Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
381 reviews
5 stars
341
4 stars
6
3 stars4
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.
Product Quality
There were mixed reviews regarding product quality, with some customers expressing dissatisfaction over receiving damaged items, while others appreciated the selection and quality of frames.
Pricing Concerns
Several reviews mentioned that the prices were higher than expected, with some customers feeling misled about pricing compared to competitors.
Staff Professionalism
While many staff members received high praise for their professionalism, there were instances of negative experiences with certain employees, leading to feelings of pressure and unwelcomeness.
- LFLiz FordDec 13, 20251.0Went for my yearly exam, they said their price was on the cheaper side compared to other clinics, this was not true, they are over priced. The other lens crafter in park royal have staff who are kinder, and always available to help. I have gone to this location for years and my experience was very disappointing today. The price at the park royal lens crafter is not only cheaper but they will wave your contact fit testing as well.
- SKSteven KrukDec 11, 20255.0Amazing staff and service!!
- SMSusan A McKenzieDec 9, 20255.0Our experience at the North Vancouver LensCrafters this morningwas really great. Selection was good. Atmosphere was good. But MOST important was the staff member who worked with us. He was terrific. He gave us space, was right there when needed, without pressure - and took us through the experience deftly, with no rush and a great sense of humour. We left wishing we could do it again - and we most definately will next time we need glasses! Thank you staff member and thank you LensCrafters - highly recommend!
- MMMitra MotamediDec 6, 20255.0I’ve been wearing glasses for many years, and Wandy is the best I’ve ever worked with. She is very knowledgeable, experienced with all the details of glasses, and truly caring. I don’t think I could find someone as helpful as her anywhere else.
- AMazita madadiOct 20, 20255.0Excellent care and service
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in North Vancouver offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
Brands available include Oakley, Ray-Ban, Prada, Burberry, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Can I schedule an eye exam appointment online for the North Vancouver LensCrafters?
Yes, you can schedule your eye exam online via the LensCrafters website using the provided scheduling link.
Does LensCrafters in North Vancouver accept insurance?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the store hours for LensCrafters in North Vancouver?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup for eyewear purchases?
Yes, LensCrafters provides in-store pickup for your orders.
What payment options does LensCrafters accept at their North Vancouver location?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the LensCrafters location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for customers.
What nearby places can I visit around LensCrafters in Capilano Village?
Nearby places include Vision Optometry Clinic, Cora Breakfast and Lunch for dining, and Choices Markets for grocery shopping.
How can nearby establishments like Vision Optometry Clinic and Cora Breakfast and Lunch enhance my visit to LensCrafters?
You can conveniently combine your eye care needs at Vision Optometry Clinic with your visit to LensCrafters, while Cora Breakfast and Lunch offers a nearby spot to enjoy a meal before or after your appointment.
Are there any nearby real estate services close to LensCrafters in North Vancouver?
Yes, multiple real estate agents and services such as Tarrant Team, Pierre Van Greater Vancouver Real Estate Information, and Sutton Group West Coast Realty are nearby if you have housing or relocation needs.