Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,412 reviews
5 stars
1,305
4 stars
39
3 stars8
2 stars13
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like David, Azar, and Morvarid for their exceptional service.
Staff Issues
Several reviews mentioned negative experiences with specific staff members, citing rudeness, unprofessional behavior, and poor communication, which detracted from the overall experience.
Product Quality
Customers expressed mixed feelings about the quality of glasses, with some reporting issues such as broken frames and dissatisfaction with prescriptions, leading to frustration.
Wait Times
Multiple reviews noted long wait times for assistance and service, indicating that the store may be understaffed or inefficient during busy periods.
Positive Experiences
Despite some negative feedback, many customers reported positive experiences overall, appreciating the selection of eyewear and the professionalism of certain staff members.
- GGGarrettNov 1, 20255.0Great prices, great products.
- BNbahar nOct 15, 20253.0Everyone at the eye clinic was very kind and professional, except for the last doctor who checked our eyes. She was very rude and didn’t pay any attention when I told her that the lens she asked me to look through was dirty and blurry. Instead of trying to fix the issue, she told me, “If you have a problem, go get your money back and go somewhere else.” She seemed to be in a rush and was quite harsh, which made me feel uncomfortable. It would have been much better if she had simply taken a moment to clean the lens or listened to my concern. In my opinion, all the other staff members at the clinic were polite and friendly, especially in the sales section. However, Ms. Azar was absolutely wonderful very kind, patient, and helpful. She took her time to help us choose the best glasses and treated us with great respect. We truly appreciate her professionalism and kindness!
- VGVanessa GarcíaOct 14, 20255.0The eye exam went great and pretty fast. David helped me pick up the best option for sunglasses and glasses. He was kind and knowledgeable.
- GFGhezal FOct 10, 20255.0My husband and I had a great experience at Lens Crafters! We were helped by Emmanoel, and he was absolutely wonderful. He was patient with my very picky taste in frames, thorough, and very knowledgeable. He took the time to explain everything clearly and made sure we were completely comfortable with our choices. Excellent customer service from start to finish. Highly recommend asking for Emmanoel if you visit!
- EREmily ReidOct 6, 20251.0My eye exam was flipped so fast even after asking to slow down. I’m now stuck with glasses that are awful and I’m pretty sure NOT my proper rx. After telling me what a FAVOUR it was to get me proper rx. I now have to way to get new glasses. I’m less and less impressed The company that did my glasses has no way to redo a messed up prescription from someone else. It’s not their fault and I’m not paying to fix a drs mess up. I need proper glasss. In fine CORRECT prescription. Someone needs to correct this.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams are available at LensCrafters in Coquitlam?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure eye health and accurate prescriptions.
What designer brands can I find at LensCrafters in Coquitlam Centre?
You can find a wide range of designer eyewear brands including Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, and more at this location.
Does LensCrafters in Coquitlam bill insurance directly?
Yes, LensCrafters in Coquitlam direct bills most insurance providers such as Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What are the operating hours for LensCrafters at Coquitlam Centre?
They are open Monday to Wednesday 9:00 AM - 7:00 PM, Thursday and Friday 9:00 AM - 9:00 PM, Saturday 9:00 AM - 7:00 PM, and Sunday 10:00 AM - 6:00 PM.
Can I pick up my eyewear in store at LensCrafters Coquitlam?
Yes, in-store pickup is available at this LensCrafters location.
Which payment methods are accepted at LensCrafters in Coquitlam?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Are there wheelchair accessible entrances at LensCrafters in Coquitlam?
Yes, this location has a wheelchair accessible entrance.
Which nearby optometrists can I visit apart from LensCrafters in Coquitlam Centre?
Nearby optometrists include Tri-City Optometry, Coquitlam Centre Eye Care, and Pearle Vision, all great options for eye care services in the area.
What nearby dining options are available around LensCrafters at Coquitlam Centre?
You can enjoy nearby restaurants such as Cactus Club Cafe, Montana's BBQ & Bar, Pasta Polo, and Neptune Seafood Restaurant before or after your visit.
How can Coquitlam Central Station help me reach LensCrafters in Coquitlam Centre?
Coquitlam Central Station is a nearby metro station that provides convenient public transit access to LensCrafters in Coquitlam Centre, making it easy to visit without a car.