Many customers praised the staff for being friendly, helpful, and supportive, creating a welcoming environment.
Cleanliness
The gym is generally reported as clean, although some reviews mentioned issues with equipment cleanliness and hygiene.
Equipment Issues
Several reviews highlighted problems with outdated or malfunctioning equipment, leading to frustration among members.
Customer Service
Numerous complaints were made regarding unresponsive customer service, particularly related to membership cancellations and refunds.
Crowding and Space
Customers noted that the gym can become overcrowded, especially during peak hours, leading to long wait times for equipment.
KK
Kimberly
Jan 2, 2026
5.0
A great all girls gym with wonderful classes and weight lifting equipment! I especially love using the red light therapy and hydro massage for recovery.
NE
Neda Esmaeili
Dec 24, 2025
5.0
I’m extremely satisfied with all the staff at She’s Fit. They are kind, supportive, and always helpful. The gym environment is also very positive and comfortable.
BI
Blue Ivy
Dec 19, 2025
1.0
This place is super outdated, over crowded, and overall just isn’t great. The staff are friendly enough, but the overall environment isn’t great. A lot of the equipment is always out of service. They do not have enough of the high-demand equipment so you are constantly waiting around for a long time. Only one smith machine and one hip thrust machine. The hip thrust machine they have is also terrible- probably the worst one on the market. Not enough adjustable benches either. Not enough space for stretching. I often leave without stretching because there’s never any space.
I think there are a lot of newbies or foreigners that come here because sure I noticed they don’t know any gym etiquette and the there are no signs, and the staff all sit around at the front desk and don’t enforce anything. People will use high-demand equipment for 45 minutes or longer during peak hours- most gyms do not allow you to use equipment for more than 25 minutes during peak time. My old gym had signs stating there was a time limit and it was on their website too! Here you have to skip had your exercises because someone is using the equipment for an hour during rush hour. And lastly, the amount of women who take pictures and videos with other women in the back ground is crazy. Again..no one ever bothers to enforce the rules and it ruins the environment for others.
AM
Aurora Medina
Dec 19, 2025
5.0
I love the experience of working out with a femenine energy, all the staff is super kind and helpful! I don't feel looks, pressure, or anything that makes me feel unfomfortable 🙌🏻 a five-star gym without a doubt🌟
SC
Sylvia Chen
Dec 8, 2025
1.0
The facility was good but the customer support was unprofessional. I received a call in July from the staff asking me for feedback and I verbally expressed that I no longer be interested in the membership and would like to cancel. The person on the call responded “Thank you and we will take care of it” without following up. It turned out that I was charged the entire time until I reached out to inquire about what happened. I also had to follow up one week later because the “management” was reviewing. The instruction was misleading and the staff was unprofessional. I asked for a partial refund and instead of addressing my concerns, they went ahead to charge me for the next 30 day period after my inquiry email. This is deeply disappointing and I won’t recommend this gym to anyone.
What are the full address details for She's FIT! in Burnaby?
She's FIT! is located at 4277 Kingsway, Unit M35, Burnaby, BC, V5H 3Z2, Canada.
What are the main operating hours of She's FIT! throughout the week?
She's FIT! is open Monday to Thursday from 6:00 AM to 9:00 PM, Friday from 6:00 AM to 8:00 PM, and on weekends from 8:00 AM to 4:00 PM.
How affordable are the memberships at She's FIT!?
Memberships at She's FIT! start as low as $4.99 weekly, making fitness accessible for everyone.
How can I contact She's FIT! for more information or inquiries?
You can reach She's FIT! by phone at +1 604-438-1411 or by email at metrotown@shesfit.com.
Where can I find more information about She's FIT! online?
Visit their website at https://www.trevorlindenfitness.com/metrotown/, or find them on Facebook at https://www.facebook.com/102244741956000, Instagram @trevorlindenfitness, and Twitter @trevorlindenfit.
What type of fitness services does She's FIT! offer?
She's FIT! is a fitness center and gym that welcomes every body, offering memberships with access to their facilities and fitness programs.
Which nearby places can I visit before or after working out at She's FIT! in Metrotown?
Nearby you can visit Western Laser Skin & Laser Clinic for beauty treatments, The Medicine Shoppe Pharmacy for health supplies, and Burnaby Centre Apartments for shopping and dining options.
Are there other fitness or sports venues close to She's FIT! in Burnaby?
Yes, Gracie Barra Burnaby, a martial arts club and gym, is nearby, offering additional options for sports and recreation.
How can nearby public places assist me in reaching She's FIT! at Metrotown?
Nearby landmarks like Burnaby Centre Apartments can help you orient yourself, and transit access nearby makes it easy to reach She's FIT! conveniently.
What local services near She's FIT! might complement my fitness routine?
Services like A&G Massage Therapy and Western Laser Skin & Laser Clinic near She's FIT! can complement your fitness routine with recovery and skincare treatments.