Home Instead

Reviews

• BS

  B Smith

  Mar 26, 2026
  5.0
  I contacted Home Instead for help with my mother after she left hospital. Darryl was there in a few hours and had lots of help organized for the next day. The service really helped her and the fast set up was much appreciated.
• SS

  Shannon Senga

  Mar 22, 2026
  5.0
  We are so happy we chose Home Instead for my 93 year old dad who fell. Darryl and his team were so kind and accommodating for what we needed to get my dad back on his feet. I would highly recommend Home Instead for a piece of mind.
• JP

  Jill Palitsky

  Mar 10, 2026
  5.0
  We have had an exceptional experience with Home Instead while caring for my 93-year-old mother. Their caregivers have been truly wonderful — not only helping with daily hygiene and household tasks, but also providing the emotional support and companionship that make such a meaningful difference in her quality of life. They ensure my mom takes her medications regularly and safely, and they approach every task with patience, kindness, and professionalism. What stands out the most is the respect and dignity they show her at all times. They treat her as a person first, not just a patient. It brings our family great comfort knowing she is being cared for by people who genuinely care about her well-being. Home Instead has exceeded our expectations, and we are deeply grateful for the compassionate support they provide every day. I would highly recommend their services to anyone looking for trustworthy, respectful care for a loved one.
• CH

  Christine Hope

  Mar 10, 2026
  5.0
  Our family has had a very positive experience with Home Instead. Co-owner Darryl brings a tremendous amount of knowledge and experience regarding the later stages of life. He has been incredibly helpful in guiding us through decisions about our mother’s care, allaying many of our concerns and offering practical, thoughtful advice along the way. The caregivers themselves are knowledgeable, kind, and genuinely caring. They show real affection for our mother, which gives us great comfort. It’s clear they approach their work with both professionalism and compassion. We also really appreciate the support staff, who do an excellent job keeping us informed and making sure communication is clear. Thanks to the support of the Home Instead team, our mother has been able to continue living in her independent retirement residence while receiving the care she needs. That continuity has meant a great deal to our family. We are very grateful for their support.
• NL

  Nicole Langlands-Kotnik

  Mar 9, 2026
  5.0
  Home Instead Kelowna consistently delivers exceptional in-home care, setting a high standard in both professionalism and compassion. Their team regularly goes the extra mile, demonstrating a genuine commitment to the well-being of their clients. What truly stands out is the way they treat each client like family—with dignity, respect, and heartfelt care. They are reliable and trustworthy, providing confidence and peace of mind to everyone involved. The caregivers are attentive and proactive, often one step ahead in identifying and meeting clients’ needs before they arise. This level of thoughtfulness and foresight reflects the pride they take in their work and the strong values they uphold. Home Instead’s dedication to excellence is evident in every interaction. They provide not just care, but reassurance, consistency, and compassion. I would highly recommend Home Instead to anyone seeking high-quality, dependable in-home care from a team that truly puts clients first.

Frequently Asked Questions About Home Instead