Customers consistently praised the friendly and helpful staff, highlighting their welcoming attitude and support during workouts.
Cleanliness Issues
Several reviews mentioned concerns about cleanliness, particularly in the showers and overall gym maintenance.
Equipment Availability
Many customers expressed frustration over the limited availability of popular equipment, leading to long wait times during peak hours.
Customer Service Problems
Numerous complaints were made regarding unresponsive customer service, particularly related to membership cancellations and refund issues.
Safety Concerns
Some reviews raised serious safety issues regarding equipment malfunctions and lack of proper gym etiquette enforcement.
TB
Trineta Bhojwani
6 days ago
5.0
I had an absolutely amazing month working out with Veronica! She’s such a good trainer. She knows when to push you, when to give you a break and also how to progress the exercises in a sustainable way! She’s careful on the form, guides on nutrition and just has such a positive personality. She really knows what she’s doing and I had an amazing experience working out with her. I actually love going to the gym because of her now! Thank you so much Veronica!
JJ
Jamie
6 days ago
3.0
The change room and washroom is getting filthier and stinkier by the day. I don't know if it's because this place is getting busier but something's gotta be done with hygiene over there. The gym membership is quite affordable compared to other places, and I hope they improve on this basic component.
Most employees and trainers are splendid and very nice except a couple who don't "see" you and invade your space while training members.
AR
Alexandra Reyes
Feb 22, 2026
5.0
She’s fit metrotown is my favourite Club 16 location for many reasons, but the lovely staff is definitely number 1. Front desk staff are welcoming and will always take the time to help out club members. Rea was super kind and helpful, and showed me how to use their red light therapy pod. Love coming here <3
RB
Riri B
Feb 21, 2026
5.0
I absolutely love this location! Full of all kinds of equipments and the atmosphere is amazing. Also,
I just wanna mention Anastasija and Nour are seriously the BEST!!! Incredibly fantastic and helpful every single time. They always greet me with such good energy and make me feel genuinely welcomed. They go above and beyond and it truly shows. The staff like them make all the difference. Highly recommend.
MT
mehrshid tahmasebi
Feb 12, 2026
5.0
I would like to share my positive experience at the gym and express my appreciation.
I truly enjoy being a member here. Every time I come, I feel welcomed, comfortable, and motivated. The atmosphere is friendly and supportive — it really feels like a family to me.
I especially want to mention one of your trainers. Her name is Vahideh,She is always kind, patient, and very supportive. She takes the time to help me correct my form and makes sure I am doing each exercise properly and safely. Because of her guidance, I feel more confident and stronger every time I work out.
Her positive attitude and encouragement make a big difference in my experience at the gym. I am very grateful for her support.
Thank you for creating such a warm and professional environment.
What are the full address details for She's FIT! in Burnaby?
She's FIT! is located at 4277 Kingsway, Unit M35, Burnaby, BC, V5H 3Z2, Canada.
What are the main operating hours of She's FIT! throughout the week?
She's FIT! is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday from 6:00 AM to 8:00 PM, and on weekends from 8:00 AM to 4:00 PM.
How affordable are the memberships at She's FIT!?
Memberships at She's FIT! start as low as $4.99 weekly, making fitness accessible for everyone.
How can I contact She's FIT! for more information or inquiries?
You can reach She's FIT! by phone at +1 604-438-1411 or by email at metrotown@shesfit.com.
Where can I find more information about She's FIT! online?
Visit their website at https://www.trevorlindenfitness.com/metrotown/, or find them on Facebook at https://www.facebook.com/102244741956000, Instagram @trevorlindenfitness, and Twitter @trevorlindenfit.
What type of fitness services does She's FIT! offer?
She's FIT! is a fitness center and gym that welcomes every body, offering memberships with access to their facilities and fitness programs.
Which nearby places can I visit before or after working out at She's FIT! in Metrotown?
Nearby you can visit Western Laser Skin & Laser Clinic for beauty treatments, The Medicine Shoppe Pharmacy for health supplies, and Burnaby Centre Apartments for shopping and dining options.
Are there other fitness or sports venues close to She's FIT! in Burnaby?
Yes, Gracie Barra Burnaby, a martial arts club and gym, is nearby, offering additional options for sports and recreation.
How can nearby public places assist me in reaching She's FIT! at Metrotown?
Nearby landmarks like Burnaby Centre Apartments can help you orient yourself, and transit access nearby makes it easy to reach She's FIT! conveniently.
What local services near She's FIT! might complement my fitness routine?
Services like A&G Massage Therapy and Western Laser Skin & Laser Clinic near She's FIT! can complement your fitness routine with recovery and skincare treatments.
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