Specsavers Willowbrook Shopping Centre

4.7
751 reviews
Specsavers Optometry Langley - Willowbrook

About

OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Willowbrook Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Langley, BC store or visit us in store to see the range.

Location

Specsavers Willowbrook Shopping Centre
317-19705 Fraser Hwy, Langley, BC
V3A 7B9, Canada

Hours

Reviews

4.7
751 reviews
5 stars
661
4 stars
46
3 stars
9
2 stars
12
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual employees like Chelsie, Seerat, and Ashlee for their exceptional service.

Professionalism

The optometrists and staff were noted for their professionalism and thoroughness during eye exams and consultations, contributing to a positive overall experience.

Value for Money

Many reviews highlighted the good prices and value offered, especially during promotions, making it an attractive option for eyewear needs.

Problem Resolution

The business received positive feedback for their willingness to assist with adjustments and repairs, often at no charge, which enhanced customer satisfaction.
  • EM
    Ellen Mackarell
    Jan 4, 2026
    5.0
    I would highly recommend this Specsaver outlet. The staff was kind and helpful with picking frames etc at the best price. The billing was done to get me the best prices for my glasses. If you need optical care try them out first.
  • PS
    Paiman Shei
    Dec 31, 2025
    5.0
    Dealing with Ashlee was such a phenomenal experience! She was quick and responsive despite year end chaos. Thank you for pairing me with new glasses, excited to see them soon!
  • RB
    romer bote
    Dec 26, 2025
    5.0
    My family's goto place for l eyeglasses needs now. The staffs in Specsavers Willowbrook team are friendly, professional, and very knowledgeable. They always have the customer's need at heart. Happy to recommend them. They also fix my daughter's glasses when needed adjustments or to replace frame screws for free. Needless to mention, they are happy to do it regardless. :)
  • KS
    Kim Stepney
    Dec 24, 2025
    5.0
    I damaged the screw holding my glasses together, and couldn't fix it at home, on the morning of Christmas eve. (I had bought the glasses at SpecSaver earlier in the year). Specsavers fixed my glasses by replacing the screws, for no charge, in 15 minutes while I went shopping. Excellent customer service!
  • AT
    Aileen and Travis
    Dec 23, 2025
    5.0
    I took my mom to Specsavers at Langley-Willowbrook Mall to get new glasses, and the sales representative, Chelsie, gave us outstanding service. She was incredibly patient, attentive to my mom's concerns, and answered all of her questions with great knowledge. As a result, my mom will certainly return to this location for all of her future vision and eyeglass needs.

Frequently Asked Questions About Specsavers Willowbrook Shopping Centre

How much is an eye exam?

Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).

How do I book an eye exam?

You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.