LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees like Saadia, Cliff, and Jas.
Product Quality
Customers appreciated the variety of eyewear options available, although some noted high prices compared to other retailers.
Repair Services
The store received positive feedback for its efficient and free repair services, with multiple customers highlighting quick fixes for their glasses.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding customer service, particularly with one employee's behavior.
SS
Summer
Feb 14, 2026
1.0
Two staffs were not doing anything, but they just don’t help you!
KN
Kaniel Nguyen
Feb 5, 2026
5.0
Cliffe was really nice!
RR
Ryan
Feb 3, 2026
3.0
Nice service and selection but very high prices for glasses you could probably find similar styles at in other places. They do lenses for high astigmatism too.
AD
Arrjun Dhillon
Jan 28, 2026
5.0
⭐⭐⭐⭐⭐
Amandeep was outstanding from start to finish. Extremely knowledgeable, patient, and professional. She took the time to explain everything clearly, helped me choose the right frames, and made sure my prescription was perfect. No pressure at all—just honest advice and great service. Easily the best optician experience I’ve had. Highly recommend Amandeep to anyone looking for top-quality care.
GJ
Gi Joe
Jan 20, 2026
5.0
Peiyu, the sales associate and cashier was lovely to deal with. She was friendly, helpful and kind!
Top notch service from the moment I walked in the store. Very educated team. Dedicated to helping those get the frames and lenses they need.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Richmond Centre offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
You can find designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Armani Exchange, Michael Kors, and more at LensCrafters.
Can I use my vision insurance at LensCrafters?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the store hours for LensCrafters in Richmond Centre?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters offer contact lens fittings?
Yes, LensCrafters provides contact lens exams and fittings with precise measurements to find the right lenses for you, subject to an additional fee.
Is the LensCrafters location wheelchair accessible?
Yes, this LensCrafters location has a wheelchair accessible entrance.
Where is LensCrafters located in Richmond?
LensCrafters is located at 6060 Minoru Blvd., Richmond, BC in the Richmond Centre mall.
What nearby medical services can customers access around LensCrafters?
Nearby medical services include Dr. Lloyd Ho & Associates, Dental Clinic, and Minoru Chiropractic, making it convenient for customers attending LensCrafters to also address other health needs.
What shopping options are available near LensCrafters in Richmond Centre?
Customers can visit nearby stores like Hudson's Bay, After Five Fashion, LE CHÂTEAU, Naturalizer, and BOSS Shop for clothes, shoes, and beauty supplies along with their visit to LensCrafters.
How can nearby transit or services help customers visiting LensCrafters?
Services like the RBC Royal Bank ATM, Virgin Plus mobile phone store, and the United States Postal Service nearby provide added convenience for customers before or after shopping at LensCrafters.
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