Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.9
214 reviews
5 stars
206
4 stars3
3 stars1
2 stars1
1 star3
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians, particularly Ali and Mohamad, for their professionalism, punctuality, and courteous demeanor.
Customer Service
Many reviews highlighted the excellent customer service provided, with technicians taking the time to explain equipment and ensure customer comfort.
Efficiency
The delivery and setup process was frequently described as quick and efficient, with technicians completing tasks in a timely manner.
Friendliness
Technicians were noted for their friendly and kind attitudes, contributing to a positive customer experience.
- RKRajan KaurJan 5, 20265.0Mohamad is professional, and assembled everything perfectly at our home. Great service—smooth, quick, and very helpful!
- EDErfan DMDec 31, 20255.0Great experience overall. Mohammad was very friendly and made the whole delivery smooth and stress-free. Professional, polite, and clearly knows what he’s doing.
- SWSophia WhiteDec 24, 20255.0Thanks Ali. He was very professional, patient, and knowledgeable. He explained everything clearly and made sure the equipment was adjusted properly and safely. Ali took his time and made sure I was comfortable before leaving. I really appreciate his hard work and excellent service. Highly recommend him.
- LSLuna Foster ShamoonDec 24, 20255.0Mohamad from National Seating & Mobility was very helpful and professional. He took the time to explain everything clearly, answered all my questions, and made the process smooth and stress-free. Great customer service — highly recommend!
- SHSelina HosseiniDec 23, 20255.0Ali installed the medical equipment very professionally, quickly, and with great attention to detail. He patiently and kindly explained everything clearly and thoroughly. I am very satisfied with his excellent service.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What products does National Seating & Mobility offer?
National Seating & Mobility offers products including stair lifts, wheelchair ramps, door openers, in-home lifts, vehicle lifts, platform lifts, bathroom modifications, lift chairs, and elevators.
What are the store hours for National Seating & Mobility in Port Coquitlam?
The store is open Monday to Friday from 8:30 AM to 5:00 PM, and is closed on Saturdays, Sundays, and major holidays such as November 11, December 25 and 26, and January 1.
Where is National Seating & Mobility located in Port Coquitlam?
It is located at 1533 Broadway Street, Unit 114, Port Coquitlam, BC, V3C 6P3, Canada.
How can I contact National Seating & Mobility by phone or email?
You can call them at +1 604-944-9644 or toll-free at +1 833-676-6683. Email inquiries can be sent to tri-cities@nsm-seating.com.
Does National Seating & Mobility offer any clinical support services?
Yes, they provide flexible, highly professional clinical support to physicians and therapists, including free home evaluations, preventative maintenance plans, and customized service and rentals.
Are the facilities at National Seating & Mobility accessible for wheelchair users?
Yes, the location has wheelchair accessible restrooms, seating, and an elevator to ensure accessible facilities for all clients.
What safety measures does National Seating & Mobility emphasize for customers?
Their featured message highlights that "Your Safety Comes First, No Matter What," emphasizing their commitment to safety, with more info available on their website.
Can I visit National Seating & Mobility in person to shop?
Yes, they have in-store shopping available, and accept debit card payments for your convenience.
What nearby fitness services can customers access near National Seating & Mobility?
Emmybikini Consulting, a fitness trainer and professional services provider, is nearby, offering an opportunity for customers interested in fitness to combine visits or seek fitness guidance near the store.
Are there any pet stores close to National Seating & Mobility?
Yes, 3P Naturals and Red Dog Blue Kat, both pet stores offering shopping and pet services, are located nearby, making it convenient for customers with pets to visit multiple destinations in the area.
What nearby services related to automotive repair and alignments are available near National Seating & Mobility?
Pro-Align Alignments Tires and Heavy Suspensions, specializing in professional automotive repair, is close by, which is helpful for customers needing vehicle services in the area.