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nicholas alexander
Feb 18, 2026
Your assistant manager Jordan from langle's gym was the worst experience I've ever had. It's made me absolutely hate going to travel linded. Fitness, the guide literally highlighted the contract. To show me how he was trying to rip me off. For more money after I gave them $500 for nothing. This gym is a joke go to any other gym butt. That's gym worst experience of my life here
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NAVJOT SINGH SIDHU
Feb 17, 2026
This has been the worst gym experience I’ve had. The staff were not transparent about the charges. I was told the membership would be free for the first 3 months, but they deducted $53 initially and then $52 again the following month without proper explanation.There was no clear communication about these fees, which feels misleading. I would not recommend this gym to anyone based on my experience.
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Armaan Paul Grewal
Feb 11, 2026
Just wrapped up 4 sessions with Pranav and I couldn’t be happier!
He brings such great energy to every workout and really makes sure you’re doing everything the right way. I already feel stronger and can see a slight difference too, which is super motivating!
My favorite part? He finishes every session with stretching, and honestly, you walk out feeling so light, open, and refreshed. It makes such a big difference.
Excited for the upcoming sessions and the progress ahead. Highly, highly recommend Pranav if you’re looking for a trainer who truly cares and knows what he’s doing! 💪
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Yashika Moudgil
Jan 27, 2026
I wanted to share some feedback regarding the equipment available in the She’s Fit section of the gym.
At this location, many of the machines in the She’s Fit area are outdated and limited, which often forces members to move between the She’s Fit floor and the basement to complete a proper workout. This defeats the purpose of having a dedicated space and creates unnecessary inconvenience.
For example, I frequently see many women using the lat pull/row machine in the She’s Fit section with the maximum available weight, which clearly shows that the current equipment does not meet the strength and training needs of members. To properly work these muscle groups, we are often required to go down to the basement, where there are only two comparable machines available. This leads to longer wait times and disrupts workout flow.
The overall experience makes it feel as though women’s fitness goals—particularly strength training and muscle development—are not being given the same priority at this location. Women are clearly training heavier, more seriously, and with specific goals in mind, yet the equipment provided does not reflect this reality.
I strongly encourage management to consider investing in newer machines and expanding the variety and capacity of strength equipment in the She’s Fit section so that members can train effectively without having to relocate throughout the gym.
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Raju Bhattrai
Jan 20, 2026
I enrolled at Club 16 – 6899 King George Blvd, Surrey on October 31. I was able to use the gym for approximately one week only before suffering a serious medical condition that required hospital visits and medical procedures. Due to my medical incapacity, I could not attend the gym or reasonably manage administrative matters during that period.
Despite this, bi-weekly charges continued. Initially, I was not asking for a refund. I simply requested a medical pause or cancellation, supported by medical documents.
On January 20, once I was medically able, I contacted the gym and later visited in person. I provided medical records and prescriptions confirming my condition. However, I was told that cancellation would only proceed if I:
Submitted additional doctor-completed forms, and
Paid an extra bi-weekly charge that allegedly failed due to a credit card issue,
with the added statement that failure to pay could result in the matter being sent to collections.
At that point, I had already paid over $150 for a service I could not use due to verified medical incapacity. Again, I was not requesting a refund, only reasonable accommodation or cancellation without further penalty. This was refused, and I was effectively forced to make an additional payment under threat of collections.
Because of this conduct, my position has changed.
Under British Columbia law, including the Business Practices and Consumer Protection Act (BPCPA):
Sections 4–5 prohibit unfair practices and undue pressure on consumers,
Section 9 addresses unconscionable acts where a consumer is unable to protect their interests (including medical incapacity), and
Consumers are entitled to fair, reasonable, and good-faith treatment, especially when services cannot be used for legitimate medical reasons.
Threatening collection action in a medically substantiated dispute raises serious concerns under BC consumer protection and collection practices regulations.
As a result, I am now formally requesting a refund of amounts charged beyond the initial one-week usage, including the final forced payment. I am giving management 10 days to review and resolve this matter. Failing resolution, I will proceed with complaints to Consumer Protection BC and pursue remedies available through Small Claims Court, if necessary.
This experience was disappointing not because of the facility, but because of the lack of empathy, flexibility, and respect for consumer rights. I will not be returning, nor recommending this gym to others.