Certified by Specsavers Richmond Centre • Mar 01, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Richmond Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond, BC store or visit us in store to see the range.
Location
Certified by Specsavers Richmond Centre • Mar 01, 2026
Certified by Specsavers Richmond Centre • Mar 01, 2026
Reviews
4.8
312 reviews
5 stars
279
4 stars
20
3 stars2
2 stars0
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Chrystal, Bhawan, and Alexandrea for their exceptional service.
Product Quality
Customers expressed satisfaction with the quality of glasses and the thoroughness of eye exams, noting reasonable prices and a good selection of frames.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding pushy sales tactics and issues with warranty claims, indicating inconsistency in service.
Professionalism
Several reviews highlighted the professionalism of the optometrists and staff, particularly in explaining procedures and addressing customer concerns.
NL
Nancy Lawrence
1 day ago
5.0
Simon was very knowledgeable and helpful. He helped me pick out two fabulous frames! I would continue to shop at your store! Prices are great!
DD
Drishty
1 day ago
1.0
There was this Asian dude who didn’t even greet me and was pretty rude. He was wearing glasses and maybe in his early thirties. When I asked him if you’re having a bad day he just ignored me first and then said a firm no. When I first went there to get my glasses the ladies were really polite and helpful. This dude just ruined my experience.
SC
Simon Chung
Feb 22, 2026
5.0
Chrystal was very clear and articulate. She helped me with professionalism and a friendly attitude.
TT
Tommy
Feb 17, 2026
5.0
Alexandrea, Shelia, and Dr G. Dhanoa and the team at Richmond Centre location provided and went above and beyond their services.
If stars were given out of 10 they all would be given 11 golden stars ⭐️.
We’ve never seen such attention to detail in a long long time. The team you have here is a blessing from heaven and they definitely deserve a raise to keep them on.
Good customer service is so hard to come by these days.
KB
Kim Barron
Feb 16, 2026
5.0
Crystal @ Richmond Spec Savers was exceptional in answering all my questions, and making sure that what I was ordering was going to meet my needs as discussed.
Frequently Asked Questions About Specsavers Richmond Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
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Certified March 01, 2026Yext Knowledge Graph
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