Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
372 reviews
5 stars
324
4 stars
16
3 stars4
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with their needs.
Product Quality
While many customers were satisfied with their glasses and lenses, there were notable complaints about incorrect prescriptions and issues with lens fitting.
Staff Knowledge
Several reviews highlighted the expertise of staff members, particularly Amelia and Anu, in helping customers choose the right frames and lenses.
Store Environment
The store was described as welcoming and friendly, although some customers felt undervalued or ignored during their visits.
Repair Services
Customers appreciated the quick and free repair services offered for glasses, enhancing their overall experience.
- DDDevNov 16, 20255.0We are grateful to the help received from Amelia, After meeting with an accident and our glasses broke. She was hands on to help us.
- HKHarriet KeruboNov 11, 20255.0Amelia really helped me find the perfect glasses for me with all the questions that I had, all in all great customer service from everyone. Thanks
- LPLinda PetersonOct 31, 20255.0The prescription had changed considerably for reading and I needed new glasses . I went from Woodgrove optical where I had an excellent eye exam from Dr. Singh- high recommend ! Obtained a quote on a high end Progressive lens from Amelia at Lens Crafters. After two days of researching various lens options came back to order the glasses. Ryan took my order, he was very professional, personable and efficient. I feel confident the right glasses have been ordered and that I will be extremely satisfied with them. LensCrafters was offering a very good discount on lenses and frames and the discount offered through BCAA turned out to be the best for me. I highly recommend LensCrafters at the Woodgrove Mall.
- NSNathaniel SuretteOct 20, 20255.0Earlier today I had a small whoops at work and broke my glasses. When I entered the store, despite being busy with other customers, I was still greeted and told that they would be right with me. After explaining my plight to them, Amelia happily told me that she could easily fix them! A couple minutes later she popped out from the back with my glasses back to top shape! I was very happy with how helpful they were! If I could give six stars, I would! Thank you again!
- JFJoe FonsecaOct 16, 20255.0Sam was very helpful!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Nanaimo offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Woodgrove Centre?
You can choose from designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and many more at LensCrafters.
Does LensCrafters in Nanaimo accept insurance for eye care services?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the store hours for LensCrafters in Woodgrove Centre?
LensCrafters is open Monday to Wednesday from 9:00 AM to 6:00 PM, Thursday and Friday from 9:00 AM to 8:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule your eye exam online through LensCrafters' reservation website.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, in-store pickup is available for your convenience at LensCrafters.
What payment methods are accepted at LensCrafters in Nanaimo?
LensCrafters accepts American Express, MasterCard, Visa, Discover, cash, and checks as payment options.
Is LensCrafters in Nanaimo wheelchair accessible?
Yes, LensCrafters has a wheelchair-accessible entrance to serve all customers.
What nearby places can I visit before or after my appointment at LensCrafters Woodgrove Centre?
You can visit nearby places such as Kamikaze Sushi for dining, Mind Games Woodgrove Centre toy store for shopping, and explore fashion stores like Urban Planet, Roots, and Bluenotes within Woodgrove Centre.
Are there other eyewear or optometry services near LensCrafters in Woodgrove Centre?
Yes, New Look Eyewear, another optometrist and eyewear store, is located near LensCrafters for additional eyewear and eye care options.
How can nearby mobile phone stores like Freedom Mobile help when visiting LensCrafters?
Nearby stores such as Freedom Mobile and Wirelesswave can assist with mobile device needs, which is convenient if you want to coordinate appointments or communicate while visiting Woodgrove Centre.