Numerous reviews highlighted poor customer service, including unprofessional staff behavior, lack of accountability, and difficulty in resolving billing issues.
Cleanliness
Several customers expressed dissatisfaction with the gym's cleanliness, noting issues such as unkempt facilities and inadequate hygiene practices.
Trainers
Positive feedback was received regarding personal trainers, particularly Gurinder and Courtney, who were praised for their expertise, motivation, and personalized training approaches.
Billing Issues
Many customers reported frustrations with billing practices, including unexpected charges, difficulties in canceling memberships, and misleading information during sign-up.
Equipment Quality
While some reviews praised the gym's equipment upgrades, others criticized the quality and maintenance of certain machines, indicating a need for better equipment management.
RK
renad kumynasi
1 day ago
1.0
Very bad experience with Club16 Gym. Every two weeks they take money from my bank account. First they withdraw $35, then a few days later they take $73, and one time they even withdrew $150. When I went to ask why so much money is being taken, they said “it doesn’t show in our system.” No transparency, no accountability, and very unprofessional. I do not recommend this gym at all.
AS
Anmol Saini
3 days ago
5.0
I am doing Gym at Surrey central club 16, and my trainer is Gurinder. I’ve had a great experience training with him. He is highly knowledgeable, professional, and always focused on proper technique and safety. Every workout is well-structured and challenging, helping me stay motivated and consistent. He genuinely cares about progress and takes the time to adjust training based on individual goals. Highly recommended for anyone serious about improving their fitness.
DB
Devanshu Bajaj
Dec 29, 2025
5.0
Club16 is an excellent gym with a great atmosphere and everything you need for a solid workout. The facility is clean, spacious, and well-maintained, with a wide variety of modern equipment for both strength training and cardio. The staff are friendly, welcoming, and always willing to help.
A special shoutout to Kunal,he’s extremely professional, supportive, and genuinely cares about members having a great experience. His positive attitude and helpful nature really stand out and make the gym feel more welcoming.
Overall, Club16 offers great value for the price, and I would highly recommend it to anyone looking for a reliable, comfortable, and high-quality gym.
CS
CHANDBEER SINGH
Dec 25, 2025
5.0
I’ve had an amazing experience training with Gurinder. His expertise, professionalism, and personalized approach to fitness are unmatched. Gurinder takes the time to understand your goals and creates a plan tailored to your needs, ensuring every workout is both challenging and rewarding. He’s incredibly supportive, always pushing you to achieve your best while maintaining a positive and encouraging attitude.
I highly recommend him to anyone looking for a dedicated and knowledgeable trainer who truly cares about their clients’ success!
MG
Mm Gg
Dec 23, 2025
1.0
Customer service at this location appears to be lacking professionalism. Front desk staff communicate inconsistently, provide contradictory information regarding advertised offers, and do not demonstrate a clear understanding of the services they are promoting. Interactions with customers were discourteous and unprofessional. Overall, the experience suggests a need for improved staff training, accountability, and adherence to commitments. Disappointing
Frequently Asked Questions About Club16 Trevor Linden Fitness
What is the address of Club16 Trevor Linden Fitness in Surrey?
The gym is located at 10153 King George Blvd, Unit 3400, Surrey, BC, V3T 2W1, Canada.
What are the operating hours of Club16 Trevor Linden Fitness?
The gym is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM.
How much do memberships at Club16 Trevor Linden Fitness start at?
Memberships start as low as $4.99 weekly.
How can I contact Club16 Trevor Linden Fitness by phone or email?
You can call them at +1 604-498-1616 or email centralcity@trevorlindenfitness.com.
Where can I find more information about Club16 Trevor Linden Fitness online?
Visit their website at https://www.trevorlindenfitness.com/surrey-central-city/ or check out their Facebook page at https://www.facebook.com/trevorlindenfitness/.
Are there any bubble tea shops near Club16 Trevor Linden Fitness?
Yes, CoCo Fresh Tea & Juice is nearby, offering bubble tea, smoothies, and tea.
If I lose my phone or need mobile services, which nearby stores can I visit close to Club16 Trevor Linden Fitness?
You can visit Freedom Mobile, Fido, WOW! mobile boutique, or Virgin Mobile Canada, all located nearby for mobile phones and telecommunications services.
Is there a convenient place nearby to grab a healthy smoothie before or after my workout at Club16 Trevor Linden Fitness?
Yes, Booster Juice is close by and offers smoothies and health-focused drinks.
Are there any sports or fitness apparel stores near Club16 Trevor Linden Fitness?
Yes, Sport Mart and The Shoe Co are nearby stores offering sporting goods, clothing, and sportswear.
What nearby amenities can I visit after my workout at Club16 Trevor Linden Fitness?
You can explore the Central City shopping center nearby for various shopping and dining experiences, including eateries like Steve's Poké Bar, Starbucks Canada, KFC, and Dairy Queen.