LensCrafters

4.8
535 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4545 N Oracle Rd, Tucson, AZ
85705-1781, United States

Hours

Reviews

4.8
535 reviews
5 stars
489
4 stars
14
3 stars
2
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Brianna received numerous accolades for her exceptional customer service, being described as friendly, knowledgeable, and patient.

Staff Professionalism

Customers praised the professionalism and helpfulness of the staff, particularly highlighting Brianna and Cindy for their expertise and attentiveness.

Repair and Adjustments

The business was commended for quick and free repairs and adjustments to glasses, enhancing customer satisfaction.

Mixed Experiences

While many reviews were positive, there were isolated incidents of poor service, indicating inconsistency in customer experiences.

Product Knowledge

Staff demonstrated strong product knowledge, helping customers select appropriate frames and lenses based on their needs.
  • SF
    Sue Fristoe
    Nov 9, 2025
    5.0
    Frances B was AMAZING!! So helpful, knowledgeable and VERY NICE!!! Highly recommend!!! Wish I could give her 10 Stars!! ⭐️
  • KD
    Kathleen Doty
    Oct 31, 2025
    5.0
    Dante was very pleasant and helpful would continue to come in again excellent success
  • JJ
    Jene
    Oct 31, 2025
    5.0
    Well how does it clear on there it go it's just being slow that's all go to
  • KW
    karin wood
    Oct 28, 2025
    5.0
    Dr Cheung is extremely knowledgeable and very personable. He takes his time with you to explain everything in a relatable manner. If you are lucky enough to get Dante as your tech, he is very informative about the options that are available to you and will definitely tell you the truth about how frames look on you. Overall and excellent and seamless experience with this branch of Lens Crafters
  • SW
    Sarah Wilson
    Aug 29, 2025
    5.0
    Cindy was so professional, was very proficient on entering all the information, answered all my questions readily and clearly and, aware that I needed to finish the sale quickly, was able to finalize the transaction with remarkable speed and accuracy. She was also very friendly and helpful throughout our interaction. She provided the best service and experience I’ve ever had at LensCrafters. Many thanks to her!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.