Planet Fitness

4.5
1096 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
4722 E Broadway Blvd, Tucson, AZ
85711, United States

Hours

Reviews

4.5
1,096 reviews
5 stars
815
4 stars
143
3 stars
50
2 stars
29
1 star
59

What are people saying?

AI-generated from recent customer reviews

Staff Performance

The staff is consistently described as friendly, helpful, and attentive, with several specific mentions of individual employees providing excellent service.

Cleanliness

While many customers appreciate the cleanliness of the gym, there are notable complaints about trash not being emptied and overall maintenance issues.

Equipment Issues

Several reviews mention broken or outdated equipment, with some customers expressing frustration over slow repairs.

Atmosphere

The gym is generally described as a welcoming and non-judgmental environment, although some patrons have noted issues with overcrowding and disruptive behavior from younger members.

Facility Maintenance

There are ongoing concerns about renovations and maintenance, particularly regarding the bathrooms and equipment availability.
  • RR
    Rebecca Reza
    4 days ago
    5.0
    The staff was really nice. I went at night during the week about 2 hours before closing. The layout and space of the club was one of the nicest I have seen of a Planet Fitness. The locker rooms had an ironing board, blow dryers, the showers were nice and clean - great for one traveling. Also, the black card spa was incredibly spacious and clean. 👍🏼👍🏼
  • OC
    omar chavez
    5 days ago
    5.0
    Been going to this gym for a bout 3-4 yrs already and the General Manager Sam always gives positive vibes, greets me and always helps me whenever I have a question about my membership. I would highly recommend for anyone who is new to the gym to join PF in broadway and swan!
  • RS
    Rich Smolen
    Nov 15, 2025
    4.0
    First time visiting this club, at 10am on a Saturday. Not too crowded, no waiting at any of the machines. Staff was super friendly and the other guests were all low key, like you expect from a PF club. The only reason I am giving it 4 stars is because the locker room was freezing cold. Not an issue for me, but a bit uncomfortable if you were to use the showers.
  • WW
    Wendy G Kennedy WendyGino69
    Nov 12, 2025
    1.0
    Apparently being rude to custumers and milking the clock while making vile threats are the favorite sport of these employees...... They're as crude, rude, lazy and insulting as they can be, it's far more important for them to play on the company phone and the company's clock than take care of business with the existing customers...... If these employees can't handle the job then they need to go elsewhere......
  • JP
    Jennifer Pulicicchio
    Nov 10, 2025
    4.0
    No complaints except that when I go, I always see people getting off machines and not wiping them down. Spray bottles and paper towels are always available, so there is no excuse. Please put more signs up or remind people who do this that it's gross and they need to clean up after themselves.

Frequently Asked Questions About Planet Fitness

What types of fitness equipment and programs does Planet Fitness offer?

Planet Fitness provides best-in-class equipment and various programs to help members build strength at their own pace in a welcoming Judgement Free Zone®.

What are the operating hours for Planet Fitness Tucson (Swanway Plaza)?

Planet Fitness Tucson (Swanway Plaza) is open 24 hours from Monday to Thursday, until 11:00 PM on Friday, 5:00 AM to 9:00 PM on Saturday, and 5:00 AM to midnight on Sunday.