Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Duncan, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Duncan, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.9
166 reviews
5 stars
155
4 stars
8
3 stars0
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting individual employees like Tracey, Christine, and Carolin for their exceptional service.
Product Selection
The store offers a wide variety of stylish frames and lenses, with many customers appreciating the range of options available.
Value for Money
Many reviews noted the affordability and great deals on glasses, with several customers expressing satisfaction with the pricing and discounts offered.
Overall Experience
Customers reported positive experiences overall, often mentioning the pleasant atmosphere and efficient service during their visits.
- MSMeera Sharma1 day ago5.0Specsavers at Duncan was a relaxed and worthwhile experience for me. The staff, Nanette was friendly, helpful and polite throughout the process of gettiing my new glasses. The manager, Carol, was sensitive to my needs and made useful suggestions. Thank you for making me feel welcomed and at ease. I definetely recommend visiting the Soecsavers store at Duncan.
- MBMadison Brown5 days ago5.0Had a wonderful experience with Christine today! She was super helpful right from the moment we walked in, I got my first 2 pairs of glasses with her help and she helped me get the best bang for my buck :) Would recommend to everyone.
- JJJenise Joe6 days ago5.0I went there to get my glasses adjusted and carolin helped us out. She was super friendly and i was in and out but it was a good experience . I think I found my new place for my glasses. Thank you!
- ATAnthony Thorne6 days ago5.0Went there to ask to get my girlfriend glass es fixed adjusted because they were almost broke on the arm .Carolin helped us she was so nice and pleasant experience would recommend this place good customer service will be going back for a exam soon and hopefully new glasses thanks specsavers
- NMNELSON MEGHAJan 2, 20265.0Great customer service and treating special thanks to Caroline for her service and support that I have received today really appreciate
Frequently Asked Questions About Specsavers Duncan
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the hours of operation for Specsavers Duncan?
Specsavers Duncan is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. They have adjusted hours on holidays like November 11 and December 26, and are closed on December 25.
How much does a comprehensive eye exam cost at Specsavers Duncan?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. For eligible patients aged 65 and over, the exam is covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Duncan?
You can book an eye exam online through their website, call the store directly, or visit the store in person to schedule an appointment.
What should I do if I need to amend or cancel my order at Specsavers Duncan?
If you placed your order in-store, you can amend or cancel it by visiting the store. They offer a no worries, no fuss guarantee allowing you to amend or return your glasses within three months.
Can I get my glasses adjusted or repaired at Specsavers Duncan?
Yes, you can visit the store if you experience any discomfort or issues with your glasses, and they will try to adjust or repair them on-site.
What COVID-19 safety measures are in place at Specsavers Duncan?
Specsavers Duncan follows a COVID-safe plan adhering to all provincial government advice. Visitors are asked to follow the latest government guidelines when visiting the store.
What types of eyewear products does Specsavers Duncan offer?
Specsavers Duncan offers glasses, sunglasses, spectacles, prescription sunglasses, contact lenses, and a variety of lenses including progressive, bifocal, transition, reactions, and polarising lenses.
What are some nearby places customers might visit before or after their appointment at Specsavers Duncan?
Customers might visit nearby places like Fresh Vape Co Duncan for e-cigarettes, Ali Baba Pizza Duncan for a quick meal, or London Drugs for pharmacy and retail needs, all located close to Specsavers Duncan.
Are there clothing and shoe stores near Specsavers Duncan for shoppers to explore?
Yes, nearby clothing and shoe stores include Northern Reflections, Reitmans, Shoe Warehouse, The Shoe Company, Ardene, and Mark's, providing a variety of fashion options for customers visiting Specsavers Duncan.
How can nearby transit and services assist customers visiting Specsavers Duncan?
Nearby services like the Canada Post office and RBC Royal Bank ATMs offer convenience for errands. Additionally, close proximity to places like Hospitality spots including White Spot Duncan allows customers to combine their visit for meals or errands easily.