Specsavers Kitsilano have?
They follow all provincial government advice and have a COVID safe plan in place. Visitors are asked to adhere to the latest government guidelines during their visit.
What brands of eyewear and glasses can I find at Specsavers Kitsilano?
They carry a wide range of brands including Converse, Tommy Hilfiger, Levi's, Marc Jacobs, Superdry, DKNY, and more.
Are there any fitness centers near Specsavers Kitsilano where I can exercise before or after my appointment?
Yes, Orangetheory Fitness is nearby, offering boot camp and gym services. You might consider visiting there for a workout before or after your eye care appointment.
What dining options are available near Specsavers Kitsilano?
Nearby, you have restaurants like East Is East (Afghan and Indian cuisine), Silk & Spice (Indian and Chinese cuisine), Cartems Donuterie (cafe and donuts), and Banana Leaf in Kitsilano (Malaysian and Asian dishes). These provide great spots to enjoy a meal before or after your visit.
Is there convenient public transportation close to Specsavers Kitsilano?
Yes, Bus Stop 60727 serving routes 9, 14, and N17, as well as the Broadway and Balaclava transit station, are nearby, making it easy to reach the store by public transit.
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