Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Sevenoaks Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Abbotsford, BC store or visit us in store to see the range.
Location
Specsavers Sevenoaks Shopping Centre
331-32900 South Fraser Way, Abbotsford, BC
V2S 5A1, Canada
Hours
Reviews
4.3
576 reviews
5 stars
444
4 stars
40
3 stars2
2 stars
10
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the entire process.
Staff Performance
Specific staff members, such as Andrew, Mike, Shy, and Sukh, received numerous commendations for their professionalism and assistance in selecting glasses.
Pricing and Value
Customers appreciate the affordable pricing and value for money, often highlighting special deals and insurance billing options.
Appointment Issues
Several reviews noted frustrations with appointment scheduling and delays, indicating a need for improvement in this area.
Product Quality
While many customers were satisfied with their glasses, there were complaints regarding the quality of lenses and issues with prescriptions.
- JBJose Bartolome3 days ago4.0I went to Specsavers after receiving an email about a 2-for-1 special. Naturally, I expected to get two pairs of glasses, but when I picked up my order, I only received one. The staff then told me the offer only applies to certain price points, which wasn’t clear in the promotion. I left confused, as no one in the store could properly explain the details of the deal.
- TBTaylor Breen4 days ago5.0Muskan went above and beyond helping me find the right frames for me :) She must have had me try on near every pair of glasses in the store 😂 amazing service thank you so much
- BABobby AndersonNov 14, 20255.0The staff were very informative and professional in what they do. I was able to walk in and get help immediately. All my questions and Inquiries were handles and answered in a way that i was able to understand. The teamwork was also very inspiring to see as they all worked together to get the taks set complete. And the energy that they brought to the job was also very uplifting.
- LGLesley GreenanNov 10, 20255.0Me and my daughter Just ordered new glasses through Specsavers! The doctor was great and did a fantastic job. They also had some really good deals going on — I got everything I wanted for a decent price. Mike, and shy 2 of the sales representatives, did an awesome job helping me get everything I needed and was very knowledgeable. And I would definitely recommend them
- THTracey HietanenNov 4, 20255.0Took my mom for her eye exam then she wanted to buy a new pair of glasses,we were directed to a sales person named Andrew and he went over and beyond to help my 90 year old mother.Hr was so patient as she was looking then she found a pair she loved Andrew was truly outstanding and my mother was so blessed with his work and she left happy,thank you so much Andrew you made my mom's day and mine sincerely Tracey
Frequently Asked Questions About Specsavers Sevenoaks Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Sevenoaks Shopping Centre?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. For customers aged 65 or over in BC, eligible exams are covered by the provincial health care plan with no out of pocket expense.
How can I book an eye exam at Specsavers Sevenoaks Shopping Centre?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on their website, or by calling or visiting the store in person for assistance.
What is the return policy for glasses purchased at Specsavers Sevenoaks Shopping Centre?
You can return glasses within three months of purchase if you have any concerns; Specsavers will work to put it right to ensure your satisfaction.
Can I amend or cancel my glasses order at Specsavers Sevenoaks Shopping Centre?
Yes, if you ordered in-store, you can amend or cancel your order by visiting the store. Glasses can also be amended or returned within three months under their no worries, no fuss guarantee.
Does Specsavers Sevenoaks Shopping Centre offer glasses adjustment or repair services?
Yes, if you have any discomfort or issues with your glasses, you can visit the store and they will attempt to adjust or repair them on-site.
What are the opening hours of Specsavers Sevenoaks Shopping Centre?
The store is open Monday to Wednesday and Saturday from 10:00 to 19:00, Thursday and Friday until 21:00, and Sunday from 10:00 to 18:00.
What COVID-19 safety measures are in place at Specsavers Sevenoaks Shopping Centre?
Specsavers follows all provincial government advice for COVID-19 safety, implementing a COVID safe plan to protect customers and staff. Visitors should follow the latest government guidelines during their visit.
What popular stores are located near Specsavers Sevenoaks Shopping Centre for a convenient shopping trip?
Nearby you can visit stores like Michael Hill Seven Oaks Jewelry Store for jewelry, The Body Shop for beauty supplies, and SportChek for sporting goods, making it easy to shop around after your eye exam.
Are there any health-related services close to Specsavers Sevenoaks Shopping Centre?
Yes, nearby health-related services include 7 Oaks Dental Centre for general and pediatric dentistry, and HearCanada for audiology and diagnostic services, allowing you to combine healthcare visits conveniently.
How can nearby stores like Tbooth Wireless enhance my visit to Specsavers Sevenoaks Shopping Centre?
After your eye exam or eyewear purchase, you can visit Tbooth Wireless nearby for mobile phones and IT service, providing convenience if you need mobile accessories or device repairs while shopping.