Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Lonsdale, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in North Vancouver, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.9
328 reviews
5 stars
311
4 stars
7
3 stars0
2 stars
5
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their exceptional service and willingness to assist.
Product Quality
Many reviews noted satisfaction with the quality and selection of eyewear, including glasses and contact lenses, often mentioning good value for money.
Professionalism
The staff, including optometrists, were frequently described as professional, thorough, and attentive to customer needs, enhancing the overall experience.
Positive Experiences
Numerous customers shared positive experiences, often recommending the store for its welcoming atmosphere and effective service.
- KZkourosh zarrabiJan 5, 20265.0I would like to sincerely thank the two young Iranian staff members who patiently and thoroughly explained everything to me. The main reason I chose to purchase from this store was because of these two individuals. Many thanks to the management for hiring these two Iranian employees.
- SLSadaf LohrasbDec 30, 20255.0Super friendly and welcoming team. Highly recommended!
- LDLaura DickesonDec 19, 20255.0I can't recommend this opticians highly enough! From the moment I walked in, the service was exceptional, but I have to give a special shout-out to Hassena, who was absolutely brilliant in helping me choose and fit my new glasses. She was patient, knowledgeable, and genuinely cared about finding the perfect frames that suited both my face and my prescription needs. Nothing was too much trouble, and her attention to detail made all the difference. Even after collection, Hassena has been fantastic - always on hand and happy to help with any adjustments or questions I've had. It's rare to find such consistently warm and professional service. Thank you, Hassena, and the whole team - you've gained a very happy, loyal -ar!
- LFLadan FazliDec 10, 20255.0Dr. Daryle Burgess was very knowledgeable and patient. The examination was thorough and never felt rushed. He took the time to address each of my concerns one by one. The entire staff was helpful and comforting. I would definitely recommend him.
- PJParis JahanDec 9, 20255.0A lovely, welcoming place with a supportive and knowledgeable team, especially Morteza. He was kind, helpful, and had a great sense of humour, which made choosing glasses easy and fun. محیطی بسیار صمیمی و خوشایند با تیمی حرفهای و آگاه، بهویژه مرتضی. برخوردش بسیار دوستانه و کمککننده بود و با شوخطبعی خوبش، انتخاب عینک را ساده و لذتبخش کرد.
Frequently Asked Questions About Specsavers Lonsdale
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam at Specsavers Lonsdale cost?
A comprehensive eye exam costs $99 and includes an OCT scan at no extra charge. For those aged 65 or over, the exam is covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers Lonsdale?
You can book an eye exam online through their website, by calling, or by visiting the store directly.
Can I return or amend my glasses order at Specsavers Lonsdale?
Yes, you can return or amend your glasses within three months of purchase. For in-store orders, just visit the store to make changes or returns under their no worries, no fuss guarantee.
Does Specsavers Lonsdale offer glasses adjustments or repairs?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store for adjustments or repairs.
What COVID-19 safety measures does Specsavers Lonsdale have in place?
They follow all provincial government guidelines with a COVID safe plan to keep the community safe. Visitors are asked to follow the latest government advice.
What are the opening hours of Specsavers Lonsdale?
Specsavers Lonsdale is open Monday to Friday from 10:00 to 18:30, Saturday from 09:30 to 17:30, and Sunday from 11:00 to 16:00. Holiday hours vary, with closures on certain days such as December 25.
What brands of eyewear can I find at Specsavers Lonsdale?
You can find a variety of brands including Converse, Hackett, Marvel, Timberland, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more.
Which services does Specsavers Lonsdale provide?
They offer eye tests, adult eye tests, contact lens services, and other eye health services.
Are there nearby places to enjoy food or drinks before or after visiting Specsavers Lonsdale?
Yes, nearby you can visit Bella Pizza for pizza, Bubbling Bubble Tea House and Bubble Tea Bluemoon for bubble tea, Puccini's Deli for Italian food, and several sushi restaurants including Haru Sushi and Tawara Sushi.
What nearby facilities or services might be useful when visiting Specsavers Lonsdale?
Nearby useful facilities include Sonora Resort hotel, Lonsdale Veterinary Hospital for pet services, London Drugs pharmacy, and sporting goods stores like Larry's Sports and The Boardroom.