Business Details
About
OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOpticianPearle Vision
Pearle Vision is proud to be once again recognized, as the 2022 Women’s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Kelowna provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.
Location
Hours
Reviews
4.7
195 reviews
5 stars
175
4 stars
3
3 stars0
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff at Pearle Vision received high praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Gabbie, Jenny, and Lynn for their exceptional service.
Expertise
Customers appreciated the knowledgeable staff who provided thorough explanations and guidance in selecting glasses, ensuring a comfortable and informed experience.
Product Quality
The selection of glasses was noted as extensive and appealing, with many customers satisfied with their purchases and the fitting process.
Mixed Experiences
While most reviews were positive, there were a few negative experiences regarding customer service, particularly involving one staff member, which affected some customers' overall impressions.
- NRNoè Rull3 days ago5.0Super kind and helpful, I completely recommend
- KAKyla AtkinsDec 21, 20255.0Kyralee was incredibly helpful! Repaired my glasses for me when I wasn’t sure they could be fixed… very creative and resourceful! Thank you!
- TWTara WaltersDec 18, 20255.0Dr.Broschak was professional and thorough. He took the time to clearly explain my eye health and the changes in my vision from my previous visit. The front desk staff were helpful and friendly. I highly recommend this practice.
- JCJuan Dela CruzDec 11, 20255.0The doctor was highly skilled and did an excellent job. Even better, the customer service from the rest of the team was outstanding. Elissa(?) at the eye-exam counter was wonderfully personable and connected so well with clients. Gabbie went above and beyond for both of us. She clearly knows her craft, offered solid technical expertise, and guided us through great options. Highly recommend Pearle Vision at the Orchard location!
- FDFaisa DirieNov 25, 20255.0Gabbie at Orchard Park was amazing! She was quick, efficient and able to answer all my questions with ease. I had my two little ones with me when I went to purchase my first pair of eye glasses. Although my kids were distracting she never once made them feel like a burden. She answered there silly little questions and engaged with them. I really appreciate her amazing customer service. I will continue to buy from Pearl Vision solely because of her!
Frequently Asked Questions About Pearle Vision
What types of eye care services does Pearle Vision in Kelowna offer?
Pearle Vision offers eye examinations, including Optomap retinal exams and digital retinal photos (availability varies by location), along with prescription eyewear and various lens options.
Which designer brands are available at Pearle Vision Kelowna?
They carry designer brands such as DKNY, Vogue, Coach, Vera Bradley, Burberry, Polo Ralph Lauren, Versace, Ray-Ban, Tiffany & Co, Dolce & Gabbana, Oakley, Randy Jackson, Tory Burch, Converse, and Maui Jim.
What are the store hours for Pearle Vision in Kelowna?
The store is open Monday to Wednesday and Saturday to Sunday from 10:00 AM to 6:00 PM, and on Thursday and Friday from 10:00 AM to 8:00 PM.
Can I book an eye exam appointment online at Pearle Vision in Kelowna?
Yes, you can schedule an eye exam online via their reservation system at https://www.pearlevision.ca/pv-ca/schedule-eye-exam/select-date-time?storeNumber=9861&cid=yext_gmb_pv.
What payment methods are accepted at Pearle Vision Kelowna?
They accept payment via cash, check, Discover, MasterCard, and Visa.
Does Pearle Vision in Kelowna accept vision insurance plans?
They work with all major health and vision plans including EyeMed, VSP, and UnitedHealthcare, and many locations are EyeMed PLUS Providers.
Where is Pearle Vision in Kelowna located and how can I identify the shopping area?
It is located at 2271 Harvey Ave, Suite #1125, in the Orchard Park shopping centre in Kelowna, BC, postal code V1Y 6H2.
Are there any nearby optometrists to Pearle Vision in Kelowna for additional eye care?
Yes, Dr. Mat Broschak and Bailey Nelson are nearby optometrists offering eye care services.
What are some nearby shopping options around Pearle Vision Kelowna for fashion and accessories?
Nearby stores include American Eagle Outfitters, Aerie, Dynamite, Urban Planet, Garage, RW&CO., Reitmans, and BOOTLEGGER at Orchard Park Shopping Centre.
Are there convenient food and coffee options near Pearle Vision in Kelowna?
Yes, Tim Hortons and Blenz Coffee are nearby, great for a coffee or quick snack before or after your visit.