LensCrafters

Reviews

• TB

  Travis Bellefeuille

  4 days ago
  5.0
  Amazing experience. Went in with a pair of glasses that had a broken arm and they fixed it quickly with no questions asked. Didn’t try to charge me or sell me on anything. Couldn’t be happier with this location. Will definitely be back for my next eye exam/pair of glasses. My only regret is that I didn’t get the woman’s name that helped me. Regardless, thank you so much!
• DD

  Dallas

  Apr 4, 2026
  5.0
  I had a great experience buying both prescription glass and sunglasses at this location with a lady named Noi. She was kind, friendly and helpful during my time here. I would recommend this place again in a heartbeat as I was able to take advantage of some good deals/discounts as well.
• JL

  Jenna Lindberg

  Apr 2, 2026
  5.0
  Got a new pair of glasses and prescription sunglasses. The people were so friendly and our salesperson Joaquin was so helpful, knowledgable and friendly. Definitely recommend LensCrafters and the optometrist clinic attached is amazing with such friendly receptionist Rachel helped me and the doctors were amazing.
• DT

  darleen tague

  Apr 1, 2026
  5.0
  I recently had a broken nose piece on my glasses. So I went into the store to see if they could fix it. They replaced both my nose pieces and tightened up the frame. All free of charge and a smile. Very kind and helpful service.
• RR

  Rooster

  Mar 18, 2026
  5.0
  I am writing to express how impressed I am with the service I consistently receive at LensCrafters. Every visit has been smooth, professional, and genuinely welcoming. Your team goes above and beyond, and it shows. I want to highlight Noy, in particular, for the exceptional care she provided. She was patient, knowledgeable, and attentive from start to finish. She made sure I understood my options, helped me choose what was best for me, and treated me with a level of respect and kindness that truly stood out. Employees like her are the reason I continue to choose LensCrafters and recommend your location to others. Overall, LensCrafters has been amazing, and I highly recommend your services to anyone looking for quality eyewear and outstanding customer care. I also want to mention one concern for the sake of honest feedback. During one of my calls, an employee — an Indian woman working at the front — hung up on me unexpectedly. It was surprising, especially given the high standard of service I’ve come to expect from your team. I’m sharing this not to complain, but because I believe in fairness and transparency, and I know LensCrafters values professionalism. Thank you again for the excellent service. Your team, especially Noy, truly makes a difference.

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