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At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What kind of mobility solutions does National Seating & Mobility provide?
We build one-of-a-kind mobility solutions that are comfortable, safe, and customized to each client's needs, enhancing independence and self-reliance.
How does NSM collaborate with healthcare professionals?
NSM works as part of your rehabilitation healthcare team, partnering with physicians, nurses, and therapists to provide tailored mobility solutions requiring a referral from these professionals.
Do I need a doctor's referral to get a wheelchair from NSM?
Yes, a referral from your physician or therapist is required to ensure your mobility solution is appropriately prescribed and customized to your needs.
How long does it typically take to receive a new power wheelchair from NSM?
NSM aims to complete the process as quickly as possible while maintaining quality at each step; please refer to our timeline page for specifics and appreciate your patience.
Are off-the-shelf wheelchairs suitable for everyone?
No, standard wheelchairs can cause discomfort or health issues since they are not customized, potentially leading to pressure sores or increased dependence.
Can I choose any mobility solutions company for my needs?
Yes, you have the right to choose your supplier, and it is recommended to discuss your choice with your physician and therapist.
What types of products does NSM offer?
NSM offers products such as power and manual wheelchairs, cushions, custom molds, stair lifts, ramps, ceiling lifts, grab bars, bathroom modifications, elevators, pool lifts, and inclined platform lifts.
What are NSM's business hours?
NSM Tucson location is currently closed all days of the week; please check for updates or contact us directly for assistance.
What nearby places can help me find NSM or services in the Tucson area?
Nearby places include Ministerios Zoe church and community services, Workforce Training Academy USA for vocational training, and 101 Mobility which also supplies medical equipment, helping guide you to NSM and related services.
Are there nearby dining options I can visit before or after my appointment at NSM?
Yes, you can visit nearby restaurants like eegee's sandwich shop, Chopstix Chinese restaurant, Harbottle Brewing Company, Java Edge coffee shop, and Burger King for a variety of dining choices.
What fitness and wellness centers are near NSM for customers interested in physical therapy or exercise?
Nearby gyms and wellness centers include Crossfit Tucson, S.W.A.T. Strength Wellness Athletic Training, and SWAT Power Yoga, providing excellent opportunities for physical health and rehabilitation post-visit.