Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Tyee Plaza, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Campbell River, BC store or visit us in store to see the range.
Location
Hours
Reviews
4.8
285 reviews
5 stars
267
4 stars
7
3 stars0
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting Shawna and Mel for their exceptional service.
Atmosphere
The store was described as welcoming and pleasant, contributing to a positive shopping experience.
Product Quality
Many reviews noted satisfaction with the quality of glasses and the thoroughness of eye examinations.
Value for Money
Customers appreciated the competitive pricing and value offered, often comparing it favorably to competitors.
- KSKeith SwayneJan 5, 20265.0A very enjoyable experience,Breanna and Jess were absolutely fantastic in offering customer service,great atmosphere
- SSSusan SinghDec 30, 20255.0Friendly and patient.
- BRBrad RossDec 25, 20255.0Great experience, Shawna was very helpful through the process. Highly recommended.
- HDHarry DepewDec 6, 20254.0Excellent service start to finish
- RBRaymond BessetteNov 28, 20255.0We arrived at Specsavers and were greeted by Shawna, the most pleasant and upbeat sales person ever. Shawna went above and beyond to serve us both with kindness and knowledge. We will be back to Specsavers in the future because of our experience with Shawna😎 P.S. Shawna worked through her break and on her Birthday🎂🥳 Happy Birthday Shawna🥰
Frequently Asked Questions About Specsavers Tyee Plaza
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Tyee Plaza offer?
Specsavers Tyee Plaza offers eye tests, adult eye tests, contact lens services, and eye health services.
What are the opening hours of Specsavers Tyee Plaza?
Specsavers Tyee Plaza is open Monday to Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
How much does a comprehensive eye exam cost at Specsavers Tyee Plaza?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. For those 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Tyee Plaza?
You can book an eye exam online through their website, call the store, or visit in person to make an appointment.
Can I return or amend my glasses order at Specsavers Tyee Plaza?
Yes, you can return glasses within three months of purchase if you have any concerns. Amending or cancelling orders placed in-store can be done by visiting the store within the same period.
Does Specsavers Tyee Plaza offer glasses adjustment and repair services?
Yes, if your glasses are uncomfortable or have issues, you can visit the store for adjustments or repairs in-store.
What COVID-19 safety measures does Specsavers Tyee Plaza have in place?
Specsavers Tyee Plaza follows all provincial government advice and has a COVID safe plan to keep the community safe. Visitors are asked to follow the latest government guidelines when visiting.
Are there dining options near Specsavers Tyee Plaza where I can eat before or after my appointment?
Yes, nearby dining options include Pita Pit, Fin Crust Pizza, The Java Shack, Quesada Burritos & Tacos, and Pizza Pizza, all offering fast food and restaurant services.
What nearby places can help me access Specsavers Tyee Plaza via public transport or travel?
The BC Ferries Campbell River Terminal is nearby and can assist travelers accessing the area. Also, local services like the Campbell River Laundromat and Coast Discovery Inn hotel are close by for convenience.
What other professional services are near Specsavers Tyee Plaza that might complement my visit?
Nearby, you can find health and medical services such as Campbell River Health Unit and Excuse Me Hearing, as well as beauty and wellness providers like Studio 10 Hair and Esthetics and A Cut Above salon.