LensCrafters

4.7
478 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6060 Minoru Blvd., Richmond, BC
V6Y 2V7, Canada

Hours

Reviews

4.7
478 reviews
5 stars
433
4 stars
11
3 stars
2
2 stars
1
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the exceptional and friendly service provided by staff members, particularly highlighting individuals like Cliff, Saadia, and Jas for their professionalism and helpfulness.

Product Quality

Many reviews noted the high quality of eyewear and the variety of frames available, with customers expressing satisfaction with their purchases.

Repair Services

Customers appreciated the quick and efficient repair services offered, often free of charge, which contributed to positive experiences.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to customer service, particularly involving a specific staff member, indicating inconsistency in service quality.
  • SP
    Shawn Parks
    6 days ago
    5.0
    Lot of variety and knowledgeable staff!
  • AS
    Airan Sahagun
    Jan 4, 2026
    5.0
    Despite that I had to wait for a staff to help me, it was a great experience that Saadia was able to get my ray-ban meta glasses for the best price based on what I need. Other employees were very nice as well.
  • VK
    Veranika Karpava
    Dec 31, 2025
    5.0
    Excellent service in Richmond, BC. I needed a long time to choose frames for a round face, and Aimee supported me through the entire visit with patience and clear advice. Her guidance felt honest and caring. Strong recommendation for this location and for Aimee.
  • WP
    Wesley Phillips
    Dec 30, 2025
    5.0
    Yes, I had an excellent experience there the young Chinese lady was excellent. And Cliff was the icing on the cake.
  • SE
    Shawn Erickson
    Dec 24, 2025
    5.0
    Fast friendly service! Found several good options for frames.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.