Pearle Vision

4.7
186 reviews

About

OptometryEye Care CenterSunglasses StoreContact Lenses SupplierOptician
Pearle Vision is proud to be once again recognized, as the 2022 Womenโ€™s Choice Award winner as their Best Eye Care Retailer. Caring for you and your eyes since 1961, the eye care experts at your Pearle Vision in Kelowna provide genuine eye care to you with eye exams, state-of-the-art lenses, and a wide variety of designer frame brands. Always count on clear answers and personal attention. Our commitment will still be going strong long after you leave with your new pair of glasses or updated lenses. We welcome your current prescription, and work with all major health and vision plans including EyeMed, VSP and UnitedHealthcare. Many of our locations are now EyeMed PLUS Providers. Check with your EyeCare Center to see which insurance plans are accepted. Eye exams available at the independent doctor of optometry at or next to Pearle Vision. Doctors in some states are employed by Pearle Vision.

Location

Pearle Vision
2271 Harvey Ave, Kelowna, BC
V1Y 6H2, Canada

Hours

Reviews

4.7
186 reviews
5 stars
168
4 stars
2
3 stars
0
2 stars
4
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual employees like Jenny, Lynn, and Zeph.

Product Selection

The store offers a wide variety of eyewear options, including designer frames, which customers appreciated.

Mixed Experiences

While many reviews highlighted excellent service, there were a few negative experiences regarding customer service, particularly involving one staff member.

Efficiency

Customers noted the quick turnaround time for glasses and the smooth process for ordering and fitting.

Recommendations

Many customers highly recommended the store to others, citing their positive experiences and satisfaction with the service.
  • GB
    Gary Bray
    Nov 6, 2025
    5.0
    Very knowledgeable people and willing to help or fix any problems that may occur. The very best deal in town with two pair for the price of one. I keep going back and have been doing it for 15 years.
  • DS
    Dawn Suttie
    Nov 5, 2025
    5.0
    Jenny was a pleasure to work with. She offered constructive feedback and knowledgeable service.
  • RD
    Ramil Donato
    Oct 28, 2025
    5.0
    Amazing, from staff and doctor.Excellent and very recommendable.๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘
  • BB
    Bee
    Oct 14, 2025
    5.0
    I bought two pairs here! They really take the time to fit you with the right frame for how think and heavy my lens get! All the staff are so patient with my adjustments and always take the time to make sure they fit :)
  • MM
    Matt Pusch (mpusch88)
    Oct 3, 2025
    1.0
    Ordered glasses several weeks ago, never received a phone call telling me they were available for pickup. Upon calling to ask if they were there, I was told I was called on Sept 18th. Great - except I didn't even receive a phone call on that day. Considering it's hard to leave a message if the phone doesn't ring, it isn't entirely unsurprising that you guys did not in fact leave me a message as claimed.

Frequently Asked Questions About Pearle Vision

What types of eye care services does Pearle Vision in Kelowna offer?

Pearle Vision offers eye examinations, including Optomap retinal exams and digital retinal photos (availability varies by location), along with prescription eyewear and various lens options.

Which designer brands are available at Pearle Vision Kelowna?

They carry designer brands such as DKNY, Vogue, Coach, Vera Bradley, Burberry, Polo Ralph Lauren, Versace, Ray-Ban, Tiffany & Co, Dolce & Gabbana, Oakley, Randy Jackson, Tory Burch, Converse, and Maui Jim.