Brand Certified
Specsavers Terra Nova
4.9(319 reviews)
Certified by Specsavers Terra Nova • Mar 01, 2026
Business Details
3675 Westminster Hwy Unit 110, Richmond, BC
V7C 5W5, Canada
Certified by Specsavers Terra Nova • Mar 01, 2026
(236) 266-1078
Certified by Specsavers Terra Nova • Mar 01, 2026
https://www.specsavers.ca/stores/terranova?utm_source=yext&utm_medium=places&utm_content=terranova&utm_campaign=yextplaces
Certified by Specsavers Terra Nova • Mar 01, 2026
About
Certified by Specsavers Terra Nova • Mar 01, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Terra Nova, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond, BC store or visit us in store to see the range.
Location
Certified by Specsavers Terra Nova • Mar 01, 2026
Hours
Certified by Specsavers Terra Nova • Mar 01, 2026
Reviews
4.9
319 reviews
5 stars
307
4 stars
9
3 stars1
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, attentive, and professional, highlighting their helpfulness throughout the entire process.
Quality of Care
Many reviews noted the thoroughness and professionalism of the eye exams, with specific mentions of the optometrist's detailed explanations and patient demeanor.
Cleanliness and Environment
The store was described as clean and tidy, contributing to a pleasant shopping experience.
Pricing and Value
Customers appreciated the fair pricing and good deals on glasses, often mentioning the value for money.
Follow-Up Service
Several reviews highlighted the excellent after-sale service, including follow-ups regarding insurance claims and customer satisfaction.
- MFMar F1erceAlphaFeb 20, 20265.0This place is amazing! My first time here and Dr.Matharu was thorough with the eye exam and contact lens consult… Janice was amazing in helping me select my frames and they were ready so quickly! I have already started recommending them to my friends! So happy to be their client!!!
- CCCarol CameronFeb 18, 20265.0From my initial visit to Terra Nova branch.... my experience was "5-Star"! Team members Sharon and James provided their knowledge and professionalism to me with sincere friendliness, and courtesy. I felt that they truly cared that I was comfortable with the lenses, options, and frames which they had advised, and I had chosen. Terra Nova is not my neighbourhood, but I have no doubt that I will go the distance in future for their service. Many thanks!
- SNswetha renya natarajanFeb 14, 20265.0I had a great experience at Specsavers Terra Nova location. Dr. Dharshan and the entire team were very professional and welcoming. The eye test was smooth and comfortable. Special mention to Daya and James who were especially exceptional , their customer service really stood out. They patiently answered all our questions, explained the options clearly, and made sure we were comfortable throughout the process. The offers available right now are also fantastic, making it great value for money. Highly recommend this location if you’re looking for quality eye care and friendly service!
- DGDaljie GrewalFeb 13, 20265.0We had such a wonderful experience at the Terra Nova location, the staff are absolutely amazing - super professional, incredibly helpful from start to finish. I was impressed with how Dr. Darshan Matharu checked my baby’s eyes with calmness, patience and made the whole experience stress free for both of us. Highly recommend this location if you’re looking for knowledgeable staff and exceptional service!!
- TSToy StarFeb 9, 20265.0Specsavers in Richmond Terranova location. I would recommend checking out this particular location. The staff are professional, friendly, and very helpful as well as as the owner Sharon, who is in store most days. My mom, myself, and my daughter have all had our prescriptions filled into eye glass frames and have been quite happy with the quality. My daughter is very picky as a teenager and her prescription had changed drastically since we had had a new pair of glasses. The store was accommodating with changing the prescription strength as well as helping us with frames.
Frequently Asked Questions About Specsavers Terra Nova
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the prices for an eye exam at Specsavers Terra Nova?
Comprehensive eye exams cost $99 at participating stores and include a free OCT scan. Those 65 or over may get a comprehensive eye exam covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers Terra Nova?
You can book an eye exam online by selecting the store and clicking ‘book appointment’, call the store, or visit in person to schedule your appointment.
Can I return or exchange my glasses if I'm not satisfied?
Yes, you can return or amend your glasses within three months of purchase under our no worries, no fuss guarantee to ensure you're completely happy.
Does Specsavers Terra Nova offer glasses adjustment or repair services?
Yes, just visit the store if you have discomfort or issues and they will try to adjust or repair your glasses in-store for you.
What COVID-19 safety measures does Specsavers Terra Nova have in place?
The store follows all provincial government advice to keep the community safe and asks visitors to follow the latest government guidelines upon visiting.
What are the opening hours for Specsavers Terra Nova?
The store is open Monday 9:30am-6:30pm, Tuesday to Wednesday 10am-6:30pm, Thursday to Friday 10am-7:30pm, Saturday 9:30am-5:30pm, and Sunday 11am-5pm, with adjusted holiday hours as listed.
Which brands of eyewear does Specsavers Terra Nova carry?
They offer glasses and sunglasses from brands such as Converse, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more.
What products and services are available at Specsavers Terra Nova?
They provide glasses, sunglasses, contact lenses, progressive, bifocal, transition, reaction, and polarising lenses, plus services including eye tests, contact lens services, and eye health services.
What nearby places can help me plan my visit to Specsavers Terra Nova?
Save-On-Foods Pharmacy, Subway restaurants, Terra Nova Barber, and Terra Nova Village shopping center are nearby, making it convenient to shop, eat, or get other services during your visit.
Are there nearby health and wellness services near Specsavers Terra Nova?
Yes, nearby are Esthetics Denture Studio, Evolution Sport Therapy, and Pinsam Reflexology, where customers can access additional health and spa services around their eye care appointments.
Brand Certified Facts from Specsavers Terra Nova
Specsavers Terra Nova partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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