Home Instead

Reviews

• IP

  IJ P

  Oct 30, 2025
  5.0
  We would give Home Instead- POCO 10 Stars if we could! They have been caring, compassionate and professional throughout our journey with our parents. First with our dad & mom at home, through to dad’s hospital stay, his passing and then mum’s hospital stay, home stay and even willing to assist now that she has been moved to a Long-term care home. Katie & Mandi have been fantastic on the management/booking front and we can’t say enough about the staff Gloria, Kerry and more recently Ana - they are all flexible & caring. Truly in the right profession-our heartfelt thanks to each of you. We felt our parents were loved by Home Instead when we couldn’t be there.
• BD

  brigitte dunbar

  Oct 16, 2025
  4.0
  I've been really happy to have someone else to help with my 101 year old friend. She had been very independent until the last few months, and I did not know what to do with her new hearing, paranoia, dementia and related issues. Home Instead answered my call professionally, and got in touch about what my friend needed and started helping within days. They have been responsible, prompt and caring and did what they said they would do. My life has become so much easier just knowing that if I want a couple of days away, I have someone to help. Fraser Health has been helping, but their scheduling and red tape have been so frustrating. Their inability to add additional duties in a timely manner and without several phone calls and leaving messages and waiting, waiting, waiting. Home Instead has been reliable and efficient and I suggest anyone needing this type of help with a loved one or friend, should give them a call to keep their own sanity.
• KK

  Kimberly

  Oct 3, 2025
  5.0
  We are so grateful for the wonderful care my mom is receiving from Home Instead. After interviewing different companies and people, what impressed us most was the time and patience Mandi has taken to really get to know our Mom, as a person, not just a client. The communication with Mandi and Katie is fantastic. They check in regularly with us and inform us of any concerns or updates. My Mom was matched with the perfect caregivers who learned her routines, her preferences, and even the little things that bring her comfort and joy. The caregivers are consistent, kind, and reliable, which gives our family tremendous peace of mind. Watching my mom accept the help and build a relationship with her caregivers has been heartwarming, and it reassures us that she is in the right hands. We wholeheartedly recommend Home Instead to anyone seeking compassionate, personalized home care for a loved one.
• LM

  Louise Montgomery

  Aug 25, 2024
  5.0
  We could not have asked for better care for my father. Even when he was in the hospital the staff would keep me informed of what was happening. Do not hesitate to hire them. They were a god sent.

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