Club Pilates

Reviews

• LB

  Lucia Baranova

  Jan 5, 2026
  5.0
  I cannot say enough good things about this Pilates studio. From the moment you walk in, the space feels welcoming, clean, and thoughtfully designed. The instructors are incredibly knowledgeable, attentive, and genuinely invested in proper form and long-term progress—not just getting through a workout. Each class is well-structured, challenging yet accessible, and tailored to different levels. I always leave feeling stronger, more aligned, and energized. The instructors take the time to offer individual corrections, which makes a huge difference in results and injury prevention. I also got injured at work and pausing my membership was a breeze, thank you again for that! Now I'm back, stronger than ever!
• EP

  Erica Phillips

  Jan 4, 2026
  5.0
  Loving my experience so far at Club Pilates North Vancouver. The classes feel fun and effortless in the moment but you feel how great the workout was after the fact. The studio is new, clean and comfortable and all the staff are lovely. For new members they did a free class to see if you like the style (Thursday and Saturday ) and there is a ~$150 sign up fee to join the studio before you pay for your class tier (4/month 8/month or full pass) which I didn’t know about when signing up but understand the investment.
• JP

  Jodie Philippe

  Jan 4, 2026
  5.0
  A brand new beautiful studio with all the latest equipment and super professional knowledgeable friendly and helpful staff. The memberships are simple and well priced and there are so many classes available to fit my routines. The booking app is great too.10/10
• LH

  Lisa Hunter

  Dec 31, 2025
  1.0
  I was initially very excited to join as I’d heard good things from friends in Ontario. Some of the instructors are good but some don’t speak English very well and it’s hard to understand them. The cancellations process is a major pain and the person who manages this is very high maintenance. I’m going back to oxygen yoga.
• MK

  M K

  Dec 12, 2025
  1.0
  I signed up for their 3-month pre-opening membership, believing it would end after that period unless I chose to continue. When I tried to cancel, I discovered - only at that point - that they enforce a $100 cancellation fee unless you cancel MORE than 30 days before a billing date. The problem? Their policy email is vague, doesn’t clearly state the $100 fee, and left me without the information I needed to avoid this situation. When I raised my concerns, I received a response focused on system logs, timestamps, and screenshots rather than any human understanding or care. None of my points about their unclear policy email or my actual customer experience were acknowledged. After the way the issue was handled, I felt so drained (the opposite of what you should feel about Pilates) that I eventually told them to just charge the $100 so I could be done with it. They did so without even replying to my last message. What started as a studio that seemed warm and welcoming became the complete opposite the moment I tried to leave. The lack of transparency and the dismissive, robotic handling of the situation left a very bad impression. I will not be returning. If you’re considering signing up, read every detail extremely carefully, because their communication practices do not protect the customer - only their fee structure.

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