OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Metrotown, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Burnaby, BC store or visit us in store to see the range.
Service is excellent! Nav have been very patient with me in terms of frame selection. She explained every detail of what you are paying for. And she made sure the lens were correctly measured accordingly. Look for Nav she's really good.
MH
Min Hsiu
Mar 31, 2026
5.0
Came in to get my sunglasses repaired, half of the frame had come off. NAV took care of it right away with a smile. That kind of warm, attentive service is hard to come by. Will definitely be coming back. Thank you NAV!
TA
Tina Anderson
Mar 27, 2026
5.0
The staff are very friendly and helpful. I went in with the intention to make an appointment for an eye exam but I got in right away. Chose my frames and now waiting for the lenses to be made. This is my first time going to Specsavers but I highly recommend them.
PP
Paul peterson
Mar 22, 2026
1.0
Countless interactions with Toni marshall extremely dissapointing. She is dismissive and condescending. Didn't expect to be met with that approach. Lacks professionalism in every aspect and very frustrating. This only fuels the negativity of the reputation of this location that already existed. Also devon very rude. Shouldve listened to my co workers but wanted to give them another chance, but if you're looking for an alternative based in metrotown go to lenscrafters.
SB
Snehil Bothra
Mar 22, 2026
1.0
I had a really bad experience with Specsavers here. When I booked an eye exam, they initially charged me under my professional glasses coverage. Later, when I requested a refund, I was instead pushed into buying new glasses, which ended up exhausting my entire coverage.
To make matters worse, the new glasses are of very low quality and not worth the cost. Overall, the experience felt unfair and disappointing.
Frequently Asked Questions About Specsavers Metrotown
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the prices for a comprehensive eye exam at Specsavers Metrotown?
Comprehensive eye exams cost $99 and include a free OCT scan. If you're 65 or older, the exam is covered by the provincial health care plan, with no out-of-pocket expense for eligible patients.
How can I book an eye exam at Specsavers Metrotown?
You can book an eye exam online by selecting the store and clicking 'book appointment', or by calling or visiting the store directly for assistance.
What is Specsavers Metrotown's store address and contact number?
Specsavers Metrotown is located at 240-4820 Kingsway, Burnaby, BC V5H 4P1. You can reach them at +1 604-630-2266.
What brands of eyewear are available at Specsavers Metrotown?
They offer a wide range of designer brands including Converse, Tommy Hilfiger, Levi's, Marc Jacobs, Superdry, and many more.
What are the store hours for Specsavers Metrotown?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. Holiday hours may vary.
What payment methods are accepted at Specsavers Metrotown?
They accept American Express, Android Pay, Apple Pay, Cash, MasterCard, and Visa.
Can I get my glasses adjusted or repaired at Specsavers Metrotown?
Yes, you can visit the store to have your glasses adjusted or repaired if you experience any discomfort or issues.
Are there COVID-19 safety measures in place at Specsavers Metrotown?
Yes, the store follows all provincial government guidelines to keep the community safe. Visitors are asked to adhere to the latest government directives during their visit.
Which nearby clothing stores can I visit before or after my appointment at Specsavers Metrotown?
Nearby clothing stores include Aritzia, Banana Republic, Uniqlo, LE CHÂTEAU, and Mexx, where you can shop for fashion following your eyecare visit.
What are some nearby restaurants close to Specsavers Metrotown for a meal after my appointment?
You can enjoy a meal at nearby restaurants such as Thai Express Restaurant Burnaby, Popeyes Louisiana Kitchen, Freshslice Pizza, or New York Fries Metrotown after your visit.
Are there other health services near Specsavers Metrotown?
Yes, THE DENTISTS AT METROTOWN is nearby, providing general and cosmetic dental services, which may complement your health care visits.
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