LensCrafters

4.7
560 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4545 N Oracle Rd, Tucson, AZ
85705-1781, United States

Hours

Reviews

4.7
560 reviews
5 stars
512
4 stars
14
3 stars
2
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Brianna, received high praise for being friendly, knowledgeable, and attentive, often going above and beyond to assist customers.

Product Selection

Customers appreciated the wide selection of frames and the staff's expertise in helping them find suitable options.

Efficiency

Many reviews highlighted the quick and efficient service provided during appointments and frame selection.

Mixed Experiences

While most feedback was positive, there were a few negative experiences regarding service quality, particularly in specific interactions.
  • RC
    Rb Caamoan
    3 days ago
    5.0
    Very pleasant experience, Brianna helped me throughout the entire process and I managed to secure the eyeglass lenses and frame that I wanted
  • NC
    Nick Canez
    3 days ago
    5.0
    Brianna was very helpful and guided me thru everything i needed to know thank you
  • JO
    Juliana Oppenheimer
    Jan 2, 2026
    1.0
    Over the years I have watched both the Tucson Mall and the Oracle Rd. location become more and more unprofessional. Finally it became unimaginably difficult to even obtain a copy of my records so I can go somewhere else.
  • AB
    Alexandra Bruno
    Dec 29, 2025
    5.0
    Frances and Lloyd were wonderful when it came to helping us peruse frames, fixing our old frames (replacing nose pads and tightening screws), and just being a great pair of people with amazing customer service!! The eye appointment was super quick and the whole process was painless. Every employee was very friendly and helpful, so I’d recommend this location!! Plus their selection of frames was wide and incredible - we found what worked best with our faces/complexions! Thank y’all!!! 🤗
  • LN
    Lyn Neglia
    Dec 29, 2025
    5.0
    Went in to get new pair of prescription classes and worked with Frances B, who was so knowledgeable about the stock and different options. She heard exactly what I was saying and spent a-lot of time working with me until I got the perfect pair and also prescription sunglasses that I could afford! I’m so excited to be able to see outside for the first time in years. Thank you Frances!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.