LensCrafters

4.7
277 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3122 Mt Lehman Road, Abbotsford, BC
V4X 2M9, Canada

Hours

Reviews

4.7
277 reviews
5 stars
253
4 stars
7
3 stars
0
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, providing excellent customer service experiences.

Product Quality

Customers appreciate the quality of the frames and lenses, noting a good selection and value for the price.

Mixed Experiences

While many reviews highlight positive interactions, there are notable complaints about poor service and unprofessional behavior from some staff members.

Pricing Concerns

Several customers expressed concerns about high prices, even with discounts, leading to mixed feelings about the overall value.

Store Environment

The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
  • JG
    J Gx
    Nov 30, 2025
    5.0
    Great customer service, very friendly and fixed my glasses
  • NE
    Nicole Elliott
    Nov 16, 2025
    5.0
    Really enjoyed my experience. The staff were friendly, helpful, knowledgeable about the product they carry. I would highly recommend them if looking for glasses.
  • BS
    Brad Smith
    Nov 14, 2025
    5.0
    Very warm, efficient, professional, knowledgeable, and engaging staff. The prices and selection are great.
  • PK
    Parneet Kaur
    Nov 11, 2025
    1.0
    Overpriced store. With 40 percent on a pair of glasses, still the total came up 396 dollars. Without 40 percent, it ws some $600 or so for a pair of glasses and not that big of a prescriptio. Two years ago, same frame n same glasses, I got the glasses for $280 from Ideal Image , that store doesn’t exist anymore, but totally loved it
  • JW
    James Worden
    Nov 3, 2025
    5.0
    Top notch experience, a deal with a sales person who is clearly a specialist in her field. I believe her name was SENGNGEUNE she pointed me to the best look for my glasses in the most economical way. This is a true professional. I could tell that she’s been there for a long time And when you are repeat, customer longevity means a lot congratulations Lenscrafter on the sales person.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.