LensCrafters

4.7
275 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3122 Mt Lehman Road, Abbotsford, BC
V4X 2M9, Canada

Hours

Reviews

4.7
275 reviews
5 stars
251
4 stars
7
3 stars
0
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist without being pushy.

Product Quality

Customers appreciated the extensive selection of frames and lenses, noting the quality of products offered.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding order issues and unprofessional staff.

Store Environment

The store was frequently described as clean, organized, and welcoming, contributing to a pleasant shopping experience.

Repair Services

Several customers noted quick and efficient repair services, often provided free of charge.
  • NE
    Nicole Elliott
    Nov 16, 2025
    5.0
    Really enjoyed my experience. The staff were friendly, helpful, knowledgeable about the product they carry. I would highly recommend them if looking for glasses.
  • BS
    Brad Smith
    Nov 14, 2025
    5.0
    Very warm, efficient, professional, knowledgeable, and engaging staff. The prices and selection are great.
  • PK
    Parneet Kaur
    Nov 11, 2025
    1.0
    Overpriced store. With 40 percent on a pair of glasses, still the total came up 396 dollars. Without 40 percent, it ws some $600 or so for a pair of glasses and not that big of a prescriptio. Two years ago, same frame n same glasses, I got the glasses for $280 from Ideal Image , that store doesn’t exist anymore, but totally loved it
  • JW
    James Worden
    Nov 3, 2025
    5.0
    Top notch experience, a deal with a sales person who is clearly a specialist in her field. I believe her name was SENGNGEUNE she pointed me to the best look for my glasses in the most economical way. This is a true professional. I could tell that she’s been there for a long time And when you are repeat, customer longevity means a lot congratulations Lenscrafter on the sales person.
  • JF
    Jenna F
    Oct 30, 2025
    5.0
    Wonderful! I had a string of bad luck with my current lenses but each time I went in a solution was always found. Worth the 20 minute drive across town to have such a great selection and great customer service and protection plans.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.