Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers South Surrey, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Surrey, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.8
235 reviews
5 stars
214
4 stars
9
3 stars1
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and attentive, providing excellent customer service throughout the shopping experience.
Professionalism
Customers noted the professionalism of the optometrists and staff, highlighting thorough eye exams and knowledgeable assistance in selecting glasses.
Product Selection
The store offers a wide variety of frames and lenses, with many customers appreciating the quality and affordability of the products.
Mixed Experiences
While many reviews are positive, some customers reported issues with service quality and product satisfaction, indicating room for improvement.
Convenience
Customers appreciated the convenient online booking system and the store's location, along with the efficient service provided.
- MPMarg Pybus4 days ago5.0My visit to Specsavers -- South Surrey was very successful due to the excellent service provided by their sales representative. The showroom was busy, a good indication that other clients saw Specsavers as the place to purchase their eyeware. Sales staff took all the time needed with each client ensuring that the client left as a satisfied customer, as I did.
- NLNorman LoNov 16, 20255.0We enjoyed our experience shopping at Specsavers South Surrey. A big thank you to Chris for helping us in choosing our frames. I highly recommend Chris as he is very good in recommending the right frame for your style and needs.
- TBTerri BuckleNov 13, 20255.0Received such great advice and fully explained to me all about prism lenses. I brought in my prescription for prism lenses from somewhere else. Lianne at Specsavers took a lot of time to explain to me fully about prism lenses. I was never given any of this information previously this was so helpful to me to be given all this information. Lianne professionalism and her vast knowledge I greatly appreciated. She was so knowledgeable and so kind. Thank you.
- AHAllison HuiNov 10, 20255.0My favourite part of this business is that Lianne knows exactly what kind of glasses suit you. Make sure you ask for her!
- KKkatiedutchOct 31, 20255.0The staff were extremely helpful & friendly! They made sure to help and give opinions when I couldn’t decide between a few different frames, and never rushed me along. Really enjoyed my shopping experience. Thank you! 😊
Frequently Asked Questions About Specsavers South Surrey
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers South Surrey offer?
Specsavers South Surrey offers eye tests, adult eye tests, contact lens services, and eye health services, including a variety of glasses and contact lenses.
How can I book an eye exam at Specsavers South Surrey?
You can book an eye exam online through their website, by phone, or by visiting the store in person to schedule an appointment.
What are the opening hours of Specsavers South Surrey?
Specsavers South Surrey is open Monday to Friday from 9:00 AM to 5:30 PM, Saturday from 10:00 AM to 5:30 PM, and Sunday from 11:00 AM to 4:00 PM.
How much does a comprehensive eye exam cost at Specsavers South Surrey?
A comprehensive eye exam costs $99 and includes an OCT scan at no extra charge. For eligible patients 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense.
Can I return or amend my glasses order if I’m not satisfied?
Yes, glasses can be amended or returned within three months of purchase as part of the no worries, no fuss guarantee.
Does Specsavers South Surrey offer glasses adjustments or repairs?
Yes, the store provides in-house adjustments and repairs to ensure your glasses are comfortable and fit well.
What COVID-19 safety measures does Specsavers South Surrey have in place?
Specsavers South Surrey follows all provincial government COVID-19 guidelines to ensure community safety during visits.
Are there any nearby places to visit around Specsavers South Surrey?
Yes, nearby you can find Enhance Club pharmacy, White Rock Skin & Laser Clinic Inc for spa and skin care, and Saucony shoe store, which may be convenient for additional shopping or health services before or after your visit.
How can I use nearby busineses like Coast Capital Savings or BDO Debt Solutions when visiting Specsavers South Surrey?
If you need financial services, Coast Capital Savings credit union and BDO Debt Solutions accounting and tax services are close by, allowing you to combine errands easily during your visit.
What is the address and contact number for Specsavers South Surrey?
Specsavers South Surrey is located at 106-1688 152nd Street, Surrey, BC V4A 4N2, Canada. You can reach them by phone at +1 236-259-0055.