Staff Friendliness
Many customers praised the staff for being friendly, welcoming, and helpful, creating a positive atmosphere.
Cleanliness
The gym is frequently noted for its cleanliness and well-maintained facilities, contributing to a pleasant workout environment.
Equipment Quality
Customers appreciated the variety and quality of equipment available, especially after recent renovations.
Personal Training
Several reviews highlighted the effectiveness and supportiveness of personal trainers, particularly Michelle and Samantha, who helped clients achieve their fitness goals.
Customer Service Issues
Some customers reported negative experiences with management and customer service, particularly regarding feedback handling and locker security.