LensCrafters

4.7
465 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6060 Minoru Blvd., Richmond, BC
V6Y 2V7, Canada

Hours

Reviews

4.7
465 reviews
5 stars
421
4 stars
11
3 stars
2
2 stars
1
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Cliff, Jas, and Saadia.

Product Knowledge

Staff demonstrated strong knowledge about eyewear options, helping customers choose frames and lenses that suited their needs.

Repair Services

The store received positive feedback for efficiently handling repairs and adjustments, often at no charge, which enhanced customer satisfaction.

Store Environment

The store was noted for being clean, well-organized, and welcoming, contributing to a pleasant shopping experience.

Promotions and Pricing

Customers appreciated the competitive pricing and promotions, such as discounts on lenses and frames, which added value to their purchases.
  • XS
    Xiao Shao
    Nov 14, 2025
    5.0
    The repair is very fast and convenient. Cliff is very friendly and professional.
  • FV
    fabey varghese
    Nov 9, 2025
    5.0
    Cliff helped me fix my son's glasses, which were very fragile and could break at any time with a small touch. But his workmanship made it successful. Thank you, Cliff.
  • MM
    Mᴗm's
    Nov 3, 2025
    5.0
    Amazing customer service. I asked a specific setting on my glasses and the person who helped did the extra mile to make sure that I received the glasses that I asked for. Thank you !
  • RW
    Robert Wait
    Oct 20, 2025
    5.0
    Cliff gave us awesome service! Life long customer!!
  • RY
    Rui Yin
    Oct 12, 2025
    5.0
    Dr. Khangura was very professional and explained everything clearly. Timberly was also very friendly and patient when helping me choose my glasses. Great experience overall!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.