She's FIT!

4.0
336 reviews

About

Fitness CenterGym
Every Body Welcome! Memberships starts as low as $4.99 weekly Move with Club16 and experience the difference

Location

She's FIT!
15355 Fraser Highway, Surrey, BC
V3R 3P3, Canada

Hours

Reviews

4.0
336 reviews
5 stars
213
4 stars
37
3 stars
16
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and welcoming, particularly mentioning individual trainers like Tracy and Harpreet.

Cleanliness

While some reviews highlighted cleanliness, others reported issues with dirty equipment and restrooms, indicating inconsistency in hygiene standards.

Customer Service

Numerous complaints were made about poor customer service, including difficulties with membership cancellations and unhelpful staff.

Equipment Availability

Several customers expressed frustration over limited equipment and long wait times, especially during peak hours.

Operating Hours

Many reviews criticized the gym's restrictive hours, particularly on weekends, making it difficult for members to access the gym.
  • ON
    OGOCHUKWU AUGUSTINA NWACHUKWU
    Nov 16, 2025
    5.0
    She's fit has a lot of equipment. The place is neat. The staff are polite, and ready to answer questions. I finally found a place that fits me.
  • JS
    jashanpreet sekhon
    Nov 4, 2025
    1.0
    the lady working at front named neha was very rude and arrogant when i ask for the payments deductictions every two weeks even when i send email so many times to cancel my membership. 0 customer service skills ..no doubt everyone is cancelling your membership...Do better and hire people who want to work .. disappointing behaviour and service.
  • PN
    Peter Niepowiem
    Nov 1, 2025
    1.0
    STAY AWAY. THIS IS MONEY GRAB SCAMM. My Daughter (16) joined that club to supplement her volleyball training. She was assured there is no contract and you can cancel anytime as it advertised on the web page. WRONG. She was not explained that there is cancellation period ( for what reason I do not know) and there is a CLUB FEE on the top of the bi weekly charge. We have moved and she was not able to use that facility for at least 2 month ( she was still paying bi weekly fees). We decided to cancel since she was not using it anymore but she was told its impossible without 30 days cancellation notice where you do not use the facility but you have to pay the fee. We refused to pay the fees since there is no contract and web page says you can cancel anytime. She was threatened to be sent to collections if she wont pay $31.94 plus $ 22.00 late fees.Remember she is 16. I have reached out to the club manager and I was told to contact billing company. Another surprise. Billing company is located in USA. Club is not Canadian. It is a part of large holdings and all billings go through US. They do not respond promptly to e mail messages. It takes 7 business days to get any answer. Good luck calling that 800 number. Reasuming: 1. Staff lied to my daughter about no contract, fees and cancel any time option. 2. They charge yearly club fee after few weeks of membership. 3.You need to pay for 30 days of unused time in order to cancel your contract. 4. This is US company doing business in Canada. 5. Billing company is outsourced to US. 6. management does not care about customers. They only protect corporate greed. There is many other local clubs owned by Canadians. I tried to contact Trevor Linden, but he did not reply to my messages. Same like the whole corporate - He does not care about customers and young athletes.
  • BA
    Banan Alhajar
    Oct 30, 2025
    5.0
    I’ve had a wonderful experience training with Taylor at the club. She’s always cheerful, professional, and makes the most out of every session. Taylor is also very understanding and flexible when it comes to rescheduling or unexpected changes. I truly enjoy training with her - she makes every class enjoyable and productive. Highly recommended!
  • MS
    Mizzle Sizzle
    Oct 28, 2025
    5.0
    The staff is very polite and helpful. They have the equipment that I like and the fact that it’s a women’s only gym makes me feel more comfortable. Reduces feelings of intimidation and self consciousness. Less intimidating for beginners. I find it empowering - with women supporting each other .

Frequently Asked Questions About She's FIT!

What are the operating hours of She's FIT! gym?

She's FIT! is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday from 6:00 AM to 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 1:00 PM.

Where is She's FIT! located?

She's FIT! is located at 15355 Fraser Highway, Unit 104, Surrey, BC, V3R 3P3, Canada.