Many customers praised the staff for being friendly, helpful, and supportive, especially personal trainers.
Cleanliness Issues
Several reviews highlighted concerns about cleanliness, particularly in bathrooms and on gym equipment.
Equipment Availability
Customers reported issues with equipment availability during peak hours, leading to long wait times.
Customer Service
Numerous complaints were made regarding poor customer service, including unresponsive staff and issues with membership cancellations and refunds.
Personal Training
Personal trainers received high praise for their knowledge, support, and ability to help clients achieve their fitness goals.
HM
H Ma
5 days ago
5.0
Mahshad is an amazing trainer! She is extremely patient, easy-going, and always makes me feel comfortable during every session. Her guidance is clear, her energy is positive, and she truly cares about her clients’ progress. Highly recommend her to anyone looking for a supportive and professional coach!
AF
Anne Fluirse
Nov 13, 2025
5.0
I look forward to coming to this location, from the start being greeted by the young women at reception they have been very helpful when I need help or have questions and they have the ability to make me feel welcome. The manager Jessica has been very supportive of my goals and even though she is busy I feel that she makes time to say hello and ask how I'm doing which is always appreciated. My personal trainer is Simran and I have been having personal training sessions since May 2025 and in all that time she has been amazing, she sees what I can do (or not), and she gives me exercises that challenge me and has made me stronger, more flexible and I never feel bored and at the end of every session I feel tired but it is a good feeling. She is very smart and she has helped me understand so much about my journey to being fit. My goals are being met and every week I just feel so much better. I started at the gym when I was borderline obese and pre-diabetes, and I have felt so improved and the body scan confirms it. I still have a way to go but I know I am in capable hands with Simran and I very much appreciate all the hard work she has put into me and holding me accountable. After several failed attempts at going to gyms in Burnaby and Vancouver this is the first time I have been consistent in my attendance and that is in no small part because of all the professional and attentive people working at this location. Thank you very much for all your hard work. Anne
RK
Ramya Krishna
Nov 10, 2025
1.0
One of the worst they steal all my money saying contract
I said them the iam not using the membership as i moved up to different location
They charged me 75$
And 2 biweekly payments for cancellation
Such a cheap service and stealing money
I took the membership in april 2025
Since i shifted my house
i asked them to cancelIn phone they said 2 biweekly payments and when i came to store they charged me extra 75$
Ok she’s fit
Enjoy with my hard earned money
LE
Latina EcoFeminista
Nov 6, 2025
3.0
I like that it's exclusively for women. Good variety of gym machines. And I love their centergy classes (a mix of yoga and Pilates), but I wish they offered them more times per week during times that work for working people. It's challenging to secure a spot in these classes, as they fill up quickly two weeks in advance.
TZ
Tiffany Zhou
Oct 29, 2025
5.0
I did personal training with Anjelica for a few months and she is amazing!! She took the time to understand my goals and built a workout plan that tailored to those goals. It was so helpful learning new exercises from her and having her as a cheerleader to encourage me and correct my form. She is so so so supportive! I have made so much progress with her as she is always encouraging me to push myself, and I feel so much more confident in the gym now. She's also super personable and easy to talk to, so our sessions were always super fun. Cannot recommend her enough!
What are the full address details for She's FIT! in Burnaby?
She's FIT! is located at 4277 Kingsway, Unit M35, Burnaby, BC, V5H 3Z2, Canada.
What are the main operating hours of She's FIT! throughout the week?
She's FIT! is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday from 6:00 AM to 8:00 PM, and on weekends from 8:00 AM to 4:00 PM.
How affordable are the memberships at She's FIT!?
Memberships at She's FIT! start as low as $4.99 weekly, making fitness accessible for everyone.
How can I contact She's FIT! for more information or inquiries?
You can reach She's FIT! by phone at +1 604-438-1411 or by email at metrotown@shesfit.com.
Where can I find more information about She's FIT! online?
Visit their website at https://www.trevorlindenfitness.com/metrotown/, or find them on Facebook at https://www.facebook.com/102244741956000, Instagram @trevorlindenfitness, and Twitter @trevorlindenfit.
What type of fitness services does She's FIT! offer?
She's FIT! is a fitness center and gym that welcomes every body, offering memberships with access to their facilities and fitness programs.
Which nearby places can I visit before or after working out at She's FIT! in Metrotown?
Nearby you can visit Western Laser Skin & Laser Clinic for beauty treatments, The Medicine Shoppe Pharmacy for health supplies, and Burnaby Centre Apartments for shopping and dining options.
Are there other fitness or sports venues close to She's FIT! in Burnaby?
Yes, Gracie Barra Burnaby, a martial arts club and gym, is nearby, offering additional options for sports and recreation.
How can nearby public places assist me in reaching She's FIT! at Metrotown?
Nearby landmarks like Burnaby Centre Apartments can help you orient yourself, and transit access nearby makes it easy to reach She's FIT! conveniently.
What local services near She's FIT! might complement my fitness routine?
Services like A&G Massage Therapy and Western Laser Skin & Laser Clinic near She's FIT! can complement your fitness routine with recovery and skincare treatments.