Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Guildford Town Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Surrey, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.7
1,130 reviews
5 stars
983
4 stars
55
3 stars12
2 stars13
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and accommodating throughout their visits.
Professional Care
Many reviews highlighted the thoroughness and professionalism of the optometrists, particularly in explaining eye health and conducting exams.
Product Selection
The store offers a wide variety of glasses and frames, with many customers appreciating the affordable options and current deals.
Overall Experience
Overall, customers reported positive experiences, feeling valued and well taken care of during their visits.
Areas for Improvement
Some feedback indicated confusion regarding pricing and dissatisfaction with the quality of glasses cases provided.
- YSYang Salcedo3 days ago5.0I had a great experience today thanks to the staff member named Fresh who helped me book my eye exam. He’s friendly, patient, professional, and made the whole process really easy. Excellent customer service!
- CLChris Lee4 days ago1.0Do not buy glasses from here. The frames look great but the lenses are horrible quality. They don’t last over around 1 year. Had to go in for a replacement for my first pair as they had the same issue and my second pair are now the same. The lense coating/outer layer deteriorates very quickly with regular wear (no significant drops or accidents). Worn glasses majority of my life and never had this issue except for specsavers lenses. Do not recommend, take your money elsewhere.
- HKHoney KaurNov 15, 20255.0Specsavers offers a comprehensive eye care service with a wide range of frames to suit different styles and budgets. The staff are generally knowledgeable and helpful, guiding you through the process of selecting the right lenses and frames.
- LRLesly RiascosNov 10, 20255.0The people here were so friendly and I had a great time. The employee, Alma, was very kind and showed me lots of pretty glasses. The place was really lovely. I ended up buying my glasses and they were really good! And the doctor, Mr. Jasmeen, was very kind and helped me find the right prescription.
- RKRamandeep KaurNov 3, 20255.0I visited specsavers in guildford mall location and definitely recommend you if you need to get done your eye exam or any consultation about your eye health. Dr. Feng had done my eye exam with all details and made me understand of my eye health. Rashpal and Alma both helped to get my prescriptional glasses and they help me to find something better and in price. Also they let me know about the current deal going on there. I was happy overall experience with them. Thank you!!! Now your turn to save more money and get done your eye exam.
Frequently Asked Questions About Specsavers Guildford Town Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Guildford Town Centre?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. If you are 65 or older, eligible patients can get the exam covered by the provincial health care plan with no out-of-pocket expense.
How can I book an eye exam at Specsavers Guildford Town Centre?
You can book an eye exam online via our website by selecting the store and clicking 'book appointment'. Alternatively, you can call us or visit the store directly to schedule your appointment.
Can I return or amend my glasses order after purchase?
Yes, you can return or amend your glasses within three months of purchase. If you placed your order in-store, just visit us and we'll help with your amendment or return as part of our no worries, no fuss guarantee.
Are there services for glasses adjustment or repair at the store?
Yes, if your glasses are uncomfortable or need repair, visit us and we'll try to adjust or repair them in-store for you.
What COVID-19 safety protocols does Specsavers Guildford Town Centre follow?
We have a COVID-safe plan in place following all provincial government guidelines to keep the community safe. Please follow the latest government advice when visiting.
What are the opening hours for Specsavers Guildford Town Centre?
We are open Monday to Saturday from 10:00 to 21:00 and Sunday from 11:00 to 19:00, serving you throughout the week.
Which brands of glasses and eyewear can I find at Specsavers Guildford Town Centre?
We offer a great range of brands including Converse, Hackett, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, DKNY, Vivienne Westwood, and many more.
What nearby places can I visit along with Specsavers at Guildford Town Centre?
Nearby you can visit popular spots such as COBS Bread for bakery treats, Starbucks Canada for coffee, and UNIQLO Guildford Town Centre for fashion shopping — all within walking distance of Specsavers.
How can nearby transit and shops assist me when visiting Specsavers Guildford Town Centre?
Guildford Town Centre is a shopping hub with stores like Urban Behavior and Fairweather nearby. You can also exchange currency at TCX Currency Exchange or ICE International Currency Exchange, making it convenient for your visit.
Can I combine a visit to Specsavers Guildford Town Centre with other health-related services nearby?
Yes, near Specsavers you’ll find health services such as Guildford Town Centre Orthodontist and Guildford Family Dental, making it easy to manage multiple health appointments in the same area.