Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Highstreet Shopping Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Abbotsford, BC store or visit us in store to see the range.
Location
Specsavers Highstreet Shopping Centre
J135-3122 Mount Lehman Road, Abbotsford, BC
V2T 0C5, Canada
Hours
Reviews
4.9
170 reviews
5 stars
159
4 stars
8
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.
Professionalism
Customers praised the professionalism of the optometrists and staff, highlighting their thoroughness and ability to explain options clearly.
Product Selection
The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with the selection and pricing.
Mixed Experiences
While many reviews are positive, there are some negative experiences related to logistics and communication issues, indicating room for improvement.
- MGmanraj grewalJan 1, 20265.0Harleen at the Highstreet Specsavers provided excellent customer service from start to finish. She was polite, attentive, and ensured everything was handled quickly and accurately. Her professionalism and warm demeanor made the experience very pleasant.
- RKRohit KhannaDec 28, 20255.0Just had an eye exam done from Dr. Kaler was very excellent. Super knowledgeable doctor and professional. Store had wide variety of frames, my family and I all were happy with the whole service
- TKTanvi khannaDec 27, 20255.0Dr. Kaler is an excellent optometrist, very professional and organized. The customer service at Specsavers was very efficient, all the staff were friendly and knowledgeable and helped my family and I find exactly what we needed.
- RBRobert BigsDec 27, 20255.0Great service and friendly staff. I appreciate the professionalism and comfortable environment. First time in years going to the eye doctor but they make me want to do it annually. Thanks again
- LHLevi HubertsDec 26, 20255.0Had a great experience at Specsavers. The eye exam was smooth and thorough, and the staff took the time to answer all my tricky questions clearly and patiently. They explained the different options in a way that was easy to understand and never felt pushy or sales-focused. Overall, I felt genuinely well looked after and would happily recommend them to others.
Frequently Asked Questions About Specsavers Highstreet Shopping Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Highstreet Shopping Centre?
A comprehensive eye exam costs $99 and includes an OCT scan at no additional charge. For those aged 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense if eligible.
How can I book an eye exam at Specsavers Highstreet Shopping Centre?
You can book an eye exam easily online by selecting the store and clicking ‘book appointment’. Alternatively, you can call or visit the store to make an appointment.
What are the opening hours of Specsavers Highstreet Shopping Centre?
Specsavers Highstreet Shopping Centre is open Monday to Wednesday and Saturday to Sunday from 10:00 to 18:00, and on Thursday and Friday from 10:00 to 20:00.
Can I return or amend my glasses order at Specsavers Highstreet Shopping Centre?
Yes, glasses returns or amendments are accepted within three months of purchase with a no worries, no fuss guarantee.
Does Specsavers Highstreet Shopping Centre offer glasses adjustments and repairs?
Yes, if your glasses are uncomfortable or have issues, you can visit the store for adjustments or repairs performed in-store.
What COVID-19 safety measures does Specsavers Highstreet Shopping Centre have in place?
They follow all provincial government guidelines and have a COVID safe plan to keep customers and staff safe. Visitors are asked to follow the latest government advice.
Which popular brands of eyewear can I find at Specsavers Highstreet Shopping Centre?
You can find brands like HUGO, Tommy Hilfiger, adidas, Levi's, Marc Jacobs, and many more at the store.
Which nearby shopping options are available around Specsavers Highstreet Shopping Centre?
Nearby shopping options include Urban Barn for furniture and home goods, Walmart Canada for department and discount shopping, and RW&CO. for clothing, offering customers a variety of choices before or after their visit.
Are there other eye care providers near Specsavers Highstreet Shopping Centre?
Yes, nearby eye care providers include LensCrafters, High Street Eyecare Center, and Highstreet Eyecare, offering additional options for eye tests and eyewear.
What amenities can I find near Specsavers Highstreet Shopping Centre for convenience?
Near Specsavers, you'll find Canada Post for postal services, BMO Bank of Montreal for banking, and London Drugs for pharmacy and electronics, making it easy to combine errands with your eyewear visit.