Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
777 reviews
5 stars
683
4 stars
19
3 stars4
2 stars
12
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members received praise for being friendly and helpful, others were criticized for being rude and unprofessional.
Product Quality
Several customers reported issues with the quality of glasses and lenses, including discomfort and dissatisfaction with progressive lenses.
Store Environment
The store atmosphere received positive remarks for being welcoming, but there were complaints about cleanliness and staff engagement.
Staff Knowledge
Some staff members were noted for their expertise and helpfulness in guiding customers through their options, while others were seen as dismissive.
- SSShreyaJan 5, 20265.0Simmy helped us with the purchase. She was really nice and helpful.
- CCcychloneDec 29, 20255.0LENSCRAFTERS IS A LIFE SAVER, the staff are kind, helpful and friendly and they've repaired my glasses in a pinch multiple times!!! I owe my life to them 💯💯
- JNJohnny NguyenDec 16, 20255.0🙂 great service at LensCrafters! Very professional!
- CACaroline AbedrabbohDec 16, 20255.0We were greeted with a friendly smile and welcome. The staff were very pleasant and keen to listen to our requests. They allowed us the time to browse and make our selections. They processed our insurance claims on the spot so we didn't have to deal with receipts and reimbursements. The lady who helped us was very kind, patient and gave us very good information. To top it all off, we got great deals on our new designer glasses thanks to the offers they had that day. Thank you Guildford LensCrafters.
- ETElvira TownsendDec 1, 20255.0I had a wonderful experience at this store. Mehrmaz was super friendly and helpful when it came to picking out glasses especially for someone who has a very specific budget due to being on PWD. She made sure everything was in my budget which I was very appreciative of. I really liked the selection of frames and got the ones I wanted. Highly recommend!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters in Surrey offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure your eyes are healthy and your vision is optimal.
Which designer eyewear brands can I find at LensCrafters Surrey?
You can find a wide range of designer brands including Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters in Surrey accept insurance, and which ones?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What payment methods are accepted at LensCrafters Surrey?
They accept various payment methods including American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I schedule an eye exam online for LensCrafters in Surrey?
Yes, you can schedule your eye exam online using their appointment link on their website.
What are the operating hours of LensCrafters at Guildford Town Center?
They are open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters offer any special services or technologies?
Yes, they provide services like AccuFit and myLook and also specialize in prescription wearable technology from top brands.
Is LensCrafters Surrey accessible for people with disabilities?
Yes, the location has a wheelchair accessible entrance to accommodate all customers.
What nearby places can I visit around LensCrafters at Guildford Town Center?
Nearby you can visit Petcetera for pet supplies, Jugo Juice for refreshments, and Swarovski for jewelry and fashion accessories.
How can nearby stores like Sunglass Hut and IRIS.ca complement my visit to LensCrafters?
If you’re exploring eyewear options, nearby retailers such as Sunglass Hut and IRIS.ca offer additional styles and products, giving you more choices in one visit.
Are there convenient places to eat near LensCrafters at Guildford Town Center?
Yes, you can enjoy quick meals or snacks nearby at places like Mr.Sub and Jugo Juice located within the shopping center area.