Many customers praised the staff for being friendly, welcoming, and helpful, contributing positively to their gym experience.
Cleanliness
While some reviews highlighted cleanliness, others pointed out issues with dirty facilities, particularly in the women's washroom.
Equipment Quality
Customers appreciated the well-maintained and diverse range of equipment, although some noted that certain machines were frequently out of order.
Personal Training
Personal trainers received high praise for their knowledge, support, and ability to motivate clients, with several trainers being specifically mentioned positively.
Customer Service Issues
Several reviews reported poor customer service experiences, particularly regarding membership cancellations and billing issues.
JM
Jose Maria
2 days ago
1.0
This location was the worst experience I’ve ever had. In only two months, my training cost me more than $600 from the very first day. They tried to double-charge me even after I had already paid my fees, and I had to resolve everything through my bank. They still refused to cancel my membership. This is 100% a scam.
On top of that, the staff doesn’t look like they even work out, and the environment feels completely unprofessional.
If I could give zero stars, I definitely would.
MP
Mohit Parmar
5 days ago
5.0
Just got a membership at this location and Reem was very polite and professional when she was explaining the difference types of memberships that this gym has to offer!
The facility is really big and has everything that a member needs to get their workouts in. Free parking, lots of machines, and the staff and management are very welcoming!
RW
Rita Wong
Nov 16, 2025
5.0
Rachel Wong is an amazing personal trainer. She’s professional, patient, and always tailors the workout to my needs. In just three months, I’ve seen clear improvements in my strength.
MS
Mir Sayed Sidiqi
Nov 6, 2025
1.0
The service of this gym is completely below zero, most of the equipments are too old and broken. People are paying fee for workout and no body in this gym comes to workout for free. I don't know why the head of this gym is so indifferent ? In addition, some of the personal trainers of this gym do not even train people very well and are not willing to answer questions.
NC
Nicole C.
Oct 30, 2025
5.0
I have been going to Club 16 for 1.5 years now and I have always enjoyed the gym there. I recently joined the personal training program and Rachel was my personal trainer. I just wanna say she has been amazing! I learned so much from her for the past weeks. My training has been way more productive in the weeks I have been with her than the year I was doing it on my own by learning from IG/YT videos.
Frequently Asked Questions About Club16 Trevor Linden Fitness
What are the membership options and starting prices at Club16 Trevor Linden Fitness?
Memberships at Club16 Trevor Linden Fitness start as low as $4.99 weekly, welcoming every body to move with the club and experience the difference.
Where is Club16 Trevor Linden Fitness located?
It is located at 7155 Kingsway Highgate Village Mall, Burnaby, BC, V5E 2V1, Canada.
What are the operating hours for Club16 Trevor Linden Fitness?
The gym is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and on weekends from 7:00 AM to 7:00 PM.
How can I contact Club16 Trevor Linden Fitness?
You can contact them by phone at +1 778-397-0216 or email at southburnaby@trevorlindenfitness.com.
Does Club16 Trevor Linden Fitness have an online presence?
Yes, their website is https://www.trevorlindenfitness.com/burnaby/, and they are active on Facebook, Instagram (@trevorlindenfitness), and Twitter (@trevorlindenfit).
Are there any good food options nearby Club16 Trevor Linden Fitness after a workout?
Yes, nearby you can find Fresh Box Sushi, Subway, Starbucks Canada, Quesada Burritos & Tacos, Mr. Greek Donair Shop, Adria Gelato Ice Cream Restaurant, Freshslice Pizza, and more for a variety of dining options.
Is there public transportation easily accessible to reach Club16 Trevor Linden Fitness?
Yes, Bus Stop 52404 (97) is nearby, making it convenient to reach the gym using public transit.
Are there any health or rehabilitation services near Club16 Trevor Linden Fitness?
Elevation Rehab (physical therapy) and Dr. Bernstein Diet & Health Clinics (weight loss and health) are nearby to support your wellness needs.
Where can I shop for groceries or essentials near the gym?
Save-On-Foods is nearby offering groceries, a pharmacy, and lottery tickets. Highgate Village Mall also offers various shopping options.
Are there other gyms or fitness centers near Club16 Trevor Linden Fitness?
Yes, nearby gyms include Anytime Fitness and Taylor Fitness, providing additional fitness choices in the area.