Club Pilates Coquitlam is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.
Customers consistently praised the instructors for their knowledge, encouragement, and ability to tailor classes to individual needs.
Customer Service
While many front desk staff were noted as friendly and helpful, there were significant complaints about management's rudeness and lack of empathy, particularly regarding cancellations and fees.
Class Availability
Numerous reviews highlighted issues with class availability, including waitlists and overselling of memberships, leading to frustration among members.
Cleanliness and Atmosphere
The studio was frequently described as clean and welcoming, contributing positively to the overall experience.
Cancellation Policies
The cancellation and no-show policies received negative feedback for being overly strict and financially burdensome, causing dissatisfaction among members.
MT
Melanie Toneguzzo
Dec 11, 2025
5.0
Club Pilates Coquitlam has become my happy place. The instructors are knowledgeable, encouraging, and genuinely care about helping each member grow. Every class leaves me feeling stronger, calmer, and more confident. I’m so grateful for this community!
AC
Anne Carabine
Dec 8, 2025
5.0
Great instructors and very kind and helpful staff. Started going at 69 and 1 & 1/2 years later loving it!
My private classes have really helped me improve and develop modifications in areas that I found challenging.
JL
Jamie Liu
Dec 1, 2025
2.0
I’m here to state the fact, not to spread any feelings - please make
the judgement by yourself.
Today several members were locked out in the rain waiting for getting in for the 6am morning class. Non of them (including me) got in and we had to leave after 20 mins of waiting without knowing why.
Explanation was not given until I texted the company’s number. The manager Tyra replied saying the instructor was last minute sick and she’s sorry, nothing else more. Please also be noted if any member had to cancel their class 12 hours prior, a $10 cancellation fee will be charged on your account as penalty. If you happened to be sick last minute and didn’t get to cancel the class, you will be charged $15 as no-show fee. When I brought this up to Tyra, she said the instructor doesn’t get benefit of the no-show fee, and the no-show fee is to make sure members can get a spot into class, hence why her sorry can only stay as a text, no credit can be given as an apology to annual membership in the case. YET, your company takes every single cancellation fee and no-show fee to your own pocket. Not a penny was given to those members who weren’t able to get into class.
On top of the penalties, there is also this rule of not allowing members to attend class if they were more than 5 mins late due to “safety concerns”.
If you read other reviews you can see they also over sold membership than the capacity they can accommodate, hence why the frustrations from not being able to book classes.
I would give 5+ stars to all the amazing instructors. 0 to the greedy company who cares nothing than their $$.
TJ
T J
Dec 1, 2025
5.0
Life is so busy with all the stuff we need to do. Pilates is something just for me. I have been at this studio for over two years. I love it and the way it makes me feel. Jocelyn, Brook, and the staff are all wonderful. The classes are flexible, focus on self-care, and are tailored to each person's ability, with injury-modification suggestions. Instructors will provide guidance for better form after class if asked. Pilates is one of the best parts of my day, and I am thankful for the studio's part in my self-care journey.
NB
Nick Blain
Nov 29, 2025
5.0
I recently stopped by the studio to ask a few questions about their classes and some of the clothing they carry, and I had an awesome experience. I was helped by Emily, who was super friendly and really knowledgeable. She answered all my questions about the different class options, helped me understand what would be the best fit for me, and even walked me through some of the clothing and gear they offer.
She made everything feel really comfortable and easy, and her customer service honestly stood out. Great studio and amazing staff, definitely recommend checking it out.
What types of Pilates classes does Club Pilates Coquitlam offer?
Club Pilates Coquitlam specializes in reformer fusion classes including group reformer classes, private training, and semi-private training suitable for all ages and fitness levels.
What are the operating hours of Club Pilates Coquitlam?
The studio is open Monday to Friday from 6:00 AM to 9:00 PM, Saturday from 8:00 AM to 4:00 PM, and Sunday from 8:00 AM to 2:00 PM.
Is Club Pilates Coquitlam accessible for individuals with disabilities?
Yes, the studio has wheelchair accessible entrance, parking, and restrooms.
Where is Club Pilates Coquitlam located?
It is located at Unit 242, 3025 Lougheed Hwy, Coquitlam, BC, V3B 6S2, Canada.
How can I contact Club Pilates Coquitlam for inquiries or reservations?
You can call them at +1 604-554-1225 or email coquitlam@clubpilates.com. Reservations and class bookings can be made online via their reservation link.
Are there popular places to visit near Club Pilates Coquitlam?
Yes, nearby are M&M Food Market for groceries, COBS Bread bakery for fresh bread and pastries, and Blooming Buds Florist for flowers and gifts.
What dining options are close to Club Pilates Coquitlam?
Nearby dining includes The Chopped Leaf for healthy food, Pizza Hut for quick pizza, and Starbucks for coffee and light meals.
Can I access banking services near Club Pilates Coquitlam?
Yes, nearby financial institutions include Prospera Credit Union, Westminster Savings, and Money Mart for various banking needs.
Does Club Pilates Coquitlam use any specialized fitness equipment or brands?
The studio is associated with and uses brands like TRX, BOSU, Balance Body, Glyder, Manduka, and Vooray to enhance their Pilates and fitness training.
How can I benefit from the featured offer at Club Pilates Coquitlam?
You can get started with a free intro class by booking online through their special offer page, which provides a great opportunity to try their Pilates classes.