Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Pine Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Prince George, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.8
165 reviews
5 stars
151
4 stars
9
3 stars1
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, particularly highlighting individuals like Neville, Adam, and Lee for their exceptional service.
Product Selection
The business offers a wide variety of frames and lenses, with many customers expressing satisfaction with the selection and quality available.
Pricing
Many reviews noted the competitive pricing and great deals, including promotions like 'two pairs for the price of one', making it an attractive option for customers.
Efficiency
Customers appreciated the quick service and efficient processes, often mentioning short wait times and prompt assistance during their visits.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to unprofessional behavior from staff and appointment cancellations.
- AJAngeline Johnson3 days ago5.0Neville was very helpful with my prescriptions. Thorough with explaining their lense types and pricing. Right down to breaking down the deals before putting in for direct billing. Got 2 pairs of glasses for a great price. Definitely recommend and will be back again
- AKAgnes KokonyaNov 17, 20255.0If you are looking for an optometrist, look no further,specsaver is the place to go.They are very professional.
- AAAndroNov 13, 20255.0Excellent service, no high pressure tactics. Great value, great styles. I have worn glasses for 65 years so I know value and quality. I also have paid $700 for a pair of glasses. Ti get two pairs for $219 , get excellent personal service, and get a two year guarantee is extremely good. Better than chocolate pecan cheesecake.
- HHHichamNov 4, 20255.0The best customer service and the best service. The manager took the time to help me choose the right glasses and lenses that will suit me. Thank you very much
- ADAkuku DoreenOct 24, 20255.0The customer service is extremely excellent, worked with Neville and he was able to give me a great insight on all the specs and I was able to make a good choice, great deals available and I can’t wait to refer as many of my friends as I can👍👌👌
Frequently Asked Questions About Specsavers Pine Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Pine Centre?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. For patients 65 or over, the exam is fully covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers Pine Centre?
You can easily book an eye exam online via our website, by calling us at +17786933395, or visiting the store in person to schedule an appointment.
Can I return or amend my glasses order?
Yes, you can return or amend your glasses order within three months of purchase by visiting us in-store. Our no worries, no fuss guarantee ensures you are satisfied with your purchase.
Does Specsavers Pine Centre offer glasses adjustments and repairs?
Yes, if you experience any discomfort or issues with your glasses, you can visit us in-store for adjustments or repairs.
What COVID-19 safety measures are in place at Specsavers Pine Centre?
We follow all provincial government advice and have a COVID safe plan in place. Please adhere to the latest government guidelines when visiting our store.
What are the opening hours of Specsavers Pine Centre?
We are open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 20:00, and Sunday from 11:00 to 17:00. Holiday hours can vary, so please check our website for details.
Which brands of eyewear are available at Specsavers Pine Centre?
We offer a wide range of brands including Converse, Timberland, Tommy Hilfiger, Marvel, adidas, Levi's, DKNY, Marc Jacobs and many more.
What services does Specsavers Pine Centre provide?
We offer eye tests, adult eye tests, contact lens services, and comprehensive eye health services.
What nearby stores and services can I visit in Pine Centre Mall alongside Specsavers?
Nearby you will find SEPHORA for beauty products, Charlotte Tilbury and Benefit Cosmetics Brow Bar for cosmetics and spa services, as well as clothing stores like Garage, Roots, and Bolli Imports Pine Centre Store. You can also visit Purdys Chocolatier for sweets or enjoy dining at Edo Japan fast food restaurant.
Are there nearby financial and telecommunications services near Specsavers in Pine Centre?
Yes, you can find CIBC for banking services and telecommunications providers such as Fido and Virgin Mobile Canada nearby, which can be convenient for your other errands during your visit.
What salons and beauty services are close to Specsavers Pine Centre?
You can visit Tommy Gun's Original Barbershop, Chatters Salon Prince George Pine Centre, and Cali Nails for hair and nail services near Specsavers.