Business Details
About
GymFitness CenterFitness ClassesPersonal TrainerYoga StudioCycling StudioHealth Spa
At Fitness World, we’ve made it our mission to help you achieve your goals – no matter what they may be. Through our shared love of fitness and exploring new challenges, we’ve built a community at our Nanaimo, BC location that continues to aim higher, lead with compassion, and deliver truly amazing results. Here, we emphasize finding supportive, consistent routines for our members, and continue to be THE gym that British Columbia residents and visitors count on. We proudly offer memberships that start at only $9.99 and over 16 locations in BC. Explore fitness activities like never before with more than 500+ weekly exercise classes, personal training services, customized nutrition services, recovery stations, and more!
Location
Hours
Reviews
4.4
621 reviews
5 stars
488
4 stars
32
3 stars
20
2 stars
12
1 star
69
What are people saying?
AI-generated from recent customer reviews
Staff Experience
Many customers praised the staff for being friendly, welcoming, and knowledgeable, creating a positive atmosphere.
Cleanliness
While some reviews highlighted cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
Equipment Quality
The gym's equipment was generally noted as well-maintained and of good quality, although some specific equipment issues were mentioned.
Customer Service Issues
Several customers expressed frustration with the cancellation process and perceived lack of support from management regarding billing issues.
Community Vibe
The gym was frequently described as having a supportive community atmosphere, making members feel motivated and included.
- BDBailey DirksonNov 17, 20255.0Great variety of equipment and recovery machines clean and organized, Excellent staff always cheerful and polite. Recommend.
- CZCiara ZunkerNov 11, 20255.0had an excellent experience at the gym. Riley at the front desk was incredibly professional, friendly, and helpful. His positive attitude and attention to detail made my visit outstanding. Employees like Riley make a real difference in the overall experience.
- JJJoaoNov 10, 20255.0I’ve been going to Fitness World for a while now, and I have to say that Franklin is one of the best staff members there! Every time I walk in, he’s super friendly, professional, and always goes out of his way to make sure members feel welcome. You can tell he genuinely enjoys his job and cares about creating a positive environment for everyone.
- ASAlicia SNov 9, 20252.0I really enjoy this gym. However today ( nov.9th) when I visited the gym and I found out my lock got cut, so yes I was understandably upset. I went to talk to the person at the front counter and he explained that apparently there’s no over night locker use, and I received no apologies and all he said was it’s all in your membership agreements, I didn’t feel like I was going to keep arguing so I went did a quick a workout and left. Fast forward after my work out I talked to the person who I spoke to previously, I apologized to him if I was coming off as aggressive and told him my point: When I signed up for the gym, I have asked the sales representative specifically about locker policy. He told me I can bring my own lock and leave my things at the locker over nights, which has been something I’ve been doing since June when I first signed up for my membership. I’m a manger myself and I just think this is not something that should be happening. It’s not their fault for cutting my lock which I understand they’re following the company policy, however, I do think this is a reflection of the management at this location didn’t give staff the training they deserved. Not to mention pretty much 90% of the time when I walk in, the front desk staff were either on their phones, or too busy chatting with each other and ignoring people who walks in, except the person who singed me up for the membership, who actually is nice and friendly. So from manger to manger, I do wish the management in this location can provide more training to your staff.
- SAShad AzizOct 18, 20251.0Their free 3 day trail is a scam they tell you to come in to activate it and when you’re there they’ll tell you that it’s not valid and you have to pay $20 for it
Frequently Asked Questions About Fitness World
What are the operating hours of Fitness World in Nanaimo?
Fitness World in Nanaimo is open Monday to Friday from 5:00 AM to 10:00 PM, and on Saturday and Sunday from 7:00 AM to 8:00 PM.
Where is Fitness World located in Nanaimo?
Fitness World is located at 86-3200 N. Island Highway, Nanaimo, BC, V9T 1W1, Canada.
What types of memberships and services does Fitness World offer?
Fitness World offers memberships starting at $9.99, personal training services, customized nutrition services, and over 500 weekly exercise classes including yoga and cycling studios.
Does Fitness World provide any guest passes for new visitors?
Yes, Fitness World offers a 3-day pass for visitors to try out the gym in Nanaimo, BC.
What categories of fitness activities can I find at Fitness World Nanaimo?
You can find gym facilities, fitness classes, personal training, yoga studio, cycling studio, and health spa services at Fitness World Nanaimo.
How can I contact Fitness World in Nanaimo for more information?
You can contact Fitness World Nanaimo by phone at +1 250-585-4180 or visit their website at https://www.fitnessworld.ca/locations/nanaimo/.
Are there any nearby shopping centers close to Fitness World Nanaimo?
Yes, Fitness World Nanaimo is near Country Club Mall and Country Club Centre, which offer plenty of shopping and entertainment options including a cinema.
Which dining options are available near Fitness World Nanaimo?
Nearby dining options include Curry Point (Indian and Middle Eastern cuisine), Teriyaki Experience (Japanese fast food), and Joe Burger restaurant.
Where can I find health and wellness stores close to Fitness World Nanaimo?
You can visit Nanaimo's Health Shop for health food and supplements, Shoppers Drug Mart for pharmacy needs, and Breze Salon and Day Spa for beauty and spa services near Fitness World.
What local amenities might help me plan a visit to Fitness World in Nanaimo?
Besides fitness-related spots, you can explore nearby Coles bookstore, Nanaimo Wellington library, and explore shopping at Purple Cactus Lingerie or The Wild Side Pet Boutique around Fitness World Nanaimo.