Club16 Trevor Linden Fitness

3.9
974 reviews

About

Fitness CenterGym
Every Body Welcome! Memberships starts as low as $4.99 weekly Move with Club16 and experience the difference

Location

Club16 Trevor Linden Fitness
7155 Kingsway Highgate Village Mall, Burnaby, BC
V5E 2V1, Canada

Hours

Reviews

3.9
974 reviews
5 stars
531
4 stars
184
3 stars
62
2 stars
45
1 star
152

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, welcoming, and helpful, contributing positively to their gym experience.

Cleanliness

While some reviews highlighted cleanliness, others pointed out issues with dirty facilities, particularly in the women's washroom.

Equipment Quality

Customers appreciated the well-maintained and diverse range of equipment, although some noted that certain machines were frequently out of order.

Personal Training

Personal trainers received high praise for their knowledge, support, and ability to motivate clients, with several trainers being specifically mentioned positively.

Customer Service Issues

Several reviews reported poor customer service experiences, particularly regarding membership cancellations and billing issues.
  • JM
    Jose Maria
    2 days ago
    1.0
    This location was the worst experience I’ve ever had. In only two months, my training cost me more than $600 from the very first day. They tried to double-charge me even after I had already paid my fees, and I had to resolve everything through my bank. They still refused to cancel my membership. This is 100% a scam. On top of that, the staff doesn’t look like they even work out, and the environment feels completely unprofessional. If I could give zero stars, I definitely would.
  • MP
    Mohit Parmar
    5 days ago
    5.0
    Just got a membership at this location and Reem was very polite and professional when she was explaining the difference types of memberships that this gym has to offer! The facility is really big and has everything that a member needs to get their workouts in. Free parking, lots of machines, and the staff and management are very welcoming!
  • RW
    Rita Wong
    Nov 16, 2025
    5.0
    Rachel Wong is an amazing personal trainer. She’s professional, patient, and always tailors the workout to my needs. In just three months, I’ve seen clear improvements in my strength.
  • MS
    Mir Sayed Sidiqi
    Nov 6, 2025
    1.0
    The service of this gym is completely below zero, most of the equipments are too old and broken. People are paying fee for workout and no body in this gym comes to workout for free. I don't know why the head of this gym is so indifferent ? In addition, some of the personal trainers of this gym do not even train people very well and are not willing to answer questions.
  • NC
    Nicole C.
    Oct 30, 2025
    5.0
    I have been going to Club 16 for 1.5 years now and I have always enjoyed the gym there. I recently joined the personal training program and Rachel was my personal trainer. I just wanna say she has been amazing! I learned so much from her for the past weeks. My training has been way more productive in the weeks I have been with her than the year I was doing it on my own by learning from IG/YT videos.

Frequently Asked Questions About Club16 Trevor Linden Fitness

What are the membership options and starting prices at Club16 Trevor Linden Fitness?

Memberships at Club16 Trevor Linden Fitness start as low as $4.99 weekly, welcoming every body to move with the club and experience the difference.

Where is Club16 Trevor Linden Fitness located?

It is located at 7155 Kingsway Highgate Village Mall, Burnaby, BC, V5E 2V1, Canada.