Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Duncan, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Duncan, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.9
146 reviews
5 stars
136
4 stars
7
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, knowledgeable, and helpful, providing exceptional service to customers.
Product Quality
Customers appreciate the quality and selection of glasses, often noting good prices and value for money.
Expertise
Optometrists and staff demonstrate expertise in helping customers choose suitable frames and lenses, often going above and beyond to meet individual needs.
Atmosphere
The store is noted for its welcoming and pleasant environment, contributing to a positive shopping experience.
Value for Money
Many reviews highlight competitive pricing and discounts, making it an attractive option for purchasing glasses.
- RMRhonda McCarter3 days ago5.0Great customer service from the second I arrived at the store. Very thorough exam, a fantastic range of glasses to choose from, and a super offer on frames! Hard to beat!!
- RRRJNov 16, 20255.0Love my new glasses! They fit perfectly, look great, and arrived faster than expected. You can really tell the company cares about quality and their customers! Tracey was amazing and lots of help! Would definitely recommend this place if you’re looking for stylish glasses for a a remarkable price.
- SGSandra GothNov 15, 20255.0Thaw staff at Specsavers were mostly friendly, helpful and gave me a lot of freedom to wander and choose. Selection is very good and the cases are Saturday and pretty, pretty is important to me. My glasses arrived within within about 10 days which was amazing.
- DDD.B.Angel19Nov 7, 20255.0The place was calm and friendly. The lady that helped me was really helpful on which glass as well fit me better and that will work well at my place of work. extremely helpful to try help me meet my price range. Due to the lack of money, because down to one job
- SLSam LesterNov 2, 20255.0The eye doctor was the best I have ever seen , took the time , with kindness patience and expert knowledge in assessing my concerns and providing great advice and look forward to getting my new glasses !And my sales person Tracey was incredibly knowledgeable and dedicated to providing the most exceptional customer service, she really helped me choose the right frames that not only fit me properly but also enhanced my natural features so well ! Thank you Tracey !! We will be back !
Frequently Asked Questions About Specsavers Duncan
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the hours of operation for Specsavers Duncan?
Specsavers Duncan is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. They have adjusted hours on holidays like November 11 and December 26, and are closed on December 25.
How much does a comprehensive eye exam cost at Specsavers Duncan?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. For eligible patients aged 65 and over, the exam is covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Duncan?
You can book an eye exam online through their website, call the store directly, or visit the store in person to schedule an appointment.
What should I do if I need to amend or cancel my order at Specsavers Duncan?
If you placed your order in-store, you can amend or cancel it by visiting the store. They offer a no worries, no fuss guarantee allowing you to amend or return your glasses within three months.
Can I get my glasses adjusted or repaired at Specsavers Duncan?
Yes, you can visit the store if you experience any discomfort or issues with your glasses, and they will try to adjust or repair them on-site.
What COVID-19 safety measures are in place at Specsavers Duncan?
Specsavers Duncan follows a COVID-safe plan adhering to all provincial government advice. Visitors are asked to follow the latest government guidelines when visiting the store.
What types of eyewear products does Specsavers Duncan offer?
Specsavers Duncan offers glasses, sunglasses, spectacles, prescription sunglasses, contact lenses, and a variety of lenses including progressive, bifocal, transition, reactions, and polarising lenses.
What are some nearby places customers might visit before or after their appointment at Specsavers Duncan?
Customers might visit nearby places like Fresh Vape Co Duncan for e-cigarettes, Ali Baba Pizza Duncan for a quick meal, or London Drugs for pharmacy and retail needs, all located close to Specsavers Duncan.
Are there clothing and shoe stores near Specsavers Duncan for shoppers to explore?
Yes, nearby clothing and shoe stores include Northern Reflections, Reitmans, Shoe Warehouse, The Shoe Company, Ardene, and Mark's, providing a variety of fashion options for customers visiting Specsavers Duncan.
How can nearby transit and services assist customers visiting Specsavers Duncan?
Nearby services like the Canada Post office and RBC Royal Bank ATMs offer convenience for errands. Additionally, close proximity to places like Hospitality spots including White Spot Duncan allows customers to combine their visit for meals or errands easily.