Certified by Specsavers Driftwood Mall • Mar 22, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Driftwood Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Courtenay, BC store or visit us in store to see the range.
Location
Certified by Specsavers Driftwood Mall • Mar 22, 2026
Certified by Specsavers Driftwood Mall • Mar 22, 2026
Reviews
4.9
272 reviews
5 stars
249
4 stars
16
3 stars2
2 stars1
1 star4
SC
Susan Carter
1 day ago
5.0
Huge rave to Dan and Shelbey! My Mom and I both needed to choose frames and Dan went above and beyond assisting us. He was very knowledgeable and had a great sense of humour! Shelbey helped Mom with all the measurements afterwards. This has been our best experience getting glasses. We had so much fun and wish we could give more than 5 stars!
GW
Gordon Watt
5 days ago
5.0
Made a appointment, don't be late. Absolute great customer service, right from the first greetings to eye exam. Frames were picked out, great prices. The glasses were back in about 10 days. The final fitting was great and fast, and the service after will great too I am sure.
SJ
Shafia Jamodien
Mar 16, 2026
5.0
Great fit and affordable prices. Very happy with these glasses.
JS
Janice Symes
Mar 10, 2026
5.0
My experience at Spec Savers Driftwood Mall was very professional and welcoming. I recommend it to anyone looking for eye care specialists. Thank you Connor!
EL
Emily Lonsdale
Feb 24, 2026
3.0
If i could rate based on customer service and experience, I would give 5 stars.
The staff are very helpful and knowledgeable.
The orders arrive when stated, and adjustments are provided at pickup with the promise of any additional.
The variety of frames and lens add-ons are many.
They re-make your glasses once if you are not happy with them. It's a great bonus!
Now, the glasses - they are fine. I emphasize this, not in an unkind way, but you get what you pay for. You get 2 pairs of decent glasses, at an inexpensive price tag. They are nothing special, and if you have a particular high or complex prescription it may be worth spending the extra. It's a noticeable difference from high quality lenses though, the vision is clear enough, but they always feel "just off", even when the prescription is correct.
The lenses are okay, they are fairly clear. But if you are coming from high quality lenses to these, you may struggle.
No slight to the company, the employees are lovely, the quality is what you are paying for. They offer a service that the marketplace desperately needs - affordable options.
Even in my low, single vision prescription, they feel like they could be clearer, sharper, better.
The anti-smudge is low quality, I find I need to clean my lenses multiple times per day.
They are just, fine. Not great, not awful. Just fine.
If you're not in a position to pay for higher quality, these are a fine option.
Frequently Asked Questions About Specsavers Driftwood Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the operating hours of Specsavers Driftwood Mall?
Specsavers Driftwood Mall is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I book an eye exam at Specsavers Driftwood Mall?
You can book an eye exam online through their website, by calling the store, or by visiting in person to make an appointment.
What is the cost of a comprehensive eye exam at Specsavers Driftwood Mall?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. Eligible patients aged 65 or over can get an exam with no out of pocket expense covered by the provincial health care plan.
Can I return or amend my glasses purchase at Specsavers Driftwood Mall?
Yes, you can return or amend your glasses within three months of purchase to ensure you are completely satisfied.
Does Specsavers Driftwood Mall offer glasses adjustment or repair services?
Yes, the store provides in-store adjustments and repairs to ensure your glasses fit comfortably.
What COVID-19 safety measures are in place at Specsavers Driftwood Mall?
Specsavers Driftwood Mall follows all provincial government guidelines to maintain a COVID safe environment for customers and staff.
What types of products does Specsavers Driftwood Mall offer?
They offer a wide range of glasses, sunglasses, spectacles, prescription sunglasses, contact lenses, and various types of lenses including progressive, bifocal, transition, reactions, and polarising lenses.
Are there popular shopping centers near Specsavers Driftwood Mall?
Yes, Specsavers is located in Driftwood Mall itself, which is a major shopping center, and nearby is Coles Driftwood Mall, another popular retail spot.
Which nearby stores might be useful to visit before or after Specsavers Driftwood Mall?
You can visit nearby stores such as Indigo bookstore for reading materials, Bentley for fashion accessories, and Peoples Jewellers for jewelry and gifts.
Are there nearby amenities for food and relaxation close to Specsavers Driftwood Mall?
Yes, nearby you can enjoy Cinnsational Bakery and Café, COBS Bread Bakery, and DAVIDsTEA for food and beverages, as well as Cali Nails and Chatters Salon Courtenay for beauty services.
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