Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Tyee Plaza, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Campbell River, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.8
276 reviews
5 stars
259
4 stars
6
3 stars0
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Shawna and Mel, received high praise for their friendliness, knowledge, and attentiveness, creating a welcoming atmosphere for customers.
Product Quality
Customers appreciated the comprehensive eye exams and the quality of glasses, often noting good value for money.
Professionalism
The team demonstrated professionalism and expertise, with many customers highlighting the thoroughness of the eye examinations and assistance in selecting frames.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding specific service issues, such as lack of communication about orders.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the service and products, with many customers expressing intent to return.
- TST & F v SNov 18, 20255.0Excellent place to purchase glasses, greay customer service, pricing was good. Miguel was very helpful and love how the glasses turned out
- RBRichard BertleffNov 8, 20255.0Great service fromTre!!
- VMVicki MargesonNov 7, 20255.0I have always had a very pleasant experience at Specsavers, very friendly staff, always wanting to please their customers… very happy to do my eye business there☺️
- FWfill warrellNov 2, 20255.0Amazing staff, full of knowledge, very welcoming and kind bunch. Jenn is amazing! Highly recommend
- SSshamdaleeOct 26, 20255.0Fast thorough and professional!
Frequently Asked Questions About Specsavers Tyee Plaza
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Tyee Plaza offer?
Specsavers Tyee Plaza offers eye tests, adult eye tests, contact lens services, and eye health services.
What are the opening hours of Specsavers Tyee Plaza?
Specsavers Tyee Plaza is open Monday to Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
How much does a comprehensive eye exam cost at Specsavers Tyee Plaza?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. For those 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Tyee Plaza?
You can book an eye exam online through their website, call the store, or visit in person to make an appointment.
Can I return or amend my glasses order at Specsavers Tyee Plaza?
Yes, you can return glasses within three months of purchase if you have any concerns. Amending or cancelling orders placed in-store can be done by visiting the store within the same period.
Does Specsavers Tyee Plaza offer glasses adjustment and repair services?
Yes, if your glasses are uncomfortable or have issues, you can visit the store for adjustments or repairs in-store.
What COVID-19 safety measures does Specsavers Tyee Plaza have in place?
Specsavers Tyee Plaza follows all provincial government advice and has a COVID safe plan to keep the community safe. Visitors are asked to follow the latest government guidelines when visiting.
Are there dining options near Specsavers Tyee Plaza where I can eat before or after my appointment?
Yes, nearby dining options include Pita Pit, Fin Crust Pizza, The Java Shack, Quesada Burritos & Tacos, and Pizza Pizza, all offering fast food and restaurant services.
What nearby places can help me access Specsavers Tyee Plaza via public transport or travel?
The BC Ferries Campbell River Terminal is nearby and can assist travelers accessing the area. Also, local services like the Campbell River Laundromat and Coast Discovery Inn hotel are close by for convenience.
What other professional services are near Specsavers Tyee Plaza that might complement my visit?
Nearby, you can find health and medical services such as Campbell River Health Unit and Excuse Me Hearing, as well as beauty and wellness providers like Studio 10 Hair and Esthetics and A Cut Above salon.