Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Richmond Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.8
282 reviews
5 stars
256
4 stars
16
3 stars2
2 stars0
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.
Eye Exams
Customers appreciate the thoroughness and professionalism of the eye exams, particularly praising the optometrists for their detailed explanations and care.
Product Quality
The quality of glasses and lenses is frequently noted as excellent, with many customers satisfied with their purchases and the variety of frames available.
Repair Services
The business is recognized for its efficient and free repair services, with multiple reviews mentioning quick fixes and adjustments to glasses.
Overall Experience
Many customers report a pleasant and seamless experience, recommending the store for its combination of good service, quality products, and reasonable pricing.
- TVtamara villanueva3 days ago1.0I visited this store to ask for the price of an eye exam, but the staff member assisting me refused to give me the cost. Instead, she kept insisting that I should also buy glasses, even after I explained that I only needed the exam and that I had insurance. Her attitude was pushy and very unprofessional. Based on this experience, I would not recommend this place at all.
- NDNick DosSantosNov 15, 20255.0Alexandrra , the specsavers associate who assisted me did an outstanding job fixing my glasses. She was patient, careful, and very skilled in her work, making sure everything was properly aligned and secure before handing them back. She explained what she was doing, checked the fit, and made sure I was completely satisfied. I truly appreciated her professionalism, attention to detail, and friendly attitude—my glasses feel good as new thanks to her excellent service
- GLG LNov 14, 20254.02025.11.14 There's a promotion currently, but I wonder if there's an ongoing promotion running at any time to keep the sales energy to continue running up the sales. Lowest frames start at CAD 69. Every frame includes a free prescription single lens. The offers will vary depending on their current promotion. Buying a frame starting at CAD 149 currently includes CAD 150 discount off a progressive lens.
- NKnorman kondoNov 13, 20255.0Visited store a month ago and just had a few questions about different offers and suggestions. The staff were very helpful and patient. I really appreciated not feeling pressured into deciding anything right away. All the staff were fantastic.
- LClecroy comullobNov 11, 20255.0Simon was very help in adjusting my glasses when I got bent out of shape excellent customer service will be coming back again
Frequently Asked Questions About Specsavers Richmond Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Richmond Centre?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. If you are 65 or over, you may be eligible for a no-cost exam covered by the provincial health care plan.
How can I book an eye exam at Specsavers Richmond Centre?
You can book an eye exam online via our website by selecting our store and clicking 'book appointment'. Alternatively, you can call us or visit the store in person to book.
What brands of eyewear are available at Specsavers Richmond Centre?
We offer a wide range of designer eyewear brands including Converse, Hackett, Marvel, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, Vivienne Westwood, and many others.
What products does Specsavers Richmond Centre provide?
We offer glasses, sunglasses, spectacles, prescription sunglasses, contact lenses, and various types of lenses including progressive, bifocal, transition, reactions, and polarising lenses.
What services are provided at Specsavers Richmond Centre?
Our services include eye tests, adult eye tests, contact lens services, and overall eye health services.
When is Specsavers Richmond Centre open?
We are open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM, local time in Richmond, BC.
What COVID-19 safety measures are in place at Specsavers Richmond Centre?
We follow all provincial government advice and have a COVID safe plan to protect our community. Visitors are asked to follow government guidelines during their visit.
Can I return or adjust my glasses purchased at Specsavers Richmond Centre?
Yes, you can return or amend your glasses within three months of purchase. We also offer in-store adjustments and repairs to ensure your glasses remain comfortable and fit well.
What nearby dining options are available close to Specsavers Richmond Centre?
Near our store, you can enjoy a variety of dining options such as Real Fruit Bubble Tea for refreshing beverages, Bubble Waffle Cafe for Asian cuisine, and OPA of Greece for Greek fast food.
What nearby retail stores can I visit around Specsavers Richmond Centre?
Besides Specsavers, nearby retail stores include Nike Richmond Center for sportswear, Aldo for shoes, Sephora for beauty products, and Siba Jewellers for jewelry, offering a full shopping experience.
How can nearby places help me when visiting Specsavers Richmond Centre?
Nearby locations like Richmond Centre shopping mall offer convenient access to various shops and eateries, making it ideal for combining your eye care visit with shopping or dining. Public transit accessible at Richmond Centre also makes reaching us easier.