She's FIT!

4.0
527 reviews

About

Fitness CenterGym
Every Body Welcome! Memberships starts as low as $4.99 weekly Move with Club16 and experience the difference

Location

She's FIT!
4277 Kingsway, Burnaby, BC
V5H 3Z2, Canada

Hours

Reviews

4.0
527 reviews
5 stars
318
4 stars
75
3 stars
35
2 stars
18
1 star
81

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and supportive, creating a welcoming environment.

Cleanliness

The gym is generally reported as clean, although some reviews mentioned issues with equipment cleanliness and hygiene.

Equipment Issues

Several reviews highlighted problems with outdated or malfunctioning equipment, leading to frustration among members.

Customer Service

Numerous complaints were made regarding unresponsive customer service, particularly related to membership cancellations and refunds.

Crowding and Space

Customers noted that the gym can become overcrowded, especially during peak hours, leading to long wait times for equipment.
  • KK
    Kimberly
    Jan 2, 2026
    5.0
    A great all girls gym with wonderful classes and weight lifting equipment! I especially love using the red light therapy and hydro massage for recovery.
  • NE
    Neda Esmaeili
    Dec 24, 2025
    5.0
    I’m extremely satisfied with all the staff at She’s Fit. They are kind, supportive, and always helpful. The gym environment is also very positive and comfortable.
  • BI
    Blue Ivy
    Dec 19, 2025
    1.0
    This place is super outdated, over crowded, and overall just isn’t great. The staff are friendly enough, but the overall environment isn’t great. A lot of the equipment is always out of service. They do not have enough of the high-demand equipment so you are constantly waiting around for a long time. Only one smith machine and one hip thrust machine. The hip thrust machine they have is also terrible- probably the worst one on the market. Not enough adjustable benches either. Not enough space for stretching. I often leave without stretching because there’s never any space. I think there are a lot of newbies or foreigners that come here because sure I noticed they don’t know any gym etiquette and the there are no signs, and the staff all sit around at the front desk and don’t enforce anything. People will use high-demand equipment for 45 minutes or longer during peak hours- most gyms do not allow you to use equipment for more than 25 minutes during peak time. My old gym had signs stating there was a time limit and it was on their website too! Here you have to skip had your exercises because someone is using the equipment for an hour during rush hour. And lastly, the amount of women who take pictures and videos with other women in the back ground is crazy. Again..no one ever bothers to enforce the rules and it ruins the environment for others.
  • AM
    Aurora Medina
    Dec 19, 2025
    5.0
    I love the experience of working out with a femenine energy, all the staff is super kind and helpful! I don't feel looks, pressure, or anything that makes me feel unfomfortable 🙌🏻 a five-star gym without a doubt🌟
  • SC
    Sylvia Chen
    Dec 8, 2025
    1.0
    The facility was good but the customer support was unprofessional. I received a call in July from the staff asking me for feedback and I verbally expressed that I no longer be interested in the membership and would like to cancel. The person on the call responded “Thank you and we will take care of it” without following up. It turned out that I was charged the entire time until I reached out to inquire about what happened. I also had to follow up one week later because the “management” was reviewing. The instruction was misleading and the staff was unprofessional. I asked for a partial refund and instead of addressing my concerns, they went ahead to charge me for the next 30 day period after my inquiry email. This is deeply disappointing and I won’t recommend this gym to anyone.

Frequently Asked Questions About She's FIT!

What are the full address details for She's FIT! in Burnaby?

She's FIT! is located at 4277 Kingsway, Unit M35, Burnaby, BC, V5H 3Z2, Canada.

What are the main operating hours of She's FIT! throughout the week?

She's FIT! is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday from 6:00 AM to 8:00 PM, and on weekends from 8:00 AM to 4:00 PM.