She's FIT!

Reviews

• AA

  Aliyyah Abdullah

  Apr 4, 2026
  5.0
  There are only great things I can say about She's Fit Burnaby. The first best thing that comes to mind is my personal trainer - Simran Mavi. What made her so special during my experience is her expertise in injury and injury recovery, building strength, and providing purposeful, customized sessions. She understands the body, how it moves, and how to progress safely and effectively. Working with Simran, I’ve seen considerable improvement with my knee and she has helped me build the right muscles to support overall strength. She actually listens, adjusts when needed, and doesn’t push shortcuts. Every session felt purposeful and she really supported my goals. If you want real results from someone who knows what they're doing and cares about long-term health, I couldn't recommend Simran even more as I believe she is the one of the best things that has ever happened to She's Fit. She's amazing and I've been with her for about 8 months. The other great things about She's Fit Burnaby is the equipment and friendly staff! Great place to workout and to see results.
• SH

  Sofia Holanda

  Mar 31, 2026
  1.0
  I was approached mid-workout by a manager (Jessica) on the gym floor, in front of other members, in a way that made me feel publicly called out and extremely uncomfortable. Even if it was a misunderstanding, the approach was embarrassing enough that I no longer feel comfortable coming back to the gym. It’s especially disappointing because the gym promotes supporting women, but the way I was treated and publicly embarrassed did not reflect that branding. Because of this experience, I cancelled my membership at She’s Fit Metrotown. I do want to acknowledge that the General Manager handled the situation professionally afterward and was respectful in listening - but unfortunately the public confrontation on the floor overshadowed what had otherwise been a very positive experience.
• ET

  Elaine T

  Mar 29, 2026
  1.0
  Didn’t end up joining this gym although we definitely would have. The person showing us the gym had zero enthusiasm for caring if we joined or not. Everything I asked was a no. Free trial? ‘No.’ ‘Can my daughter age 14 workout alone?’ ‘No.’ Can we use other locations? No. Free parking? No. So no thanks. We went down the street to Goodlife and were greeted with incredible enthusiasm and a clerk who actually sat with us for an hour and seemed to care if we joined. And they’re incredibly supportive of my teenager if she wants to workout without me. And our membership has no extra fees and includes classes, and we can use any other Goodlife location. Sorry She’s Fit, we just can’t compare. Just didnt have good vibes from your location and all the extra fees are a real downer.
• HS

  Harleen Sandhu

  Mar 15, 2026
  5.0
  I’ve been seeing Jessica since last summer. She’s my personal trainer and also the manager, and she is incredibly kind, knowledgeable, disciplined, and easy to talk to. She’s truly been the perfect personal trainer. My personal training sessions are coming to an end soon, and I’ve been reflecting on how much confidence I’ve gained and how much I’ve learned about working out and using the gym. All of the staff are honestly very friendly, and I’m always greeted with a smile when I come in. The location is also clean and spacious. Thank you for creating such a welcoming and safe space. I feel so grateful to be a part of the club.
• EM

  Emma Micheal

  Mar 5, 2026
  1.0
  I had to cancel my card due to fraud and was also sick at the time, which delayed me updating my payment method. As soon as I received a text notifying me of the overdue balance, I came in right away to resolve the issue. I was told that multiple calls had been made to me, but this is not accurate as I did not receive any calls. I explained the situation in person, but the late fee was still applied and the response I received felt dismissive. I did not refuse to pay the balance. I simply needed to come in to update my payment method. Despite not feeling well due to respiratory issues that make the flu particularly severe for me, I made the effort to come in person to address the matter. Unfortunately, the interaction was disappointing. The front desk girls were whispering and laughing with each other while looking at me. The manager did not come out to speak with me directly for some time and instead relayed messages through the receptionist from her office. As someone who has been a member of Club16 for years, I was surprised and disappointed by how this situation was handled, especially given that the circumstances were beyond my control. This is a gym that is meant to support and empower women yet I was treated this way. Ps: The owner responded publicly, which I appreciate. However, the issue itself was not resolved. The late fee was still applied. If you have any issues with the gym. They only offer generic apologies in person and online. No real solutions or accountability

Frequently Asked Questions About She's FIT!