Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianProtective EyewearContact Lenses Supplier
We’re Specsavers Kingsgate Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Vancouver, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.7
39 reviews
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35
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- SASadiksha Adhikari2 days ago5.0it was my first time getting prescribed contact lenses and Lahim was really nice and he helped me through the whole process and provided me with all the important informations needed. It was a really great experience.
- THThanh HuyềnNov 15, 20255.0go here for shopping , the guy Waleed is so sweet to take time explain to me everything I need for glasses. Especially with their deals $99 for pairs, I can have one for use and another for back up . Thanks Kingsgate team made my experience lovely
- JJJunadiJunaNov 14, 20255.0I have been squinting lately. Well for a bit anyway. I found an eye doctor close to home. BRAND NEW. Only been open 5 months. WOW HOW lucky am I. Here's the tea, bring your cup close.... Her name: Dr. Shayna Tailor. She gave me a thorough check up. She is FRIENDLY, FUN, and of course thorough. (I didn't like the drops...just saying) While I was waiting for whatever the drops do, I met with Lahiru. HE IS MY NEW BEST FRIEND! (yes Caroline Ní Lachtnáin I said that) We looked at frames in every department of their store. I chose a pair, and he said MMMM....NO. So I handed him the reins and he chose two pair for me. I tried on MANY pairs first, don't get me wrong. After we decided on the two pair...READY...READY!!! I am getting two pair for the price of ONE, AND a seniors discount WOOOOHOOOOO! YE AH BABY! Dr. Shayna comes to get me and she does a few more tests. Talks to me about eye care, gives me a print out of how to care for my eyes. Tells me my eyes are healthy.
- KMKimberley MNov 13, 20255.0I am a patron of a different Specsavers, however, I stopped in at this one to have my wonky glasses adjusted. The woman working there was so fast to help me and correct my glasses. I am so thankful for the amazing customer service and plan to make this my new store for optometry. Thank you!
- TBTheresa BNov 10, 20255.0The store owner Waleed was lovely to deal with and although there was an error with my glasses the first time they came from the factory (factory error not a store error) he was understanding and made it right. When I went back to pick the glasses up the associate was patient and knowledgeable and adjusted them just right. Great customer service at this location & I love my new glasses :) thank you Waleed
Frequently Asked Questions About Specsavers Kingsgate Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does an eye exam cost at Specsavers Kingsgate Mall?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. For those 65 or older, eligible patients can receive a comprehensive eye exam at no out-of-pocket expense covered by the provincial health care plan.
How can I book an eye exam at Specsavers Kingsgate Mall?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on our website. Alternatively, you can call us or visit the store in person to schedule your appointment.
What is the return policy for glasses at Specsavers Kingsgate Mall?
If you have any concerns with your glasses within three months of purchase, we’ll work to put it right and ensure you’re completely happy with your purchase.
Can I amend or cancel my glasses order at Specsavers Kingsgate Mall?
Yes, if you placed your order in-store, you can amend or cancel it by visiting us. Our no worries, no fuss guarantee allows you to amend or return your glasses within 3 months.
Does Specsavers Kingsgate Mall provide glasses adjustment or repair services?
Yes, if you experience any discomfort or issues with your glasses, you can visit us and we’ll attempt to adjust or repair them in-store for you.
What COVID-19 safety measures are in place at Specsavers Kingsgate Mall?
We follow all provincial government advice to keep our community COVID safe. When you visit, please adhere to the latest government guidelines.
What are the opening hours of Specsavers Kingsgate Mall?
Our store is open Monday to Thursday from 9:30 AM to 6:00 PM, Friday from 9:30 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Which nearby places can I visit before or after my appointment at Specsavers Kingsgate Mall?
You can enjoy a meal or coffee at Sugarcane Bistro and Juicebar or Chai69 Cafe, pick up groceries at Save-On-Foods or Buy-Low Foods, or visit the BC Liquor Stores for drinks nearby.
Are there convenient transportation or services near Specsavers Kingsgate Mall?
Yes, nearby places like Freedom Mobile, NextGen Mobile, and Mobilyf Cell Care provide mobile phone and IT services. Additionally, there are ATMs such as RBC Royal Bank ATM and The Exchange Network for your banking needs.
What brands and products are available at Specsavers Kingsgate Mall?
We offer a wide range of glasses, sunglasses, and contact lenses including progressive, bifocal, transition, reactions, polarising, and blue light glasses from brands like HUGO, Converse, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and more.