Fitness World

Reviews

• HR

  Harshit Roy

  2 days ago
  5.0
  I had a wonderful experience with this location and RJ helped me a lot with joining formalities and etc, Gym is equipped with nice amenities and recovery chairs.
• JS

  Jazz Siddiqui

  4 days ago
  2.0
  This gym in unsafe. Don’t come here if you value your belongings or want to feel safe! I was about to write a positive review, and part of it still will be because they have more equipment than I’ve seen anywhere else. Unless you need to do standing calf raises, or ab wheels (they don't have any left since they kept getting stolen from staff, but more on that later), chances are high that you’re covered. It’s also unlikely you’ll have to wait to squat or deadlift except at peak times considering how many racks and platforms are at the gym! And they're placed nicely for the most part with plenty of space from other machines. That said, the gym does get incredibly busy and sweaty at peak times, and honestly I try my best to avoid it during those times. More importantly though, I don't feel safe here anymore after my headphones were stolen from the bag I carry around with me. This person must have been watching me for some time to know I keep my headphones there and waited for the moment I needed to leave my bag to grab a box or dumbbells (so it must have been like a minute or two that they had). The worst part is that despite the fact that there's cameras everywhere I work out, and I have the EXACT timestamps I was at the gym, the manager doesn't feel it to be a priority because there's 3 workouts he'd have to look through. Hell, they wouldn't even look through one workout, where I'm most sure it happened, before calling it quits.. The police doesn't wanna look through the footage either. And they won't let me look through the footage, because we thought we could rely on these individuals to do the right thing when the time comes. Perhaps even worst of all, on top of that, is that I don't even need them to find my headphones, but they have the ability to at least learn something from watching the footage to help make things like this less likely to happen in the gym. But nope. Their priority was to FEEL like they've done all they can, push off responsibility to the police, and when told the obvious fact that they can do more even if it takes a while to go through the footage, then they started blaming me for guilt tripping them rather than accepting that they're feeling guilty because they know they're BSing and do understand that their willful negligence is having an impact rather than because I'm criticizing them. Ironically as well, I expect things to get even worse after this review since the barrier to entry is already low and this review will serve as a beacon to everyone low on income and empathy. So just don't come to this gym if you have anything valuable, or want to feel safe and focused on your workouts rather than feeling scared and watching your bag during your reps ensuring no one comes behind your back to steal stuff from you, because there's thieves running around that everyone knows about, but doesn't care to do anything about. And before you think about it, locks don't help either because they've broken through a locked locker as well in another Fitness World location and it becomes even easier to hide your face from a camera there (if they'd even care to check)
• JK

  Juba K.

  Mar 18, 2026
  2.0
  Been coming here for almost 3 years - each year getting worse. Seems all the good reviews are coming from the classes - which take place upstairs and not those lifting weights. Can confidently say that any of the reviews about cleanliness / hygiene is true. It's pretty gross and getting worse. Find myself always fixing the wipe dispenser even though there's 6 people? working at any given time. Pros are tons of equipment and things get fixed quickly. PS - never seen anyone bite down on a machine bench before. these people should be banned for good but sadly I doubt anything will change.
• AM

  anshul manocha

  Mar 13, 2026
  1.0
  Honestly still can't believe this happened. Over 9 months as a member, not one issue. Went in for a 1-1 session I'm entitled to as a member and it turned into something completely unprofessional pressure tactics, crossed personal boundaries, uncomfortable vibes, the works. When I stood my ground and said no, suddenly I'm the problem? Got suspended out of nowhere. Didn't even get to properly explain my side. I cancelled immediately because I'm not about to beg to spend my money somewhere that treats people like this. Management knows exactly what's happening in that gym. That's the part that should concern anyone thinking of signing up here. If this review disappears, you'll know exactly why.
• AM

  Anshul Manocha

  Mar 13, 2026
  1.0
  I was a member at Fitness World Kingsway since May 2025 without a single incident. After a 1-on-1 session that turned uncomfortable where she was unprofessional and used inappropriate pressure tactics to push an upsell. She literally disclosed some unnecessary information which isn't to be shared with any gym member. Her conduct lacked professional demeanour in every way. On the top, I got a call from head office where I was abruptly suspended "until further notice" rather than being heard. I cancelled my membership immediately. I was transparent throughout this interaction and know my boundaries. Instead of a fair investigation, I was silenced. What is even more concerning is that management appears to be aware of what goes on inside this gym and told this matter has automatically escalated to head office without even the manager of the location letting know, which is surprisingly strange. I'm sharing this so others especially solo members know what they may be walking into. I hope the head office takes this seriously!

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