Many customers praised the staff for being friendly, helpful, and welcoming, particularly mentioning individual trainers like Tracy and Harpreet.
Cleanliness
While some reviews highlighted cleanliness, others reported issues with dirty equipment and restrooms, indicating inconsistency in hygiene standards.
Customer Service
Numerous complaints were made about poor customer service, including difficulties with membership cancellations and unhelpful staff.
Equipment Availability
Several customers expressed frustration over limited equipment and long wait times, especially during peak hours.
Operating Hours
Many reviews criticized the gym's restrictive hours, particularly on weekends, making it difficult for members to access the gym.
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OGOCHUKWU AUGUSTINA NWACHUKWU
Nov 16, 2025
5.0
She's fit has a lot of equipment. The place is neat. The staff are polite, and ready to answer questions. I finally found a place that fits me.
JS
jashanpreet sekhon
Nov 4, 2025
1.0
the lady working at front named neha was very rude and arrogant when i ask for the payments deductictions every two weeks even when i send email so many times to cancel my membership. 0 customer service skills ..no doubt everyone is cancelling your membership...Do better and hire people who want to work .. disappointing behaviour and service.
PN
Peter Niepowiem
Nov 1, 2025
1.0
STAY AWAY. THIS IS MONEY GRAB SCAMM.
My Daughter (16) joined that club to supplement her volleyball training. She was assured there is no contract and you can cancel anytime as it advertised on the web page. WRONG. She was not explained that there is cancellation period ( for what reason I do not know) and there is a CLUB FEE on the top of the bi weekly charge.
We have moved and she was not able to use that facility for at least 2 month ( she was still paying bi weekly fees). We decided to cancel since she was not using it anymore but she was told its impossible without 30 days cancellation notice where you do not use the facility but you have to pay the fee. We refused to pay the fees since there is no contract and web page says you can cancel anytime. She was threatened to be sent to collections if she wont pay $31.94 plus $ 22.00 late fees.Remember she is 16. I have reached out to the club manager and I was told to contact billing company. Another surprise. Billing company is located in USA. Club is not Canadian. It is a part of large holdings and all billings go through US. They do not respond promptly to e mail messages. It takes 7 business days to get any answer. Good luck calling that 800 number.
Reasuming: 1. Staff lied to my daughter about no contract, fees and cancel any time option. 2. They charge yearly club fee after few weeks of membership. 3.You need to pay for 30 days of unused time in order to cancel your contract. 4. This is US company doing business in Canada. 5. Billing company is outsourced to US. 6. management does not care about customers. They only protect corporate greed. There is many other local clubs owned by Canadians. I tried to contact Trevor Linden, but he did not reply to my messages. Same like the whole corporate - He does not care about customers and young athletes.
BA
Banan Alhajar
Oct 30, 2025
5.0
I’ve had a wonderful experience training with Taylor at the club.
She’s always cheerful, professional, and makes the most out of every session.
Taylor is also very understanding and flexible when it comes to rescheduling or unexpected changes.
I truly enjoy training with her - she makes every class enjoyable and productive.
Highly recommended!
MS
Mizzle Sizzle
Oct 28, 2025
5.0
The staff is very polite and helpful. They have the equipment that I like and the fact that it’s a women’s only gym makes me feel more comfortable. Reduces feelings of intimidation and self consciousness. Less intimidating for beginners. I find it empowering - with women supporting each other .
She's FIT! is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday from 6:00 AM to 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 1:00 PM.
Where is She's FIT! located?
She's FIT! is located at 15355 Fraser Highway, Unit 104, Surrey, BC, V3R 3P3, Canada.
How can I contact She's FIT! for inquiries or membership?
You can contact She's FIT! by phone at +1 604-583-6895 or by email at fleetwood@shesfit.com.
What types of services does She's FIT! offer?
She's FIT! is a fitness center and gym offering memberships starting as low as $4.99 weekly, providing a welcoming environment to all.
Does She's FIT! have an online presence or social media?
Yes, She's FIT! has a website at https://www.trevorlindenfitness.com/surrey-fleetwood/, a Facebook page at https://www.facebook.com/101439496114232, Instagram handle 'trevorlindenfitness', and Twitter handle 'trevorlindenfit'.
Are there other fitness centers near She's FIT!?
Yes, Trevor Linden Fitness, which is also a gym and sports recreation venue, is located nearby and offers additional fitness and training options.
What grocery stores are near She's FIT! for convenient shopping?
Nearby grocery options include No Frills, Prakash's No Frills, and Pinoy Fleetwood Groceries, allowing for easy shopping before or after workouts.
Are there dining options near She's FIT! for meals after exercise?
Yes, Denny's and Royal Oak Restaurant offering American, Greek, pizza, and steakhouse cuisine are nearby for convenient dining.
Can customers access wellness services near She's FIT!?
Yes, Pacific Ocean Wellness spa and Erica Nurse, RMT provide wellness and reflexology services close to She's FIT! for recovery and relaxation.
What other health and fitness services can be found near She's FIT!?
Strike Taekwondo offers martial arts and fitness instruction nearby, and Prosper Health & Rehab provides chiropractic and physical therapy services.