Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
375 reviews
5 stars
336
4 stars
6
3 stars4
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Wendy, Khalil, and Leon for their exceptional service.
Product Quality
Several reviews highlighted the good selection and quality of glasses and lenses, although there were some complaints about receiving damaged products.
Store Experience
The store environment was generally described as clean and organized, with a welcoming atmosphere, although there were instances of poor customer interaction reported.
Insurance Handling
Customers appreciated assistance with insurance processing, but there were complaints about unclear communication regarding warranty coverage.
Timeliness
Many reviews noted quick service and the ability to get glasses promptly, which was especially appreciated by customers in urgent need.
- AMazita madadiOct 20, 20255.0Excellent care and service
- AVAli VaseghiOct 12, 20255.0Great service. Very organized and professional.
- OPOje PreradovicOct 4, 20255.0Great store with great deals!
- SGSharmistha GhoshSep 25, 20255.0Very good store. Good collection of frames. Leon was very nice and patient with me. Helped me select a nice frame and processed my insurance too. Thank you Leon and LensCrafters
- VVVICASep 18, 20251.0I cannot recommend this branch! Thier customer care has tanked and makes you feel unpleasant. Today I was waiting in a empty reception for a while but hearing staff chatting in an office in the back of the shop. I politely and softly said "Excuse me" to make sure staff was aware clients were waiting in the reception. A lady steps out of an officer in the back and arrogantly and with anger in direct eye contact said "just wait!!" and stepped back into the office to continue the chatting. Made me feel very bad and very uncomfortable, and this place now feels like staff thinking "how does clients dare to come into this shop!!" Likely the last time I use this branch!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in North Vancouver offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
Brands available include Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Can I schedule an eye exam appointment online for the North Vancouver LensCrafters?
Yes, you can schedule your eye exam online via the LensCrafters website using the provided scheduling link.
Does LensCrafters in North Vancouver accept insurance?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the store hours for LensCrafters in North Vancouver?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup for your orders.
What payment options does LensCrafters accept at their North Vancouver location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the LensCrafters location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What nearby places can I visit around LensCrafters in Capilano Village?
Nearby places include Vision Optometry Clinic, Cora Breakfast and Lunch for dining, and Choices Markets for grocery shopping.
How can nearby establishments like Vision Optometry Clinic and Cora Breakfast and Lunch enhance my visit to LensCrafters?
You can conveniently combine your eye care needs at Vision Optometry Clinic with your visit to LensCrafters, while Cora Breakfast and Lunch offers a nearby spot to enjoy a meal before or after your appointment.
Are there any nearby real estate services close to LensCrafters in North Vancouver?
Yes, multiple real estate agents and services such as Tarrant Team, Pierre Van Greater Vancouver Real Estate Information, and Sutton Group West Coast Realty are nearby if you have housing or relocation needs.