Big Hearts Homecare is a locally-owned and operated home support services company with an emphasis on compassion, high quality care, personalized service, and affordable pricing. We serve all those who need assistance living in the comfort of their homes, including the elderly, those with special needs, post-hospitalized patients, and accident victims. Our caregivers are qualified, experienced, compassionate and insured. We guarantee same-caregiver service.
We seek to build a genuine long-lasting relationship with you and your loved one, with no long-term contract obligation. We have won awards for home care excellence, are accredited by the Better Business Bureau and can serve ICBC, Veterans Affairs, Military Forces, and RCMP clients.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.