Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.4
79 reviews
5 stars
62
4 stars
5
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1 star
10
- SMSpencer McLeanJul 30, 20251.0Sadly, I can't get anyone here to return my calls. I put in an order for a cushion that they never completed and they barely even reacted. Normal course of events for them I guess. I was stunned by how bad the service was here. It breaks my heart given how amazing Advanced Mobility was. I was with Advanced since my first wheelchair as a child. As far as I can tell, NSM is a stain on their legacy.
- RHRandy HaydamackNov 1, 20245.0My daughter‘s wheelchair had a broken handle and the front wheel was not working properly. Excellent technician - Ali - who was friendly and knowledgeable had both problems resolved in short order. Highly recommended.
- MGMarcelina GonzalezSep 24, 20245.0Thanks Alireza for excellent service.
- PCPeter ChisholmApr 18, 20245.0Ali dealt with my needs quickly and effectively. He was polite and helpful. Excellent service
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What type of mobility solutions does National Seating & Mobility in Burnaby provide?
National Seating & Mobility designs one-of-a-kind mobility solutions that are comfortable, safe, and tailored to work in complete sync with each client, promoting independence and self-reliance.
Where is National Seating & Mobility located in Burnaby?
It is located at 8620 Glenlyon Parkway, Unit 101, Burnaby, BC, V5J 0B6, Canada.
What are the business hours for National Seating & Mobility in Burnaby?
The business is open Monday to Friday from 8:30 AM to 5:00 PM, and closed on Saturdays, Sundays, and major holidays such as November 11, December 25, December 26, and January 1.
How can I contact National Seating & Mobility in Burnaby?
You can contact them by phone at +1 604-872-5800 or via email at burnaby@nsm-seating.com.
Does National Seating & Mobility in Burnaby support remote evaluations?
Yes, they offer Remote Evaluation services to support their clients effectively.
Are there wheelchair accessible facilities at National Seating & Mobility's Burnaby location?
Yes, the Burnaby location offers wheelchair accessible elevators, seating, and restrooms to accommodate all clients.
What types of products are offered by National Seating & Mobility in Burnaby?
They offer products such as stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, grab bars, tub-to-shower conversions, overhead lifts, and elevators.
What nearby places can customers visit when coming to National Seating & Mobility in Burnaby?
Customers can visit nearby places like Choices Market, a supermarket for groceries, SOL Media Print Production for printing services, and Bath Fitter for home improvements, all located close to National Seating & Mobility's Burnaby location.
How can nearby automotive services benefit customers visiting National Seating & Mobility in Burnaby?
Hyundai Auto Canada, located nearby, can be useful for customers who might need vehicle services or are looking for accessible transportation options in the area before or after visiting National Seating & Mobility.
Are there any nearby printing and marketing services customers of National Seating & Mobility can utilize?
Yes, SOL Media Print Production and Allegra Marketing Print Mail are nearby places offering printing, marketing, and screen printing services customers might find useful.